602 results found
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Cookie banner hides "click to sign" button
The cookie banner hides the "click to sign" button. This has caused significant confusion for people trying to sign agreements as they aren't aware that they haven't completed the signature process. When I tell them they need to click the "click to sign" button they say they can't find it.
9 votes -
New Adobe Sign Interface
Not a fan of the new integration of Adobe Sign into the Document Cloud. The manage portion of Adobe Sign was a great way to quickly see who the document was sent to. I should not have to click on a document and wait for it to load in order to see who it has been sent to. It is a huge waste of time. Please make an option to revert back to the old version of Adobe Sign, or creat an option or setting to add more columns of information in the Sign Agreements page. We love using Adobe…
9 votes -
Adobe Sign Update is appalling
We have been using this Adobe Sign system for many months now and have found it to be a great addition to the way we send and receive invoices for approval. However, the new update which was done over the long weekend is very disappointing and has made the system extremely difficult to use. It is not user friendly in the slightest. The new organisation system of documents which are out for signing and have already been signed are all mixed in with each other. We can no longer sort the files by name of the person signing these invoices.…
9 votes -
Lacking old features in new Adobe Sign
The program seems to have completely changed from a few weeks ago. The new interface is not as user friendly. In addition, in the past version when files were uploaded for signature, there was not issue with using pages that were both landscape and portrait. This new version cuts off parts of the image instead - this needs to be fixed as it is a huge flaw. If it used to do it - it should still be able to do it.
I also no longer see a manage page and have to enter each agreement to see it's status.…
9 votes -
this SUCKS
fire whoever approved this update.
9 votes -
Change back Adobe Sign
Please change Adobe sign back. It was easy to see who had signed documents and who hadn't. This new set-up, you have to click into each individual agreement to see who it was sent to.
The same with reminders and notes - having to open each individual agreement to send them is wasting time.
My template has also disappeared. I have made a new one, but now takes extra steps to send.
Super inconvenient and inefficient. Please fix.
9 votes -
Update: Dysfunctional
How do we remind clients to sign documents?
9 votes -
Awful new Document Cloud
Hate the new format for document cloud. Probably last straw, going to investigate other alternatives. Slow response, non-intuitive, just a bad experience all around.
9 votes -
evert System Upgrade
Hi Dean - I prefer the full review on one page.
What was the reason for the change – specific functionality benefits?
Because currently there are none from my viewpoint.Thanks!
Andrea
Accounting
O: 503.912.67918 votes -
Awful Adobe Update
The latest update does not contain the same features as previously. We need the sender to be able to redirect the person who needs to sign and also send reminders, why is this not available?!
8 votes -
Unable to load Adobe Sign
Since the new interface came online I am constantly having issues with "Adobe Sign is not available at this time" when trying to view sent files as well as trying to send new agreements for people to sign. This is very frustrating.
7 votes -
Horrific changes to the sign system! Complications now causing downtime in my business rather than efficiency.
What an earth has happened to the usability of the 'sign' system???
Why is there no option to delete templates?
7 votes -
Update is horrible!
This new website is terrible. Not user friendly at all. We send out a large batch of contracts to our clients twice per year and have enjoyed the simplicity of using Adobe Sign. I especially liked how easy it was to send reminder emails. This new layout makes it difficult to find a specific client (I have to click through each document), and I haven't been able to find the reminder option anywhere. Yes, it has a more modern look, but when you're sending out 75+ contracts at a time, you don't care how it looks, you want it to…
7 votes -
Need more customer information on the screen
Up to this morning I was able to sign into Adobe Sign and see a list of documents sent that haven't been signed yet, as well as those that were waiting for me to sign and also old documents that have already been signed. Now I'm unable to see any of those things.
Using the link https://adobeid-na1.services.adobe.com/renga-idprovider/pages/login?callback=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fadobeid%2FEchoSign2%2FAdobeID%2Fcode%3Fredirect_uri%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443&client_id=EchoSign2&scope=openid%2CAdobeID%2Cadditional_info.account_type%2Cskybox%2Cupdate_profile.first_name%2Cupdate_profile.last_name&display=web_v2&denied_callback=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fdenied%2FEchoSign2%3Fredirect_uri%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443%26response_type%3Dcode&relay=c233e027-b08c-4797-965e-b4ecf8ad5518&locale=en&flow_type=code&dc=false&eu=false&client_redirect=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fredirect%2FEchoSign2%3Fclient_redirect%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443&ctx_id=adobe_document_cloud&idp_flow_type=login
takes me to https://documentcloud.adobe.com/link/home/
I see that I can filter, waiting for others, etc., but it doesn't give me enough information to quickly see who the recipient is which is very helpful when looking over the results7 votes -
UPDATE BLOWS
This update is terrible. Makes your program almost unusable.
6 votes -
Terrible Sign update
The new manage for Sign is terrible. Before you had access to everything on one screen so that you didn't have to click back and forth to get an overview of what was going on. The old view was also much clearer with everything in its own section, now everything is lumped together and much more confusing.
6 votes -
New Update is appauling
This new update is impossible to use and none of the user guides have been updated. We cannot do any of the previous features and cannot get in contact with support.
6 votes -
**** design
Dear Adobe, you suck!
Seriously there is no way to send reminders and I have to click 3 times to see what is still to be signed. Way less information available at a glance.
We will seriously consider changing provider and we cannot be alone in this. This designed is UTTER ****.
6 votes -
hate new format
I don't like the new format. I used to be able to see how many were out pending signature. Is there a way to do that now? If so, it needs to be easier to find. Also, previously I could replace a signer. I can't locate how to do that with the updates.
5 votes -
Bring Back Sign Dashboard - Cloud is Terrible
Bring back the Adobe Sign Dashboard. That was a great dedicated contract tracking and managing tool. Tracking and managing contracts is essential to businesses and doing it well can significantly impact profits.
The "all-in-one" Adobe Cloud tool is vastly inferior to Dashboard for tracking and managing agreements. Cloud eliminates or buries functionality Dashboard offered. Instead of Dashboard’s clean, organized categorization of agreements by status (signed, out-for-signature, etc.), Cloud intermingles critical agreements with insignificant documents. Cloud attempts organizing this cacophony of documents through preset groupings and filters you can manually apply. The huge short-comings of these features are exacerbated by the…
5 votes
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