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Acrobat Web

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Acrobat Web

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608 results found

  1. We NEED TO BE ABLE TO EDIT THE EMAIL ADDRESS OF THE RECIPIENT.

    1 vote

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  2. Had some really frustrating when sending files out for 2 signatures they just were not being received !!!

    2 votes

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  3. Un pdf che ho inviato per una firma, è ritornato bloccato. Mi chiede una password che nè io nè il mio cliente abbiamo messo. Posso ricevere una password temporanea per sbloccarlo?

    1 vote

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  4. I have been trying to fix an issue this morning and support have been disconnecting without giving me responses

    1 vote

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  5. 2 votes

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  6. You really should be able to give more information when viewing the columns of "recent" and such documents you sent for signature. For instance a column showing WHO you sent it to for signature is helpful because then I don't have to click on 7 files to find the right one since they are the same file sent to different people.

    1 vote

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  7. When viewing an Activity for a document that is Out for Signature, the activity list does not show the Reminders that have also been sent. The activity list is misleading and incomplete.

    3 votes

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  8. Acrobat Pro(デスクトップ アプリ)で、「電子サインを依頼」機能を利用する際に、不具合が生じています。

    具体的には、以下の操作の際に、高い確率でエラーが生じ、操作を受け付けなくなる、というものです。

    ・「この文書に電子サインする受信者を追加」のコメント欄や件名に、日本語で入力
    ・契約書のテキストフィールドに、日本語で入力

    一度操作を受け付けなくなると、デスクトップ アプリを再起動するまで、不具合が続きます。

    英語での入力や、テキストエディタからのコピー&ペーストでは、このエラーは生じません。また、ブラウザ上での電子サイン操作であれば、日本語入力も問題なく行えます。

    契約書の送信時に、非常に大きな問題となっており、早急の解決を望んでおります。

    1 vote

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  9. When I attempt to complete an e-signature on the desktop app or through my documents on my hard drive, it freezes and I am unable to complete. Is there a fix for this?

    1 vote

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    Hi Cassandra,

    Are you trying to complete e-signature on Acrobat desktop app? Are you trying to sign your own documents or documents sent by someone else? Does it happen to all documents or just some particular ones? 

    Could you please share more details (and test documents if possible) so we can investigate?

    Thanks,

    Adobe Sign Team

  10. This new version of sharing documents for e-signing is terrible. Can we go back to the old version?

    If not how do I cancel my subscription?

    1 vote

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    Hi Rebecca,

    Could you please share more details about the issue? Where did you try to share? What problems or difficulties were you facing? Could you also share screenshot?

    Thanks,

    Adobe Sign team

  11. Hi, I noticed that when a customer chooses to sign his name in Hebrew- the signature showen the opposite way- from left to right instead of right to left like it should be in Hebrew

    1 vote

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  12. 1 vote

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  13. How do I remove Lee & Associates from my account? Your emails to clients state "Certificate of Completion between Lee & Associates NCSD and Lynn Otto is Signed and Filed!". I haven't been with Lee & Associates since 2012.

    1 vote

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    Hi Peter,

    Are you still facing the issue? We didn't see Lee & Associates in your account. Please let us know if you still need assistance.

    Thanks,

    Adobe Sign Team.

  14. Because Adobe sends so many spam emails (including to your customers), most spam filters and firewalls block your emails. We use this software to send agreements to customers to get e-signed. If you can't fix your problem of not spamming people, we'll have to go back to docusign or find another service.

    1 vote

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  15. Discovered on the acrobat.adobe.com/link/home page I can drag and drop files onto the desired tool to begin the process (Request e-signature.)
    After the request is completed though, it seems like a missed opportunity that the similar frame on the confirmation page does not have that functionality.

    1 vote

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  16. Would be very helpful to be able to send the signature request via text message link, so that customer gets a text alert message and opens link into the e-sign website.

    4 votes

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  17. Back to Documents/Agreements list.
    After selecting a document to review, the document is displayed, but there is no in page navigation to get back to the document list.
    When working in the webapplication, the ideal is that the application provides all the control and navigation as in many webapps, using the browser's Back command confounds the links, search criteria or other issues.
    Please provide the appropriate navigation on the webpages.

    1 vote

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  18. The only filter available is date?
    Need much better filtering capabilities to find specific agreements in progress or completed.

    1 vote

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  19. Why do I constantly have to sign in again and again? it is so annoying? It seems like every time I try to read a pdf it asks me to sign in all over again!

    1 vote

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  20. There should be a default setting for this.
    Depending on the organization or task, a user will find a preference. Having to change from the default on each submission is a waste of time.

    1 vote

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