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  1. 10mb limit on PDF is RIDICULOUS!

    Why the **** can't we send a PDF for signature that is larger than 10mb?!?!?!? THAT'S RIDICULOUS!!! We're paying for a service that can't handle a 7 page PDF?!??! Whoever made this decision needs to be fired. PLEASE change it, otherwise our main account (150+ users) is leaving.

    1 vote

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  2. 2 votes

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  3. Document Template Won't Load

    My document template won't load. I tried to open a few times and it keeps on loading. I already tried log out and login and even restarting my computer.

    Please help

    3 votes

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  4. Adobe doesnt work

    It just keep loading adobe sign- it never works

    2 votes

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  5. Modifier l"ordre de signature

    Permettre de changer l'ordre de signature car parfois une personne n'est pas disponible et nous pourrions ainsi continuer de faire avancer le processus

    1 vote

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  6. Adobe Sign app not working at all

    Adobe Sign app doesn’t show any docs out for signature and when go to Sign section it’s still got link for Get App even though I am in the Adobe sign app!

    2 votes

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  7. Bad dashboard user interface

    you've made the Request Signature very annoying to track activity.
    1. Under People - i need to see the name. Forcing me to hover over the head icon is a step I shouldn't have to take.
    2. Under Opened - why does that say opened and not signed? I need to see who has SIGNED not opened. So now I have to open each doc to see if they signed or just opened.

    You guys have been building software for decades. I shouldn't have to tell you how to make a under friendly dashboard.

    1 vote

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    Hi Melissa thank you so much for your feedback.


    I am assuming that you are looking at the "Recent" or “Agreements” table on the Home page.


    1. I think you have a valid point that when there is only one person in the PEOPLE column, we could show the name directly. Sometimes documents are shared or send for signature to many people and this column gives a quick overview of that. As a workaround for now you could go to the Documents > All Agreements section (you can get there via View all > Agreements as well) and that table show the "Recipients" without having to hover any icon.


    2. Some users will see a STATUS column in the Recent or Agreements tab on the home page. Your account seems to not show this column from your comment. The STATUS column tells you if the agreement is "Signed" or still…

  8. Adobe Sign - Won't Load Document

    When I upload a document and attempt to send for signatures, I can write the message to those I'm sending it to, adding their email addresses but that's it. When I click "Specify Where to Sign" it gets stuck @72% loading or it gives me the error message "Could Not Send, An invalid JSON was specified.

    2 votes

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    Hi Lara,

    Are you still facing the issue? Does it happen to all documents or certain documents? If you still have issues using send for signatures, could you please share a screenshot and a document that you used when the problem occurred?

    Thanks,
    Adobe Sign Team

  9. 1 vote

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  10. No s refleja en la impresión final la auditoría

    Muy buenos días. ¿Cual es la razón como en este caso que al imprimir el documento no se incluye las hojas de auditoría; si ya todos firmaron el documento?

    1 vote

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  11. 2 votes

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    3 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Soooo user UNfriendly

    Although I appreciate that it is an option, the signing process pretty much sucks. Could you maybe try harder to make it even more user unfriendly??
    Examples:
    Being able to change the message that accompanies the request as you are specifying where to sign...
    Integration with Outlook address book?

    3 votes

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    Hi Jimmy,

    You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.

    Thanks,
    Adobe Sign Team

  13. Echosign

    For people signing documents etc., after they have signed and applied, it should say Click to send, NOT Click to sign as most people think because they have already signed they do not need to click the button and then we don't receive and are chasing signed documents all the time.

    2 votes

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  14. Sign can't work, tech support can't fix it

    Sign doesn't work. You couldn't make it work so I have to pay for Authentsign. I should not have to also buy other subscriptions because sign doesn't work. It stopped working right when i bought creative cloud. The only think i actually needed is the Sign feature.

    3 votes

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    Thank you for your feedback, Debra. Could you please share more information about an issue? More detailed steps will help to understand the problem.

    Thanks,
    Robert

  15. Persistent Server Errors

    We are experiencing server errors whereby our data is not recorded. - that ticker/tracker says 0GB used out of 100GB .

    2 votes

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  16. Requested feature - Edit within Adobe Sign

    When I am preparing a document to send for signature, I would like for Adobe Sign to recognize the orientation of the page and adjust it, like happens when you hit "Edit" in Acrobat 2020, without needing to edit the PDF first and then redirect back to the signature settings.

    2 votes

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  17. Missing agreement in the Adobe apps

    We are actively use Adobe Acrobat for the e-signature. We would like to highlight that the Adobe apps need to be improved. Sometime the agreement that we sent to the approver, and the approver's apps doesn't appear that agreement.

    3 votes

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    Hello,

    Thank you for your feedback. Could you please share more information about an issue? More detailed steps will help to understand the problem.

    Thanks,
    Robert

  18. Requested feature - Schedule send

    I would like to be able to schedule documents to send at a later time, not only immediately.

    2 votes

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  19. Incorrect Handling if SMTP 4.x errors

    Your e-mail sending is faulty. You are interpreting the following SMTP response as an UNDELIVERABLE status which is completely false and incorrect, where it is very clear your mailer is not handling it correctly:

    [SMTP Status] 451 4.7.1 Please try again later

    Most SPAM filters employ damping as a mechanism to inform new senders to just try again later when a new domain is sending to a recipient. SPAMMERS do not resend e-mails.

    Adobe is now the first public commercial system that seems unable to understand this. This is VERY poor development practice.

    2 votes

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  20. Pas de décompte du nombre de documents signés

    Bonjour,
    Il semble que le nombre de documents que nous pouvons signer soit limité à 150/an.
    Mais on ne trouve nulle part de décompte ou d'avertissement pour savoir à quel point nous nous approchons de cette limite.
    S'il vous plaît, affichez un décompte en haut de page, à hauteur du menu.
    Un grand merci.

    3 votes

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