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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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Feedback for Document Cloud Web

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507 results found

  1. confusing portal

    Very confusing program. ie. trying to find where to add, store and access my signatures.

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi searchMEE Inc,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:

    1.  Click on your profile icon.

    2.  Select "Settings".

    3.  In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  2. JACKED UP ADOBE... Take it back to the version 6 months ago!

    I cant send for signature... it just keeps saying content loading

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Rich Lewis,

    We are sorry you are having trouble with this feature, could you provide more information, such as steps to reproduce the issue and screenshots, that will help us.

    Thanks,

    Sign in Acrobat Web Team

  3. Bug - blurry signature

    Sometime in the past while the signature became buggy.
    I insert the signature that I've always used > export PDF > in the PDF the signature is extremely pixelated.
    I've used Adobe Sign PDF for years and only encountered the issue now.

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    0 comments  ·  Fill & Sign  ·  Admin →
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  4. I hate PDFs

    I can't modify my document. 3 pages and it always says it's still loading. All I want to do is sign a PDF without having to print and re-scan.

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  5. Esign GR characters issue

    E-signing a document using GR characters from a browser changes the font and the full name is not displayed correctly

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  6. Fill and sign convoluted and ineffective

    Unable to sign without opening in app.
    Unable to open in app without downloading and creating a copy.
    Do not understand the function of cloud based sign and share if I have to jump through ten million hoops to sign online.

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  7. Corporate licensing too complex

    Simplify licensing. I have two accounts apparently through work, one is creative suite without adobe sign, and one is adobe acrobat/adobe sign. Trying to switch between the two and being denied access to tools is driving me crazy and wasting far too much time. This product has become unusable.

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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