Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Adobe sign Stuck on loading

    The page is stuck on Loading Adobe Sign

    5 votes

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    Need Info  ·  11 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Increase Adobe Sign user adoption with Game Mechanics

    The below is specific to Adobe Sign

    I've been using the product for a while and what I've noticed is the signatories are at times not very responsive. This is clearly not product deficiency, however, I believe if Adobe Sign incorporated elements of game mechanics the response times and user adoption will grow tremendously

    game mechanics concepts like a leader border [most documents signed], reward badges and comparative ratings [completion speed]

    and have these visible to all within the organisation or community.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  3. google cookies

    You have to fix the google chrome cookie issue! I have to keep clearing my cookies in order to use the adobe sign product but doing so also clears all my auto fill settings...

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  4. acrobat issues

    Error: We cannot process this file because it is an unsupported format or is password protected.

    why does this happen for a PDF I created myself

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  5. product sucks

    Getting lots of errors what is going on worked great for months now its a piece of ****

    Request Entity Too Large
    The requested resource
    /api/rest/v6/agreements
    does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
    Apache Server at na2.documents.adobe.com Port 443

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Adobe Sign won't load

    I haven't been able to get Adobe Sign to load for 2 days.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  8. NOT WORKING

    My adobe sign wont work. Every time I click on it, it sends me to a blank page. Every other page with Adobe works except for adobe sign.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  9. good

    notting

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  10. I HATE the new digital signature. Bring back the old Digital Signature!

    I do NOT like the new signatures in Adobe Acrobat! I do not send items out for others to sign, I digitally sign my own documents and then share them with my team. Please bring back the Digital Signature! I HATE the new way! It is terrible.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  11. File and Page limits

    Regards Sign and Fill: we have 100Gb of cloud storage with the account but limits of 10Mb and 100 pages for fill and sign. I can understand the file limit but am a little disappointed that there is a page limit. We have Pro DC to allow sign off of documents - as a business, even a small business, these limits are very prohibitive and defeat the reason for having it if we have to start splitting documents. This is not always possible with legal documents such as contracts or Patents. Regards, Simon

    3 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  12. "Something went wrong"

    In explorer, I keep getting this error message (attached) and in Chrome the wheel just spins and I cannot work w/in my account either. This has been happening for a very long time. Why?

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  13. PDF Filler download does not include completed fields

    When I download the completed form, it just downloads the original form with everything still blank.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  14. download time adobesign

    the time to open adobe sign is very long - would be better to shorten it

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Fill and sign feature is broken..

    FIll and sign feature completely broken on both Chrome and desktop.

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  16. license error

    I own an enterprise license for Adobe Sign and no matter what my IT staff does its still disabled on desktop, browser, and mobile

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Kayla, Very sorry to hear that you are not able to use Adobe Sign. Would be nice if you can share more info (steps to reproduce) so we can try to reproduce the issue. Thank you, Robert

  17. acrobat crashes when trying to sign.

    acrobat dc crashes when using the fill & sign feature.

    1 vote

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    Gathering Feedback  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Issue

    Why am I getting this message when uploading a PDF?

    Request Entity Too Large
    The requested resource
    /api/rest/v6/agreements/CBJCHBCAABAARa-WVRfMa0BPHyVxwSE1RNI_dTpDMphy
    does not allow request data with PUT requests, or the amount of data provided in the request exceeds the capacity limit.
    Apache Server at eu1.documents.adobe.com Port 443

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  19. product sucks

    why can't you have enough people in customer service get better service from an airline

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Sign Button is labeled badly

    I'm getting a significant number of people saying that they signed the form, but I hadn't received it...
    The Problem... your button for submitting the form says "Sign Document", but they all thought they had already signed the document when they clicked on the Signature lines... the button needs "SUBMIT SIGNED DOCUMENT" or "COMPLETE" or "SEND SIGN DOCUMENT" and one client said there was a pop-up blocking the "Sign Document" button so thought they were done after filling in signature spots.

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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