752 results found
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Please cancel my sibscription
I need to cancel my membership and dont know who my administrator is. Can someone please contact me and help me do this?
289 983 7613 or denese.ober@siemens.com
There is no option to contact an email address or phone number for Adobe and the help is just a series of links. This is terrible customer service.2 votes -
can't see anything when i open the email
can't see anything
1 vote -
Request for refund
I stated with a free trial and was late in cancelling so I accepted the first monthly payment and went into my account and cancelled the plan. I have just been charged a second month and I would request a refund.
Thank you.
Colin Thorniley2 votes -
Bulk-downloads of pdfs fail to download
I have problems with bulk-downloading the pdfs. The limit on the number of files which can be zipped together is the minor issue. The major one is that when I select a smaller range of files and click "Download" the system seems to react (the files become unselected...) as if it was zipping the files, but nothing gets downloaded.
I use Safari on macOS Catalina 10.15.61 vote -
Hidden charges for a product I never wanted
You are greedy money-grubbers who don't care about making users' experience easy and optimal, but rather care about lining your pockets with guaranteed fees. I didn't even KNOW I was being charged fifteen dollars a month for Acrobat (remember the days when Acrobat was free?) and when I went to cancel my "subscription" I had to pay more... I should be able to purchase your programs ONCE and then not have to deal with logging in, subscriptions or any other garbage. Terrible, terrible. I hope you all get replaced in the future by a superior model, but sadly it seems…
1 vote -
Access
Is there a way to receive a clean copy without the markings?
1 vote -
OCR PDF
How to add OCR to an existing PDF? Should we be able to export PDF to PDF with OCR? Or should OCR be added auto-magically to all uploaded PDFs if requested (select all pdfs > edit > perform OCR)?
I don't want to export to docx. I want a pdf.
Thanks
1 vote -
I want to delete my document.
You are charging people for deleting their own documents? Terrible!
1 vote -
Don't sell me, tell me
Just tell me that the free "plan" only allows 1 document compression per day.
At least that's the inference I'm making from your vague, protect-yourself message.Putting the work on your users rather than sneakily pushing to a subscription is more annoying than it needs to be. As I said, just tell me the costs of "free". Now I'm off to find a competitive product or service that treats its customers as adults.
1 vote -
sucky sucky sucky product
You can improve your f'ing product by actually making it work! I have sent several notices over the last two weeks. Your product, that we PAY FOR, sucks! Sucks big time! I have to uninstall and reinstall ad nauseum. I cannot access tools. You never reply to my complaints. You suck suck suck!
1 vote -
new logo
The new b+w Adobe logo looks too much like the all b+w Abstract logo. seeing the app icons in the menu bar on Mac right next to each other is confusing. I suggest going back to the logo that has color.
1 vote -
Busted
...
1 vote -
unable to put acrobat dc desktop on machine
creative does not work. I have attempted to download and execute it several times. I used the cleaner tool, I restarted the process. I can not get it to work, nothing is preventing it from loading I have load other apps without problems. I would like to have the desktop app, but it does not want to be on my desktop. Thank you Windows 10 updates and Acrobat for 16 hours of restoration to date.
2 votes -
Very good!
5.0
1 vote -
"Learn More" doesn't give enough information
I clicked on "Learn More" and there's NOTHING about the plan prices. That should be obvious somewhere, not hidden
1 vote -
False Subscription activation ERROR
The software CONSTANTLY kicks me out with an error stating that my subscription cannot be found, even so it is paid automatically monthly. After over 1 hour with tech support, nothing is better. Extremely disappointing.
1 vote -
CANNOT COMPRESS FILES
I cannot compress pdf files. It sys to contact customer support.
4 votes -
CANNOT OPEN ADOBE ACROBAT PRO DESKTOP
Please help, I just enrolled to Adobe Acrobat this month but I cannot use it because it is crashing even before it opens fully
4 votes -
Don't hide the download feature. You don't even list it in the drop down
Why do you hide the download capability.? Etc. I just want to do a simple download. Cut the ****.
1 vote -
What I purchased this for is not working. I want to get my money back
I cant get signatures to scan normally.
1 vote
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