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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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187 results found

  1. update the full screen feature

    Please add a full screen feature where all the side panels hides and only pdf document is visible.

    1 vote

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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Noddy,

    Thanks for your feedback! 

    We haven’t added full screen feature yet but we love the idea so much that we've begun working on it and plan to add it soon. 

    Regards,

    Harshpreet

  2. Text in UI cut off

    The blue info box is cut at the bottom.

    1 vote

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    Need Info  ·  2 comments  ·  View PDF files  ·  Admin →
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  3. Adobe Icon view seen as blank page on attachment in outlook since MacOS 13 Ventura update

    Adobe icon preview shows as blank thumbnail page when sent in outlook since MacOS Ventura update. Is there a fix for this?

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Juanita Brownlee, 

    Thank you for reaching out to us. To assist you better, Can you please apprise us with below information ?

    • Are you using Acrobat Desktop or Acrobat Web ?
    • Is it happening for all files or any specific file ?
    • Workflow that you are trying

    Regards,

    Harshpreet 

  4. Otimização de visualização

    Deixar a plataforma web do Adobe Acrobat Reader mais otimizada.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Lucas Gabriel,

    Thank you for contacting us. To assist you better, Can you please help to share the exact issue that you are facing ?

    Regards,

    Acrobat Web Team

  5. File menu doesn't appear so no option to manipulate files in any way

    I have no options to preview pdf documents anymore, also, there is no options menu, just a indefinitely spinning wheel after clicking on 3 dots icon for more document options.

    1 vote

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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Marin Knezevic,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.


    Thanks,

    Harshpreet

  6. Can't view any documents online

    Can't open any of my PDFs that I shared on my account :(

    1 vote

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    2 comments  ·  View PDF files  ·  Admin →
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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Babet van.der.made, 

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you. 

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier. 

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  7. Won't load the pdf after clicking it on the 'Recent' Tab

    Cant load pdf documents after clicking them in the Recent tab..
    Tried multiple browsers, and macs, wont help.

    2 votes

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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Rotem Tal,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  8. Bad, doesn't work

    Impossible to download or view the pdf uploaded on Adobe Acrobat, that's quite incredible to see that the most basic feature doesn't work and that I should go on a free alternative to reacht he desired output.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Philippe Gary,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  9. Adobe speed lagging.

    Adobe DC documents are moving very slowly where it freeze up frequently. Is there a known internal issue with Adobe as our organization has not been able to resolve.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Tiffany, 

    Thank you for contacting us. To assist you better, Can you please apprise us with below information ?

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  10. Enable interactive elements

    Please make it possible that viewers can use interactive elements (made in Indesign) in the shared PDF.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Niels, 

    Thanks for sharing your feedback. While we are reviewing this request internally, Can you please apprise us with below information ? 


    • Type of interactive elements that you use in InDesign 
    • Is it possible to share the original InDesign file ?

    Thanks,

    Harshpreet

  11. Unable to read PDF files

    I have an Adobe Acrobat account but all of a sudden all my PDF files are unreadable. The message is telling me it can't find the file and to check if I have the address correct.
    As I use a lot of PDF files, I need to know what has happened and how to fix it quickly

    2 votes

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Tracey,


    Thanks for reaching out to us and apology for inconvenience caused. It would be good if you can share the screen of error message you are seeing. Are you trying to view shared file?


    Regards,

    Acrobat web team 

  12. PDFs will NOT open on my laptop!

    Cannot open any PDFs on my laptop. Have spent hours upon hours and my IT guy has spent hours upon hours trying to resolve it.
    NOT HAPPY!

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Sally,

    Thank you for contacting us. To assist you better, Can you please apprise us with below information ?

    • Are you using Acrobat application on Desktop or Web ?
    • Is it possible to share any pdf that you are trying to open ?

    Regards,

    Harshpreet

  13. Katastrof

    Hela upplägget är värdelöst.. är inloggad på vårat "adobe" men det fungerar inte att klicka på en PDF och få den öppnad, utan FÖRST öppnat programmet sedan skall jag leta efter filen... katastrof dåligt!

    0 votes

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi, 

    Thank you for contacting us. To assist you better, can you please apprise with below information ?

    1. Are you using Acrobat on Web or Arobbat desktop?
    2. Steps of workflow, that you are trying to perform

    Regards,

    Harshpreet

  14. Opens Blank in Cloud | Fine in Local Reader

    This file, attached, when I try to open it in your web editor or in the Edge Browser extension, it just shows up blank. I can resave it, I can compress it, I can't search it. But even after resaving or compressing I can't see anything in the document unless I open it up in 1) your offline DC reader, or anyone else's PDF reader, including Edge's own PDF extension/viewer.

    Just figured you might want to know about the issue. I'm not too worried about it, but ya'll might want to use the document for internal troubleshooting.

    ~ Thanks !!

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Eric, 

    Thank you for contacting us. We tried with the file that you shared, but it's opening fine for us. Can you please try again and share the screenshot of the issue faced ? 

    Thanks,

    Harshpreet

  15. Literally nothing works and I can't even sign in

    I just bought Adobe and literally no aspect of what I have bought so far has worked. Complete waste of money... its literally the only way to do anything with pdfs so its impossible to not have it. But it is literally useless because it doesn't work anyways.

    1 vote

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  16. So helpful!!

    So helpful!!

    1 vote

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  17. adobe popup is annoying

    the Adobe home screen pops up every time I open a PDF. Signing in does not help. How can I stop this? It is extremely annoying!

    2 votes

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only? If possible, Kindly share a sample file with us.

    2) Share the screenshot or description of what exact issue you're facing in opening the PDF file.

    Hoping to hear from you soon.

    Thanks,

    Harshpreet

  18. Automatic skipping slides

    I'm finding it impossible to review a presentation as it skips through the slides automatically, faster than I can even read them. I have no control over this. Multiple presentations are doing this. Sometimes it skips through two slides for every one click, and sometimes it blows through 50+ pages.

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi James, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better :

    1) Is it happening for all files or with any specific document only? If possible, kindly share a sample file with us.

    2) Share the screenshot or description of what exact issue you're facing in opening the ppt file.


    Hope to hear from you soon.


    Thanks,

    Harshpreet

  19. 印刷する再のエラーが出る

    MacOS 12.4でPDF Viewerで印刷するとか習っずエラーが起きる。
    改善してほしい。

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hello, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only? 

    2) Share the screenshot or description of what exact issue you're facing in printing the PDF file.

    Thanks,

    Harshpreet

  20. ZO VRESELIJK SLECHT. NIET te gebruiken.

    Zo VRESELIJK SLECHT. Niet te begrijpen en onwerkbaar.

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Chris, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot or description of what exact issue you're facing.

    2) Are you facing the issue on all files or any specific file ?

    Thanks,

    Harshpreet

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