Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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FILES ARE MISPLACED AND COMPROMISED!!!
YOU SERIOUSLY NEED TO PAY ATTENTION TO A PRODUCT YOU ARE SELLING: THERE IS A DOCUMENT I SCANNED IT HAS A NAME OF A FILE SCANNED IN 2020, It shows a personal file of mine that is from 2017 that has NOTHING TO DO with my Real Estate Client. IF YOU ARE MIXING UP DOCUMENTS THAT BAD, HOW MANY WILL BE COMPROMISED??? I CAN TURN THIS INTO THE PROPER AUTHORITIES TO INVESTIGATE HOW MANY DOCUMENTS, PERSONAL DOCUMENTS MAY HAVE BEEN COMPROMISED IF YOU CANNOT EVEN CONTROL WHERE THEY LAND OR WHAT DATES THEY HAVE OR WHAT IS IN A DOCUMENT…
1 vote -
Error while inviting
Getting "Error while inviting", without any explanation as to what the problem is
1 vote -
Share entire folder
I should be able to share an entire folder and not have to select each individual file to share
1 vote -
InCopy cause loss of productivity
I regret using InCopy and Cloud. We lost over a week un-productive time due to the cloud files not syncing at all and my editor's InCopy not finding the files that I created.
During a time crunch, losing that much time has hurt and I can never suggest these products. More over I am just saddened. Due to the great experiences I have had with Indesign and Illustrator I had expected InCopy to be the right solution for us. Now he has less than a week to finish, when before he had 2 full weekends.
1 vote -
1 vote
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Horrible non-user friendly product
Please deploy software that works. I am in my 3rd night of trying to get a boy scout to stop using your cloud service to complete the Adobe fillable file, he cannot save or access it, he opened an account, and then you denied him access to his file. Now he sends me a link that wont open with an error message to download the latest version. I am using a 2 week old computer, its up to date.
1 vote -
why does your tool suck?
Can not load document... what is wrong with this thing?
1 vote -
wont load pdf
the pdf isnt loading....
2 votes -
Sharing Error
I am trying the adobe document cloud sharing. And whenever I click the share button, an error message in red appear. "Share: unexpected error". "Sharing is temporarily unavailable. Please try again later." Please let me know how to resolve this.
1 vote -
Can we no longer share more than one PDF per link??
Not sure if this is a new update/change, but I no longer have the ability to share more than one PDF in a single link. If this a permanent change I will need to cancel my Creative Cloud Files Storage plan as it will be completely useless. We have the need to share a batch of files in one download link and have been using your service for years with no problems until now.
1 vote -
Lost Ability to Share Multiple Files
If I can't drag and drop, and then share, multiple files at once, this service becomes worthless to me. What's happened?
1 vote -
Stop taking away functionality!
Stop taking away functionality!
1 vote -
Adobe DC Share Issues
When sharing multiple large files on Adobe Cloud, using the "Invite People" option, we note several issues: Some fields in digitally-signed PDFs do not appear (only works if PDF is printed to Adobe first). Bookmarks take about 30-60 seconds to appear, sometimes longer. Today, I'm noting that when the bookmark does appear, it disappears once we click on it. I've also noted that files with both attachments and bookmarks default to the attachments when opening in Adobe itself (even when bookmarks are pinned). In those cases, only the attachments are available when opening in the cloud, the bookmarks never appear.…
1 vote -
There needs to be a new feature to share files to facebook
I would like to see you all add a feature were people could share PDF files right to facebook.
1 vote -
share error
It won't let me share anything - keeps saying share error.
1 vote -
Bring back the ability to share Multiple FIles!
PLEASE PLEASE... reenable the ability to share multiple files on Document cloud via a browser... It worked so well!
How it is now with the single file only is horrid and very time consuming and does not work for sharing files that are part of the same project. A Drastic change Adobe!!2 votes -
Restore the old interface PLEASE!
Tools either don't work or have just been removed since the web interface was updated. I am no longer to share more than one file at a time unless I open Acrobat. :-(
1 vote -
share button
you used to be able to share after checkboxing mutiple recent docs now the button disappears after you click on 2 items.. Please advise on how to continue to share multiple uploaded docs. TY
3 votes -
I need more thorough explanations of products
By being consistent. Different help agents say one thing and it is not true or another staff states differently.
Please alert me when I do something my plan doesn't support.
I was told I could Edit with the "PDF Pack"
I was told and read I could combine files under the same plan. I now have PDF Pre mium plan as your staff stated it was the way I could do things as noted above.
I cannot afford to pay any more for signatures and management of the PDF's. I need a thorough explanation of what I can do with…1 vote -
Copy Link
COPY LINK DOESN'T WORK
1 vote
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