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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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183 results found

  1. Zo VRESELIJK SLECHT. Niet te begrijpen en onwerkbaar.

    1 vote

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    Hi Chris, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot or description of what exact issue you're facing.

    2) Are you facing the issue on all files or any specific file ?

    Thanks,

    Harshpreet

  2. Boa tarde!
    Tenho um consultoria de TI, e muitos clientes utilizam o Sharepoint da microsoft.
    Seria interessante colocar um botão de abrir esse arquivo no aplicativo da área de trabalho, para que eu possa mexer em arquivos pdf no aplicativo do computador e não no navegador.

    1 vote

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  3. It would be great if the issue with Adobe and borders could be resolved. Changing the magnification of a PDF'd Word file with table borders, changes the appearance of those borders, in terms of width. In the case of a graphic image border, it may appear to be missing on one or more sides, at various magnifications. Since one doesn't know how a client who is receiving the file will view it, this is a cause of difficulty. In PowerPoint, text boxes without borders will show up as bordered, especially if the file is printed in grey scale.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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  4. Why on earth would I want to use Adobe online when it doesn't even let me select text from a PDF unlike opening it with Edge or Chrome PDF viewer

    1 vote

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    Hi Trevor,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:


    1) Is it happening for all files or with any specific document only? Will it be possible to share a sample file with us? 


    2) The device configuration that you’re using (OS and Browser name)


    Hoping to hear from you soon.

    Thanks,

    Harshpreet

  5. qando scarico in file pdf mi chiede sempre di scaricare ed installare il programma Adobe, anche se ho un abbonamento.

    1 vote

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  6. Why are PDF's still opening in Chrome after I've disabled the settings and set the default to open in the app? This is annoying and inconvenient

    1 vote

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  7. Hello.

    Some of the students at our institution are having issues reducing the size of files exported from Turnitin. There seems to be an issue with the font conversion (see attached file)

    Are you able to advise?
    Paul

    1 vote

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    Hi Paul,


    Thanks for reaching out to us. Can you please share original file with us if possible? We can investigate it further and get back to you.


    Thanks,

    Shweta


  8. 1 vote

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    Hello Now Balagi, 


    Thanks for reaching out to us.

    Sorry for the inconvenience. Please contact the author/creator of the PDF file for the password.

    Thanks,

    Harshpreet

  9. Cannot open an adobe PDF, has been sent multiple times but will not open. Have BOTH versions of Adobe Acrobat and Adobe Acrobat Reader DC - what's going on?????

    1 vote

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  10. Using Adobe Acrobat web. Whenever I load a pdf that I had been previously reading, it loads the page that I last left on, then in 5-10 seconds, it changes pages automatically and jumps ahead by a significant number of pages. It behaves almost like there's a page syncing issue that it doesn't realize it has the correct page already loaded from my previous reading session then tries to update the page forward, erroneously.

    1 vote

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    Hi Brigham ,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Harshpreet

  11. I would like the ability to change the default page view settings when opening a pdf in Adobe Acrobat Online, which I understand is the same product as Adobe Document Cloud.

    The home page of the online app that I am referring to is: https://acrobat.adobe.com/link/home/?x_api_client_id=edge_extension_viewer

    I want to change to Fit One Full Page (or Single Page View + Zoom to page level)
    I have a DC Pro for Teams licence.

    1 vote

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    Hi David,

    Thank you for your feedback. We appreciate your taking out the time to make us better.

    This feature is not yet available on DC Web. We have made a note of the same and shall try to incorporate it soon.


    Regards,

    Harshpreet

  12. I'm not able to open local PDF files from my computer in the Acrobat extension. It works however with PDFs from external sites.

    1 vote

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  13. I can't open my Adobe documents anymore. They are in my download list but I can't open them.

    1 vote

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  14. I love it

    1 vote

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  15. I can’t see my document, although I linked the Adobe doc with my Apple ID.

    1 vote

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  16. When I try to preview the pages on PDFs it constantly fills up my RAM.
    On older Versions it does not happen.

    OS: Windows 10.0.17763 Build 17763
    Adobe Version: DC 2021.007.20091

    1 vote

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  17. When I try to preview the pages on PDFs it constantly fills up my RAM.
    On older Versions it does not happen.

    OS: Windows 10.0.17763 Build 17763
    Adobe Version: DC 2021.005.20058

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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  18. it keeps saying my free trial has expired even though i paid the monthly fee and i cannot run adobe on my desktop

    1 vote

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  19. There is an error that happens sometimes when clicking a previously working link. after clicking the link the adobe document wont load, it displays a grey screen with the following message in it 'Something went wrong, try again later". I am having to go to my adobe home page and access the document from my recent document links.

    1 vote

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  20. Bu simgeler ne anlama geliyor

    1 vote

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    Hi Demir Erzurum,

    Thanks for reaching out. To assist you more, we would need a screenshot of the icons that you are talking about. Can you please share the screenshot ?

    Regards,
    Harshpreet Kaur

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