333 results found
-
Text/Numbers Altered
Had a recent issue occur multiple times with a document sent for review and signature. The text/numbers change on the signer's end. Only way to catch this is to download the document and reopen it. Anyone else have this issue?
2 votesHello Michelle,
Thanks for you feedback! Are you still experiencing the issue? If so, would you please share more details about the issue?
Thank you.
-
Documents to sign wont appear after upload
Trying to sign documents but when I upload them to sign they screen stays blank
2 votesHi Spencer,
Are you still having the issue? Are you seeing it with all documents or just certain documents? Would you be able to share a test document with us to replicate the issue?
Thanks,
Adobe Sign Team
-
Missing filled text boxes
The online editor is not working. When I download filled PDF. I can see only two of my filled text boxes. Others are just missing..
2 votes -
App For IPhone SUCKS!
I don’t know how you could possibly make the App for my IPhone any more complicated.
Great job 👎
2 votes -
Request E-signature change
The "Request E-signature" has been changed as of 6/11 to open a window prompting file upload. Not all actions start with a file upload, often it is with a template. Even though the new system offers that too, it is not efficient because you can load only 1 template at a time and have to click around to achieve what you need. The previous system was much more efficient. Please revert to the way it was. Thank you!
2 votes -
bring signature in front of the photo.
Cross signature across photo not working properly. signature hide behind the photo.
2 votes -
Adobe Acrobat does not work.
I have subscribed to Adobe Acrobat for years and have the app on my desktop, but every time I try to open it , I receive a message that my subscription status cannot be verified. When I sign in and try again, there are no results. When I try to download the app again, I get your "Oops" message. In short, Adobe does not work for me; you just take my money and tell me to go jump.
2 votes -
Need way to amend signed documents
Adobe Sign is great for my business, but I have one major problem: the inability to update/amend a signed agreement. Example: I noticed one box left unchecked by mistake on an agreement. I would like to be able to submit this agreement to the signers to both initial / sign off on the amendment and then update the one missing box. As it stands now, I have to re-do the entire document. It is a huge pain and creates complications due to duplicate documents.
2 votesHi,
Thank you for your feedback. We'll look into this.
Adobe Sign Team
-
Click to Sign change to Submit Signature
Kindly change the "click to sign" to Submit Signature.
This is confusing to most especially when they have already inputted their signature on the signature line.2 votesHi Deena,
Thanks for your feedback. We'll look into this.
Adobe Sign Team
-
Signature too small in Adobe Sign
Adobe Sign does not have any way that I can find where you can make the signature bigger. It comes back from the signee too small to read.
2 votesThanks for your feedback. Is it possible for you to share screenshot with us so we can investigate?
-
Gale
Make more easy
2 votesHello Jose, Thanks for your feedback. Could you please provide some more details to help us understand the problem.
Thanks in advance,
Adobe Sign Team
-
Unable to access my account
Well, I paid a subscription for Adobe Acrobat DC and was charge for 3 year which I did not request and then paid for a 1 year but neither of the acrobats were completed downloaded to my account. I used it once on the web the day I paid for it and now I am unable to get to it. Can someone get back to me on this issue. The email used was shirleyidiaz4859@gmail.com.
2 votesHello ShirleyI,
Thanks for your feedback. Have you changed your Adobe ID (your email address) since you purchased subscription?
Thanks in advance,
Adobe Sign Team
-
Downloadable signature
When using Adobe Sign in the Chrome browser and during the process of review and sign, I was able to download my pre-saved signature as a PNG. Perhaps that shouldn't be accessible?
2 votesHello Oscar,
Thanks for your feedback. If you have saved your signature it should be available to use it while reviewing and signing an agreement. You can check if it is listed under Account > Personal Preferences > My Signature section.
Thanks,
Adobe Sign Team
-
Adobe sign
I bought the Adobe sign package for a year & i have not been able to use it ever since.
I tried adding my sign & tried adding a doc for sign & all i see for hours is a loading sign.
there is no live chat else any other user friendly & easy way of contacting somebody to fix the issue.
my money is wasted & i am using alternate methods to sign my documents.
2 votes -
Form Fillable Issues - Impossible to Find
You have made it almost impossible to make a fillable PDF. it used to be easy and now even accessing that tool is difficult and you provide no support to find out how to do it with the updated suite.
2 votes -
New Adobe esign post Classic has changed dramatically - bad UX - bring back Classic
Terrible new upgrade on UX. As a product manager I had to give you feedback and this is the only way I can find to do it. Filling an agreement from template didn't save (even when asked to) and I could only read what I added after hovering over the boxes. Also it jumped around horrendously. Bring back Classic - it worked
2 votes -
where is my e-signature certificate
what has happened to my electronic Signature? I don't get the Certificates any more. Why not? It means the E signature is not valid.
2 votes -
NO PUEDO MANDAR A FIRMAR DOCUMENTOS DESDE MI CLOUD
NO PUED ENVIAR A FIRMAR DOCUMENTOS
2 votesHi Mauricio,
You have multiple profiles linked to your ID; however you can only send documents with Adobe Sign when you logged in with one of the profiles.
Please let us know if you need more information or help.
Thanks,
Adobe Sign Team -
Uploaded Image get's wrongly trimmed
I was trying to sign the form with an image of the signature but for some weird reason the picture get's trimmed all the time on the side. And half of the signature gets lost...
2 votesHi Nathan,
Thanks for your feedback. Could you please provide some more details to help us understand the problem.
What file format did you upload? Size of image file? What browser are you using?
Is it possible for you to share the image file so we can investigate?
Thanks in advance,
Adobe Sign Team
-
Bulk-change fillable fields on a document or template
Make it possible to bulk-change fields on a signable form/template.
2 votes
- Don't see your idea?