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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

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1052 results found

  1. I have purchased your service only to convert files from pdf to word and all I have received is this attempt to get me to purchase document cloud and subscribe to things I don want. I am wasting time I dont have ....

    1 vote

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  2. I cannot seem to change my last name (divorce) on my main screen. I have changed it on my profile, but it still shows up as my old last name. Sends files with my old name. Anyone have any ideas?

    1 vote

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  3. Acrobat won't download

    1 vote

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  4. For some reason the Office 365 Doc was plastered over my PDF file/ that needs to be removed from my download- that is ridiculous!!!!!

    2 votes

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  5. Adobe Acrobat DC hängt sich seit dem letzten Update ständig auf "Keine Rückmeldung" und ist unerträglich langsam.

    1 vote

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    2 comments  ·  Other  ·  Admin →
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    Resolved  ·  cfrench responded

    We’ve made some improvements to the upload speeds let us know if you’ve noticed improvements.

    Wir haben einige Verbesserungen bei den Upload-Geschwindigkeiten vorgenommen. Teilen Sie uns mit, wenn Sie Verbesserungen festgestellt haben.

  6. I no longer can see the clients I have sent contracts to. everything just gives the template name. Also I cant figure out how to finish prefilling a item I started. This is so confusing.

    4 votes

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    2 comments  ·  Other  ·  Admin →
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  7. Good Afternoon,

    I already have a Subscription. However, I was having problems with my Mac operating system (High Sierra). I downgraded to El Capitan to try and correct these problems. My data is backed up in Time Machine, but if I restore it, it will reinstall the High Sierra operating system, creating the same problems again. I would like to download another copy of Adobe Acrobat DC, but I'm not sure how to do this and not be charged like a new member. Also, I was examining my Key Chain to check for invalid certificates. I found 3 identified as…

    1 vote

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  8. I am accessing document cloud from latest firefox but menu after clicking action button is hiding in case of mouse hover event

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Gathering Feedback  ·  cfrench responded

    Can you tell us what version of FireFox you’re using and whether you’re on Windows or Mac?

    Also try hovering over the item and checking the box to the left of the file icon. Then let us know if you can access the function you need from the pane that opens on the right.

  9. WTF? Why does my echosign now redirect me to a "document cloud" and I cannot manage reminders anymore?

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  10. Stop bugging me about Acrobad DC. I won't purchase your OVERPRICED software.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. i cant purchase my upgrade and i desperately need to be able to reduce the size of a pdf! please contact me asap

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  12. All of the files we had sent through the system before July 12 are missing. These are files that go back to 2012 when we started with EchoSign. If this is Adobe and files are in the cloud then why the need to purge all my old agreements?? ADOBE WHAT ARE YOU DOING??? That was 6 years worth of agreements and signed documents that you decided I didn't need anymore?!?!?!? I want an answer for this and a restoration of my missing files NOW.

    2 votes

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    3 comments  ·  Other  ·  Admin →
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  13. Go back to the original homepage please. I cannot send out reminders nor can I see who has the document without opening each one.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  14. I'm a Pro DC subscriber. I can't download adobe Pro DC unless I subscribe on the spot, I'm signed in as me, you should recognize that it's me and let me download it as an active subscription. No help to me.

    2 votes

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    2 comments  ·  Other  ·  Admin →
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  15. I no longer can "save as" since the upgrade. I am on Mac OS V10.13.6

    4 votes

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  16. Номер заказа: ADB048270126RU
    Дата заказа: 21 декабря 2018 г. Как отменить подписку.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  17. Is there a way to drag a file from Document Cloud and drop to another browser application? I'm trying to eliminate the step of having to download the file.

    2 votes

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  18. Is there a way for us to access all of the documents that we had in our account before the app changed?

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  19. pour le site, je ne sais pas, je ne vois pas l'intérêt du service. en général google drive ou one drive font mieux le travail.

    pour ce qui est du logiciel, c'est de pire en pire. j'aimerais vraiment faire un retour sur le sujet, mais l'utilisateur est bon qu'à payer non ?

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  20. I am so disgusted with Adobe and their approach to disabling legitimately purchased Acrobat Pro XI that I have deleted my software and purchased PDF Element6 Pro. Their price is better than yours, the utility it provides is all that I require and I only have to pay for it the one time and not be subject to Adobe's extornionate practices. I bought Pro XI bundled with a Fujitsu 1200M scanner. Go after them not me if its 'counterfeit'. I shall avoid using or recommending Adobe software from now onwards.

    3 votes

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