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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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178 results found

  1. The create link is not working. I'm trying to create a link for 73KB file and it is not creating. Is there any limit on file size?. Could you please fix this looks like a bug

    2 votes

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    1 comment  ·  Share files  ·  Admin →
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    Hello Mudasir Syed, 

    Thank you for your feedback. There is no size limit on the file to share. To assist you better, can you please help to apprise with below information 


    1) Is it happening for all files or with any specific document only?

    2) Share the screenshot of the error that you are getting while trying to create the link

    3) System configuration that you’re using (browser name & OS )

    Hoping to hear from you soon.


    Regards,

    Harshpreet

  2. This entire program is difficult to use. Especially difficult when trying to send an email to someone.

    2 votes

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    0 comments  ·  Share files  ·  Admin →
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    Hello Hope,

    Thank you for contacting us. To assist you better, can you please apprise us with the following information:


    1) What are the steps that you are trying to follow while sharing file? 

    2) Share the screenshot or description of what exact issue you're facing 

    3)  Is it happening for all files or with any specific document only?


    Thanks,

    Harshpreet

  3. STOP Changing it. Most recent change closes the link window. It is really helpful to be able to SEE the link URL to verify I'm pasting the right link into my email app instead of the last one that might be in the clipboard. Under the most recent change, I cannot see the link on Adobe to compare against my PASTE. It worked great in October, you broke it in November, Just started working again, and now you broke something else. Please STOP changing it. Your changes are not helping.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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  4. I am testing Acrobat DC for sharing PDFs for commenting. The commenting part works OK but the full palette of comment tools such as textbox, draw rectangle, arrows, etc would be useful. Also bookmarks created before sharing are visable in the shared document but any bookmarks that are created afterwards by any party disappear. Due to these shortfalls I will not be upgrading to DC, Acrobat Pro 2017 is working just fine.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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  5. not obvious how to share the file once it is already uploaded into the document cloud

    1 vote

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  6. Hi, I keep getting an error message whenever I try to password protect a pdf

    2 votes

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  7. It would be great if the user is able to re-share the document and to download it. In my version, I am not able to re-share after I stopped sharing. Also, I have not been able to download the file as a PDF with comments.

    1 vote

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  8. (1) Goto: documentcloud.adobe.com/link/doucments/files in the Web Browser
    (2) hover over a file and a mini tool bar "Edit - +Share - Link - Star"
    (3) The +Share button brings up a pop-over with "Share with others" preseleted.

    (4) The Link button brings up the same pop-over. It use to have "Get a link" preselected, but now it has "Share with others" preselected.
    (5) It also use to remember my preference to uncheck "Allow comments".

    Not a big deal, but use to work smoothly and now it's 2 extra clicks.

    1 vote

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  9. 1 vote

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  10. Share with Bluetooth

    1 vote

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  11. I cannot believe the unreliability of your Adobe Cloud sharing program. I have researched this issue which you are aware of and that I am paying for with my subscription yet I am unable to consistently access. Absolutely nothing short of unacceptable issue. It is not my internet as all else is functioning. Nor is it my computer as all other programs working. Just utterly sad service.

    2 votes

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    0 comments  ·  Share files  ·  Admin →
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    Hi Stacey,

    Thanks for reaching out and sorry for any inconvenience caused. This seems to be a temporary server glitch that is showing the attached error. Could you please let us know of you are still facing this issue?

    Regards,
    Shweta

  12. where the **** is the share again option!!!!!!!! wanted to modify the share feature to not allow comments but UGHHHHHHHHH@!!!!!! This service SUCKS!

    1 vote

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    1 comment  ·  Share files  ·  Admin →
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  13. Why can I not find the option to share a file again...? This whole online sharing service SUCKS. I dont really use it it is way too limiting. Lacking user functionality feel like not wasting my time with this and just get the dropbox going. if I click on the preview a file I'd expect to find the share option again but nothing.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hi Hector,

    Thanks for reaching out to us. Sharing a shared file again is currently not supported in Acrobat Web. But we are considering your feedback and discussing internally regarding this. Will get back to you on this.

    Regards,
    Shweta

  14. It would be nice to be able to create reminders on Shared Documents. I know you are able to do this with documents that required signatures but when I share a file on Adobe Acrobat, I cannot send reminders to the people I shared it with.
    I usually use this feature to send artwork to my team to request comments on the file. It will send out the initial email but it would help if I could remind people daily to make sure they review the file.
    Is there any way to do this? I cannot see anything at the…

    1 vote

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  15. I am unable to get back on my Adobe track and send account. It went past the 30 days as I was not at computer. I don't know how to get back on as editing my payment info has not helped at all. Can someone get this going. The credit card info should have always worked so I do not know what is going on and am really in need of this product. I can't send files at all.

    1 vote

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  16. 1 vote

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  17. Please don't deprecate the send and track features. I have a business process that will be impacted if you do. You haven't given any details on the enhancements but based on the past "improvements" I'm almost certain it will involve me having to develop an entirely new business process from scratch.

    1 vote

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  18. With the newest update files no longer share as a flattened copy even when this option is clicked in settings. I opened the pdf, clicked the 3 dots to get a menu drop down, select share a copy, click send via email, enter the email, the receiver is getting an editable version of the file instead of a flattened version.

    1 vote

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  19. Allow users to reshare files once they are unshared.

    1 vote

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  20. You need more robust sharing settings, the ability for anyone with a link to access and comment. The ability to remove people from sharing. Basically you want most of the features that are in Google Docs. This is a great product but if you cant improve the sharing settings it will never hit *********

    1 vote

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