446 results found
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Fill and sign function is terrible since update
This new adobe online version is terrible!!!! Doesn't work. Laggy. Awful! It was fine before. If it doesn't improve/revert. We are moving to docusign.
1 voteHi,
Thank you for taking the time to share your feedback. We apologize for any inconvenience you've experienced, and we understand the frustration this may have caused.
Our team is actively working to address performance issues, lagginess, and other concerns you've raised.
If you have specific details about the problems you're encountering, such as error messages or specific features that are not working as expected, please share them with us. This information will help us identify and resolve the issues more efficiently.
Best regards,
Sign in Acrobat Web Team
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fiil asign stuck infite in desktop app
desktop app broken and unusable
google drive not integrated
impossible towork all the time uploading files or every day reinstall ***** desktop app1 voteHi Ayalla,
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? How long have you had this problem?
Best regards,
Sign in Acrobat Web Team
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Needs a lot of improvement.
The search tab needs to be revised because I input what I need to search, down to the exact file name and a million other documents appear first before the one I need. Also not sure why they took down the "apply to other pages" for the signature tab because now I have to manually add it to my 20-page contracts which is a hassle and annoying. This interface needs to improve drastically.
1 voteHello Noesis,
We appreciate your feedback and will consider it for future updates. Please let us know if there's anything else that we could improve.
Also, if you right click the field you want to apply to other pages, you will se a menu with options like in the image attached where the fourth option is Repeat field on all pages
Hope this helps and thanks,
Sign in Acrobat Web Team
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I am getting Unable to process request error
I am getting Unable to process request error
1 voteHello Simba,
We are sorry you are having trouble with this feature. Could you provide more information about this issue? For example:
- The steps you did that trigger this issue
- If it happened with a specific file, could you provide it to us?
- Any other information that you might think will help us
Thanks,
Sign in Acrobat Web Team
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Very difficult.
Its way to hard to log in with texts and numbers and other verifications. Took me 15 minutes. Only to find Im on trial. Im not on trial I pay my fees and this happens every time. Its the worst software I have used.
Then I cant fill out my document on time.1 voteHi Terry Rogers,
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? How long have you had this problem?
Best regards,
Sign in Acrobat Web Team
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mauvais
En arretant de changer la configuration - depuis quelques temps j ai beaucoup de difficulté car il semble que tout a changer et tres difficile d avoir des instructions convenable- tres facher et decue
1 voteHi Gregoire Allard,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- How long have you been facing this issue?
- Did information pop up on screen?
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
Sign in Acrobat Web Team
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JACKED UP ADOBE... Take it back to the version 6 months ago!
I cant send for signature... it just keeps saying content loading
0 votesHi Rich Lewis,
We are sorry you are having trouble with this feature, could you provide more information, such as steps to reproduce the issue and screenshots, that will help us.
Thanks,
Sign in Acrobat Web Team
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Signs Mobile is Broken
Your adobe signs app is broken. Takes you to the online adobe. Can’t send out agreements from mobile anymore. Please fix asap
1 voteHello Paige,
We are sorry you are having trouble with this feature, could you provide more information, such as steps or any error that you see will help us.
Thanks,
Sign in Acrobat Web Team
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not available
this is not letting me use e-signature any longer?
1 voteHello Greg,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- Steps where you encounter the issues in Acrobat Web page
- The file that you are trying to use
- Any error that might pop up on screen
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
Sign in Acrobat Web Team
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Multiple Executives signatures
I sign for multiple executives, and need to store multiple signatures. Why isn't this feature available?
1 voteHi Hope,
Thank you for sharing your feedback and your specific need. We understand that this feature would be valuable for your use case, and we appreciate your suggestion.
Your request for storing multiple signatures will be taken into consideration for future updates.
Thanks,
Sign in Acrobat Web Team
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Signature placement and date of agreement
- One recurring issue we've faced is the placement of signatories' signatures. Unfortunately, signatures often appear on a new page instead of the designated place within the document. This has led to signatories having to re-sign documents multiple times, which can be both frustrating and time-consuming.
In our documents, it is essential for us to include the "date of agreement" as a required column. However, we've encountered instances where the date doesn't display at all. This inconsistency affects the accuracy and completeness of our records.
1 voteHello,
We are sorry you are having trouble with this feature. Could you provide more information for this issue? For example:
- Are you adding the fields where the recipient needs to sign?
- Does this happens with a specific file? Could you share it with us?
- Is this date not saved if you use "date of signing" or "date" field? Or is only not working when using the signature field with date?
Any information that you can provide will be helpful for us.
Thanks,
Sign in Acrobat Web Team
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E-Sign not working
The E-Sign has not worked for me the last two times and it is very frustrating.
1 voteHello Richard,
We are sorry you are having trouble with this feature. Could you provide more information about this issue? For example the steps you do, if is happening every time you try to use e-sing, if is with a specific file and if it is, could you share it with us. Any information with be really helpful for us.
