The in person signature function is nothing short of terrible..

Every time we try collect signatures we have to go through the process twice with the client. Makes the sales process clunky amd unprofessional. Essentially, we select the template once, only to be met with the “the page you’re trying to access is invalid”. Then, we start again and amazingly it works. The exact same form…. Please see attached image which shows the frustrating image I’m met with daily.

If I hadn’t already uploaded all our agreements as templates I’d have cancelled this service weeks ago. Eventually I will, but for now I just don’t have the time to research other, likely way better, options.

If this is something that can be fixed, that would be great.

And in case it’s asked, my app is up to date and we’ve tried this on multiple devices.

Your UX for the adobe sign and distribute tools is the worst of any SaaS in digital media today. Where to start, you ask? I would challenge you to create a form, like any form that any company producing any product would routinely submit for fills and approval, and try disseminating that. Typo in one of the email designees? You're ******. Want to create a template on the blank version of that form so you don't have to assign every entry field one-by-one? Advertised, but false. How about...try to assign more than one entry field to a single signer at once? Not a chance. The losers at Zoho are creating junk software that outperforms this service. Please fire your UX program manager and start from a clean sheet, or get out of the game!

I absolutely detest one aspect of Adobe. I hate (but can live with) the fact that I am prohibited from having Adobe active on more than 2 devices at any one time. What I detest is that when I open a PDF from the device that is not active, it tells me it must shut down!!! Why not just tell me to deactivate another device, send me to a log-in page to select a device to deactivate? Then I wouldn't have to open Adobe, log-in, deactivate a device, then reopen my document. What a waste of time!! This is such a dimwitted requirement that I can only assume it is being driven by a marketing effort but I can't think of what it could be. If you want me to buy something else to avoid that stupidity just say so. I would love someone to contact me and tell me the logic behind this nonsense.