446 results found
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Can't sign a file that is already in Document Cloud.
There is a file ready fo me to sign in the documentcloud. It is in the Home tab. When I select it and click "Fill & Sign" I am asked to upload a file. I don't want to upload a document, because it is already there and I selected it to be able to sign it but the system appears to have forgotten all that.
This is a bug, right ? It makes no sense to me otherwise.2 votes -
Slow
Increasingly I have to refresh or restart the application when using fill and sign, etc. It's become painfully slow while other internet based software (not Adobe) continues to run smoothly. I'm not sure what is going on.
2 votes -
****** new layout
New layout is ******* *, Cant find anything, Why the * have you idiots moved everthing all over the place.
2 votes -
cancel
tell me how to cancel free 7 day trial since I can't download app
2 votes -
Error message!
I keep receviving 'error 404' messages when trying to save minor correction to my document. This is costing me hours of time!
This happens far too frequently and I need to get it resolved please.2 votes -
text appears too high. folder doesn't update
Since the latest revision, text appears higher on the form than it appears when you are in fill & sign mode. Also, new files don't appear unless you go out of "files" and go back in.
2 votes -
Fill and Sign works only some of the time
IRS W9-Form. Adobe restricts fill and sign - unable to add date to the signature line.
Only the "Sign" function works. This is stupid. I ended up using dochub.
Fix it, please!2 votes -
Error forcing me to redo all work
I have filled and signed an documente twice and it is not allowing me to send and I keep getting an error. I don't have time for this.
2 votes -
New Change is HORRIBLE
Whatever you recently done, it sucks. All my form fields are not signature fields and I cannot get it corrected as of yet. I HATE IT.
1 voteHello Tammy,
We are sorry you are having trouble with this feature. To fix this, please check the settings under your user profile and look if in E-signing settings the checkbox for Disable form field detection is check. If it is check, please disable it and save your changes. This should fix your issue. In case this doesn't help you please reach out to us again.
Thanks,
Sign in Acrobat Web Team
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Automated reminders - set default to none
I love the e-sign application but I do not like how it automatically sends the person a reminder every week. I often forget to change the drop down menu when sending the document. Is there a way to change settings so the default is set to "none" for reminders?
1 voteHello Laura,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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Checkboxes
Keeps crashing when placing in Checkboxes and trying to duplicate these.
1 voteHi Chris,
We are sorry you are experiencing trouble with this feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Adobe signs app
Your adobe Signs app is not working again. When you login it takes you to the main adobe online page. This has happened before.
1 voteHello Paige,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Verkkolomake ei palaa lähettäjälle
Hei,
olen lähettänyt verkkolomakkeita allekirjoitettavaksi. Lomakkeet lähtevät minulta, mutta eivät tule takaisin: jukka.saikkonen@autotallit.fi?1 voteHello Jukka,
We are sorry you are experiencing trouble with this feature.
Please check your email's spam folder to verify the agreements are not being sent there by mistake.
If you are not able to find them, please check an already sent agreement in the Acrobat web page, to verify if it has already been signed or not, because an email is sent to the sender only when the document has been signed by any recipient, and when it's fully completed too.
You can visualize this, following the next instructions:
- On the Main page click the "Documents" tab on the top left corner
- Click "In progress" under Agreements
- Find the agreement you want to do a follow up on, and click on it
- On the right hand panel that pops up, scroll all the way down
- You will find the "Recipients" section
- An email should've been sent to you if…
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Not opening document
my Adobe reader is saying that it wont open and some features wont work. It wont open my file at all. if it does it says its blank.
1 voteHello Ronda,
We are sorry you are experiencing trouble with this feature. Could you please send us the document you are trying to open? And we will try and replicate this issue to do a further inspection on the matter.
Thanks,
Sign in Acrobat Web Team
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Imposible to remove a cross that was my signature before the import
J'ai une enorme croix à la place de ma signature dont je n'arrive pas à me débarasser
1 voteHello Florian,
We are sorry you are experiencing trouble with this feature.
Would you be so kind to explain the issue you are facing a little bit deeper? That'd be really helpful for us to have a better understanding of the problem.
Also, it'd be great if you could provide the document as well.
Thanks,
Sign in Acrobat Web Team
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Adobe sign app not working
Something is wrong with the Adobe Sign app. It hasn't worked for a few weeks. I was hoping yall would figure it out.
It's formated weird and I can not send documents out.
Please help.
1 voteHi Aussie Pet Mobile River Oaks,
We're sorry to hear that you're having issues with the app, could you bring us a little more details? It was on desktop or web? It was with a specific file?
We will triage your issue and do our best to resolve it. Thanks for letting us know, and feel free to bring any issue or doubt.
Best regards,
Sign in Acrobat Web Team
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e-signature list
Please add (as soon as possible) the ability to copy email addresses into the e-signature list. Currently you can only type a person's email, which is a major oversight. Emails can be complicated and a single typo will result in the person not receiving the form for e-signature.
1 voteHi Will Snyder,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Best regards,
Sign in Acrobat Web Team
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Can't do something as simple as attach a jpg to a document.
Stop over-complicating things to the point where they break. I'm being forced to used your garbage programs for work, and I've spent the last 7 hours troubleshooting adobe sign because it refuses to accept a simple .jpg.
I have nothing but a miserable experience every time I'm forced to use any adobe product.
1 voteHi Dustin,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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missing letters in filled up form through E-sign
Hi, why is it that every time I save the PDF file I E-signed, some of the info I input in the document have missing 1 or 2 letters? I already finished filling up a form but I can't make use of it because of the missing letters in some details.
1 vote -
unauthorized signature added to an unknown document
yesterday I opened an e mail from pascao, a document poped up, automaticaly signed with my acrobat account, then disappeared. I cant seem to find the document anywhere and I dont know what my signature was added to. I didnt have a chance to review the document prior to my signarue being added, that being said, it was probably something I would not have signed. Im concerned about this, I should at least be able to find the document in my account somewhere, but I cant..
1 vote
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