Thanks,
Sign in Acrobat Web Team
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HOW TO PUT COMPANY STAMP TO A PDF
HOW TO ADDING A COMPANY STAMP TO A PDF
1 voteHello Teo,
For adding a stamp you can add it following this steps:
- Open a PDF
- On E-Sign tab select add/edit signature
- A dialog should open
- Select image from the top buttons
- Select the stamp you want to use
- Click save
- Place the stamp where you want it
In case you want someone else to stamp the pdf
- Open a PDF
- On E-Sign tab select Request e-signatures
- Add a recipient
- On the left panel select E-signature
- Select stamp
- Place the field where you want the stamp
- Send the agreement
Hope this helps, please let us know if this resolved your doubts.
Thanks,
Sign in Acrobat Web Team
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Angry - very angry!
By immediately going back to the old format on ADOBE SIGN - THIS IS A TRAVESTY - there was NOTHING wrong with the old format. You have lost your minds if you think this is functional or intuitive. What galactically stupid programmer thought this was an improvement?? After 10 years - I am out and changing to something better than this garbage. This needs to be blown up on social media to get you to change.
1 voteHello David,
We are sorry you are having trouble with the new update. Could you provide more information about the problems you have about it please? This would help us improve your experience.
Thanks,
Sign in Acrobat Web Team
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Date field default format problem
Why is Adobe Sign date field's default format European? Day/Month/Year?
Why can't the default be US format?
This is confusing my clients.
Also, the default date field should be date of signing!!1 voteHello Laura,
You can change the date format as you prefer by following this steps:
- Add a date field
- Click customize field
- On customize field type section click date format
- Select the format that you want to use
And done! With this you should be able to resolve your issue. Also we do offer a date of signing field, this one is different than the date field.
Please let us know if this resolved your issue.
Thanks,
Sign in Acrobat Web Team
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Adobe sign feature with date included
On the Adobe PDF sign feature, I'm coming up that when adding the recipient to date the signed document, you designate a format for the date. But when the recipient goes to sign, if they choose a format that doesn't fit the format chosen, an error message continues. But there is no guide or information/popup to indicate to the recipient the necessary format of the date that is needed in order for the document to be completed. I'm going to have use TEXT instead until I know this bug is corrected.
1 voteHello Tammy,
For this we have two options, first is to add a field of "Date of signing" where it will automatically fill the date when the document gets signed. The other option is to add a tooltip to the date field, you can do this by following the nexts steps:
- Add a date field
- Click customize field
- In customize field content section click on tooltip
- Add the instructions you need
And done!, with this you should able to see a tooltip when hovering over the date field. Also we do offer a message with a suggestion of how to fill it, should say something like "Please enter valid date, e.g., '12/31/2011'"
Hope this helps.
Thanks,
Sing in Acrobat Web Team
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New Update Horrible Sept 2023
New Adobe Modern update is HORRIBLE. E-signature function has decreased exponentially in usability and ease. I wish there was a way to revert back to the last OS.
1 voteHello,
We are sorry that you are having trouble with the new update. Could you provide more information about what is causing you issues? Also, to revert back to the old version you can do the following steps:
- Click on your profile
- Select Settings
- In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
- Click Save and wait for the confirmation toast
This will apply only to NEW drafts created after changing this setting
We appreciate your feedback and please let us know if you have any more issues with this feature, we welcome any information that you can provide to improve your experience.
Thanks,
Sign in Acrobat Web Team
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Go back to the old e-sign, new one is rubbish
your new Adobe e-sign is rubbish! So many more steps than before, it jumbles the document title and I have to rewrite it, I placed the signature box where it should be and nope, it changed the location and now the signature is in a completely different place! I have to add email addresses all over again and names - why do I need to add names!? Revert back to the old method immediately, there was NOTHING WRONG WITH IT! The old way was so much easier to use, so much more versatile and do you really think that I…
1 voteHello Susan,
We will like to know more about your issue with new the new update. Could you provide more information about it? Also if possible, can you share the document that you used? It will be really helpful to have it.
Thanks,
Sign in Acrobat Web Team
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Adding more than one template
Please can we attach more than one template to an e-sign document! We used to be able to attach a few, whereas now I get an error message when I try to attach more that one. This will hugely influence whether our company can continue to use Adobe!
1 voteHello,
We are sorry you are having issues with the new update, we will consider your feedback for future updates.
Thanks,
Sign in Acrobat Web Team
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Tap & Sign?
My customers are confused by the button to complete signing the documents that we send them. They don't understand that in order to complete the signatures, they have to click or tap on the "Sign" button at the top of the page. I think it would be more simple to change the word on the "Sign" button to "Click to Complete Your Signature" or Click to Finish your Signature" or "Finish" or "Complete" and to move the button to the bottom of the document, which for most other e-sign services, is the most logical location.
3 votesHello Melinda,
We really appreciate your feedback and will considerate for feature updates.
Thanks,
Sign in Acrobat Web Team
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