Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Missing Sign button

    One of my clients on a mac computer didn't have a button for signing/submitting back to me... just a bubble saying all fields have been completed...

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Don't recognize my signature from image correctly

    Loading signature from image don't recognize the hole signature only parts of it. Can't configure where in the image the signature it is located. It is automated and it doesn't work on my signature. Simply Horrible.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  3. not much help

    why can I not sign document

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Erro Document Cloud

    O document cloud é muito instável. Está sempre dando um erro ao entrar na função de solicitar assinaturas. Estou extremamente insatisfeita.

    2 votes

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Confused and Irritated

    When I place my signature there is no button to save, or complete signing. What am I supposed to do?

    2 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Robert,

    Thank you for your feedback, could you please share more information about the difficulties you are facing with saving and signing agreement?
    —Robert

  6. Passport validation fa il

    My passport validation didnt work

    2 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Adobe Sign Templates-Frequently disappear

    My Adobe Sign templates consistently disappear. This is like the umteenth time now. I feel like every 60 days or so they're just gone.
    Any remedies? Im sure it will be difficult to replicate as I've been told in the past but its the one feature I lean on.

    Thanks.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  8. the iOS app doesn’t work

    adobe sign en iPhone es una porquería de app, una basura completa que no se puede utilizar, no deberían ni siquiera tener disponible la app.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Can not verify document to sign

    Fiz o login, tentei abrir documento enviado para assinatura, mas continua dizendo que o email não está correto.
    Se recebi o documento, o email está correto?!!!
    Se fiz login, o email está correto??!!
    Estou com o Adobe logado, mas abre outra tela ao tentar abrir o documento.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  10. 2 votes

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  11. disatisfied

    I can't contact you. I can't delete completed "For Signature" files that I was told need to be deleted by my workplace. I can't send documents via Adobe and the cloud at my work. Can you please help me delete the documents so I can have a job?

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  12. We need a back button

    We need to be able to change the agreement without starting all over again. i.e if you realise you have missed a document or email address

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Replace individual documents in a signable package

    When I create a signable document by uploading more than one document, I would like to be able to later replace one of the documents if that document is updated. As it is today, when I create a signable document from multiple documents, it is a totally nuclear document...I can't replace one of the documents unless I rebuild the whole template from scratch.

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Add/remove pages from underlying document

    It would be nice to be able to delete, add, or edit pages in a signable document. As it is today, if I add a page to a signable document, it's there to stay unless I create a new template. This is annoying because some documents take FOREVER to prepare because they have a lot of form fields. If I have to remove/add/change the underlying document, I have to redo the entire template. What a load of ****.

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  15. useless

    I just want to fukcing save the file after signing it you dumb *****!!!!!!

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  16. PLS SEE MY COMMENT

    so difficult to sign in improve a bit please

    2 votes

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  17. Better Visual Cues for State of Document Signature Request (E.g. Complete, Cancelled, etc.)

    YOu really need to have a more visible indicator of the current status of documents. For example, I canceled a number of signature requests because I needed to make changes and without looking at each document, I cannot tell.

    2 votes

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    Under review  ·  3 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Templates Are Gone and so is "Create a Reusable Form Field Layer"

    I don't have the "Create a Template" part. I did and now it's gone. And when I had it, I was not able to "Create a Reusable Form Field Layer" which is the one thing I really need. Please Help. I've been on with support for hours and no one has helped

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Unable to attach audit report to fill and sign docs

    I have been trying to attach the audit report to documents returned by Fill and Sign. The instructions provided in help function are unclear. I tried the chat function to get clarification on some of the instructions, the response is infuriatingly slow and the responder/robot does not appear to be able to follow the conversation, and answer questions about information that it sent me in links.

    2 votes

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    Gathering Feedback  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  20. too late

    it would have been nice to receive this email in 2014 when we needed it why is it now finally being sent to me??????????????

    2 votes

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