676 results found
-
e-sign
Bring back the old E-sign process. This is awful
3 votesHi Mr & Mrs Wilks
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? How long have you had this problem?
Best regards,
Sign in Acrobat Web Team
-
STOP THE POP UPS I CAN'T USE YOUR WEB APP
I freaking hate your pop ups. I can no longer x out of them, so I can't actually use your web app because I can't navigate to the correct buttons to proceed through the adobe sign process. They give repetitive and unhelpful information. They come up EVERY SINGLE TIME I need to send a document via adobe sign. I don't want a response, I just want them to be turned off.
3 votesHi Erin,
We apologize for any inconvenience caused by the pop-ups in our app. This feature is designed to assist users in understanding new updates and the changes they introduce to the app's workflow.
Rest assured that your request about pop-ups has been acknowledged as we work on a resolution. If you encounter further issues or have specific details to share, please let us know.
Best regards,
Sign in Acrobat Web Team
-
E-Signature funktioniert nicht
Sehr geehrte Damen und Herren,
ich habe ein Abo für Adobe Acrobar Pro. Dennoch ist es nicht möglich, E-Signaturen einzuholen. Ich bekomme die Fehlermeldung "You arenot authorized to send documents for signature". Unser Admin sagt, er kann für unsere Accounts keine dedizierte Einstellung dafür machen. Unsere Accounts sind aktiviert oder deaktiviert. Meiner ist aktiviert. Dennoch funktioniert das Einholen von E-Signaturen nicht. Bitte helfen Sie mir, dieses Problem zu lösen.3 votes -
Signatures not in the correct place
I placed boxes for signatures. The document is coming back with separate signature areas nowhere near where the boxes are placed. How can this happen?
3 votes -
List Documents on E-Sign panel
Why is there no Document List/List of Agreements on the E-Sign panel?
That would maintain the topical assignment and pre-filter associated documents.3 votes -
Activity list not complete
When viewing an Activity for a document that is Out for Signature, the activity list does not show the Reminders that have also been sent. The activity list is misleading and incomplete.
3 votes -
Adobe sent my document to the wrong recipient
Hi, I sent a confidential document for signature to one person through the E-Signature option. I then received an email back from a different person with an almost identical email address - who had received the agreement from Adobe, although I had entered the intended recipient's email accurately. I do not understand how this happened, and it is is significant breach of privacy. Can you please contact me to explain?
3 votes -
Need to know if Signee has viewed or read the Adobe envelope
It would be great to see if the signee has read or opened the envelope. This information is crucial in getting documents signed or better yet, to at least provide sender info that it didn't just go anywhere. Please create this feature as the other competitor is already doing this.
3 votes -
Sign or Redline
I am using Adobe Sign for drawings. I would like the reviewers to be able to redline the drawing if they don't approve, or sign if they do.
3 votes -
Adobe Sign loses access to document history whenever there is a license change
Your Adobe Sign product is a mess. Any time there is a change of license, access is lost to the previous documents on the account. The only way to expect any reliability is to never make any changes, including any possible upgrades.
3 votes -
Adobe Sign - Won't Load Document
When I upload a document and attempt to send for signatures, I can write the message to those I'm sending it to, adding their email addresses but that's it. When I click "Specify Where to Sign" it gets stuck @72% loading or it gives me the error message "Could Not Send, An invalid JSON was specified.
3 votesHi Lara,
Are you still facing the issue? Does it happen to all documents or certain documents? If you still have issues using send for signatures, could you please share a screenshot and a document that you used when the problem occurred?
Thanks,
Adobe Sign Team -
****
Your software and website is useless. Why do you have to constantly supply buggy software that looks like it is written by primary school children?
3 votes -
Soooo user UNfriendly
Although I appreciate that it is an option, the signing process pretty much sucks. Could you maybe try harder to make it even more user unfriendly??
Examples:
Being able to change the message that accompanies the request as you are specifying where to sign...
Integration with Outlook address book?3 votesHi Jimmy,
You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.
Thanks,
Adobe Sign Team -
Sign can't work, tech support can't fix it
Sign doesn't work. You couldn't make it work so I have to pay for Authentsign. I should not have to also buy other subscriptions because sign doesn't work. It stopped working right when i bought creative cloud. The only think i actually needed is the Sign feature.
3 votesThank you for your feedback, Debra. Could you please share more information about an issue? More detailed steps will help to understand the problem.
Thanks,
Robert -
Missing agreement in the Adobe apps
We are actively use Adobe Acrobat for the e-signature. We would like to highlight that the Adobe apps need to be improved. Sometime the agreement that we sent to the approver, and the approver's apps doesn't appear that agreement.
3 votesHello,
Thank you for your feedback. Could you please share more information about an issue? More detailed steps will help to understand the problem.
Thanks,
Robert -
Pas de décompte du nombre de documents signés
Bonjour,
Il semble que le nombre de documents que nous pouvons signer soit limité à 150/an.
Mais on ne trouve nulle part de décompte ou d'avertissement pour savoir à quel point nous nous approchons de cette limite.
S'il vous plaît, affichez un décompte en haut de page, à hauteur du menu.
Un grand merci.3 votes -
Password Protected Signature Agreements
Hello,
I am a tax preparer. I use "Request Signatures" to send tax returns to clients for e-signature. I always password protect the document. But I recently learned that the recipient does not need to enter a password to view and e-sign the document. PW is only required to view the completed/ signed document. This is a major security issue for me. How can I password protect the document?
- Tim Singstock3 votes -
Sign app doesn’t work on Iphone
The Adobe sign app, keeps bringing me to the web version and won’t let me send out documents to sign from my IPhone 12 pro
This is the main reason I got this subscription for almost $200 a year it should work this has been going on and off for months now it just off.
The web version says get app. However the link in unclickable! and I am in the app
3 votes -
List of signed agreements
Hi! Hope you're well.
I am currently in the "Manage agreements" section, trying to export a CSV of all of the completed agreements (signed agreements). I do not want to download the PDF, I simply want the list of people who have signed my agreement.
Is there anyway to do this? It would be incredibly helpful.
3 votes -
Add signer while editing document
It would really save me a lot of time to be able to add/remove signers while editing the signable document. Some documents have a thousand fields you have to add, and when you learn you've missed a signer, or added the wrong signer, you have to cancel and start all over again.
3 votes
- Don't see your idea?