Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Template Access

    I've already spoken with someone in customer service via phone, but I just wanted to make it very clear that it is simply embarrassing for a company as large as Adobe to have shipped this completely broken update to Sign/Document Cloud. Clearly little to no QA was done with this product as anyone who uses this on a semi-regular basis would see that access to templates had been extremely limited (or simply removed entirely). I have never been this frustrated with Adobe, seriously, this was a MAJOR ***** up on the part of your engineering team, and if another issue…

    8 votes

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    2 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Can't add files from Google Drive

    Trying to add files from Google Drive and get the following error: "Sign in with google temporarily disabled"
    It was working before the update of Adobe Document Cloud.

    6 votes

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    1 comment  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Connect to Creative Cloud

    Hello!

    How can I connect Document Cloud to Creative cloud? And why are they separated in the first place..Or alternatively, Adobe Scan app should have an option to save the pdf in the creative cloud instead.

    Cheers,
    Jouko

    5 votes

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    1 comment  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Where art thou templates?

    This platform is terrible. Where are my templates? Why does the "create template" keep disappearing in the menu? I am so disappointed in this Adobe product.

    4 votes

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  5. adobe scan not working

    I repeatedly get the message "something went wrong. Please try again later." within adobe document cloud and adobe scan.

    4 votes

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  6. Your Adobe Fill and Sign SUCKS

    Boy does this online experience SUCK. I just want to edit the fields of a PDF, and I used to be able to do that on my desktop. Now you make me upload the document and go to something called Adobe fill and sign. I wait 5+ minutes while a circle spins and the message is Loading Adobe Sign...

    Forget it! This is just STUPID. Goodbye.

    3 votes

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    1 comment  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Files Sync with a PC folder or a Google Drive Folder

    Please add a feature that allow us to sync the cloud files with a folder in the PC. So that when I scan a document with my mobile phone I will find it in my PC folder. same as Google Drive and oneDrive are doing. Or to let the files to be Sync automatically with a Google drive folder.

    3 votes

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  8. Viewing Document Cloud folder from Adobe Scan APP

    Hi, I want to know if it´s possible to see the folders created into http://documentcloud.adobe.com/AdobeScan/ from the Adobe Scan APP for iphone. (I can see the docs in the path directory (/adobeScan) but can´t see the folders I created into its folder. Thanks!

    3 votes

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  9. Enhancement to the software feature.

    Hi, can I choose which files to be uploaded to cloud and which files to save only on Devices like laptop and mobile? Thanks.

    3 votes

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    1 comment  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Download file multipli

    Non scarica più file multipli e non si possono scaricare le cartelle create.

    3 votes

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  11. 3 votes

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  12. Google Drive Workspace / Enterprise connection

    How about Google Drive Workspace for a connected cloud storage account? I use that more than our OneDrive account.

    2 votes

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    Hi John,


    Thanks for writing to us. This is to let you know that supporting Gdrive is in our roadmap already and it will be available soon in Acrobat Web. 

    We will notify here once gdrive will be available.


    Regards,

    Shweta

  13. DocumentCloud - Dateien endgültig löschen

    Nachdem Ich Dokumente aus der DocumentCloud heruntergeladen habe und diese danach lösche, tauchen diese relativ häufig wieder in der Cloud auf, wenn Ich die Cloud das nächste Mal öffne(nicht direkt, sondern zeitversetzt)

    2 votes

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  14. Slow uploading of document

    It takes so long to upload documents for signing. Less than an hour for less than 5mb size document.

    2 votes

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  15. Request Easier File Folder Management

    Your website Doc Cloud Files are difficult to Navigate. It is hard to Rename the files. Some are for Viewing only, others for Sharing, Review, Signature. Let me put ALL my Scanned files in ONE folder, from there, I should Open them, "Save As" Rename them, and that is it.

    2 votes

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  16. 2 votes

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  17. desktop client

    can you provide a desktop client for document cloud like onedrive, dropobox ecc.?

    2 votes

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  18. Update completely buggered my workflow

    Since the update, Document Cloud is completely broken. It no longer supports any of the PDFs that I normally use (and worked before the update), nor does it function in Chrome now. This is severely interfering with my workflow pipeline. PLEASE FIX.

    2 votes

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  19. フォルダの色付け

    couldを利用しています。フォルダに色付けやフラグをつけられるようになると、重要なフォルダを見つけやすくなります。開発いただけることを期待しています。

    2 votes

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  20. do not see how to save doc once scanned

    I used the dcan app on my phone to scan a receipt. I want to save that in my file system - dropbox in my case.

    I cannot see any easy way to do this. I can send the doc to myself, sometimes as a doc sometimes as a link.

    From the web service I cannot see anyway other than to print as a PDF and save that way.

    1 vote

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    Hi Conor,

    Thank you for using Acrobat Web and sorry to see you are having issues with saving scan documents locally.

    Assuming you are using Adobe Scan, once you are done scanning please click the save pdf option which will appear in the top right corner.

    Now, either you can use copy to device option on mobile or you can open Acrobat Web and this new scan file will appear in the Recent list on the home page. Select the file and you will see an option to Download the file.


    Please let me know if this solved your query


    Thanks,

    Acrobat Web Team



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