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Acrobat Web

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Acrobat Web

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183 results found

  1. I have installed Acrobat PWA on Windows from an Edge browser and I wished I could open a PDF document which is stored locally on my machine and luckily, I found the "Open with Acrobat online" option available from the file context menu, YET, when I opened the PDF, it doesn't work as expected and the document does not open. I hope you guys fix this; I'd really appreciate having Acrobat online as my default PDF viewer. Thanks.

    2 votes

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    Hi Youssef,


    Thanks for reaching out. We are considering your feature request that we are reviewing internally. We will let you know once this functionality will be supported.


    Regards,

    Shweta

  2. Why on earth would I want to use Adobe online when it doesn't even let me select text from a PDF unlike opening it with Edge or Chrome PDF viewer

    1 vote

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    Hi Trevor,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:


    1) Is it happening for all files or with any specific document only? Will it be possible to share a sample file with us? 


    2) The device configuration that you’re using (OS and Browser name)


    Hoping to hear from you soon.

    Thanks,

    Harshpreet

  3. Every time I open a document, Adobe gives a pop-up "preparing for reading. Can you please help me switch it off?

    0 votes

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  4. for one of my scans, all pages are now blank. cannot see a previous version. Important information lost.
    I have tried to move it, rename it without success

    2 votes

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    Hi Mathieu,


    Thank you for contacting us.

    As per the attached pdf, only last page has content and others are blank. To check this further, Can you please help to share original scan images as well ?


    Thanks,

    Harshpreet

  5. qando scarico in file pdf mi chiede sempre di scaricare ed installare il programma Adobe, anche se ho un abbonamento.

    1 vote

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  6. Why are PDF's still opening in Chrome after I've disabled the settings and set the default to open in the app? This is annoying and inconvenient

    1 vote

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  7. Hello.

    Some of the students at our institution are having issues reducing the size of files exported from Turnitin. There seems to be an issue with the font conversion (see attached file)

    Are you able to advise?
    Paul

    1 vote

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    Hi Paul,


    Thanks for reaching out to us. Can you please share original file with us if possible? We can investigate it further and get back to you.


    Thanks,

    Shweta


  8. 1 vote

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    Hello Now Balagi, 


    Thanks for reaching out to us.

    Sorry for the inconvenience. Please contact the author/creator of the PDF file for the password.

    Thanks,

    Harshpreet

  9. Cannot open an adobe PDF, has been sent multiple times but will not open. Have BOTH versions of Adobe Acrobat and Adobe Acrobat Reader DC - what's going on?????

    1 vote

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  10. Using Adobe Acrobat web. Whenever I load a pdf that I had been previously reading, it loads the page that I last left on, then in 5-10 seconds, it changes pages automatically and jumps ahead by a significant number of pages. It behaves almost like there's a page syncing issue that it doesn't realize it has the correct page already loaded from my previous reading session then tries to update the page forward, erroneously.

    1 vote

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    Hi Brigham ,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Harshpreet

  11. I would like the ability to change the default page view settings when opening a pdf in Adobe Acrobat Online, which I understand is the same product as Adobe Document Cloud.

    The home page of the online app that I am referring to is: https://acrobat.adobe.com/link/home/?x_api_client_id=edge_extension_viewer

    I want to change to Fit One Full Page (or Single Page View + Zoom to page level)
    I have a DC Pro for Teams licence.

    1 vote

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    Hi David,

    Thank you for your feedback. We appreciate your taking out the time to make us better.

    This feature is not yet available on DC Web. We have made a note of the same and shall try to incorporate it soon.


    Regards,

    Harshpreet

  12. The rendering of PDF files on 2021 16-inch M1 Max MacBook Pro (64 GB) on macOS 12.2 is very slow.
    The scrolling is around 5 fps or less, while disabling font smoothing increases fps, it is still too slow (around 10 fps).
    The PDF viewed is at https://www.khronos.org/registry/OpenGL/specs/es/3.2/GLSL_ES_Specification_3.20.pdf

    2 votes

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  13. I'm not able to open local PDF files from my computer in the Acrobat extension. It works however with PDFs from external sites.

    1 vote

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  14. I can't open my Adobe documents anymore. They are in my download list but I can't open them.

    1 vote

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  15. I love it

    1 vote

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  16. I can’t see my document, although I linked the Adobe doc with my Apple ID.

    1 vote

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  17. PDFs aren't showing when I try and view them from a review link.

    2 votes

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  18. When I try to preview the pages on PDFs it constantly fills up my RAM.
    On older Versions it does not happen.

    OS: Windows 10.0.17763 Build 17763
    Adobe Version: DC 2021.007.20091

    1 vote

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  19. When I try to preview the pages on PDFs it constantly fills up my RAM.
    On older Versions it does not happen.

    OS: Windows 10.0.17763 Build 17763
    Adobe Version: DC 2021.005.20058

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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  20. it keeps saying my free trial has expired even though i paid the monthly fee and i cannot run adobe on my desktop

    1 vote

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