1076 results found

1. Two scan files shows same name

   "Sometimes two files show the same name or title."
   Due to this issue I accidently deleted a important scan, which i did not have any backup.
   So, please fix this issue.
   Also, There should be a Trash Bin or Recycle Bin for deleted files, where they get auto deleted after 30 or 60 days.

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2. Accessibility checker error (missing grade A failure when no headings are marked up in the document)

   Accessibility Checker in Adobe Acrobat does not find issues of missing headings in a pdf.

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3. Bad product, demands personal info

   Impossible to reorder pages successfully, at least on Firefox. Ridiculous to require a login at the last moment. I regret giving you my email address.

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   Need Info  ·  AdminAditya Gautam (Acrobat Web Team, Adobe) responded

   Hi Kai-yang,

   We are sorry to see you are having issues with Organize PDF feature. Can you please tell us a little bit more about the issue you faced while trying to re-order pages? 

   This will help us debug the issue on our end.

   
   

   Regards,

   Acrobat Web Team

4. Horrible new interface for adobe sign

   new Adobe sign still very ****
   the E-sign/manage agreement bottom never work????!!! please fix it

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5. Can't use the application unless on the Internet

   Hello,

   I would like to point out that Acrobat may need to be used offline. The way it's configured now, you can't use the application without being online. Sometimes Documents need to be edited for personal use. Making Acrobat unusable while offline is ridiculous. Sometimes people travel on a Train or Bus where the Internet is not available. These situations exist out there in the world and a Customer should be able to use it anytime they want. Sometimes, people run out of minutes from their Cell carrier and therefore any document(s) being created are lost. I liked it better back In the 90's when you could install it from a CD. You'd still have to activate it online, but at least you could use it. I understand everyone is moving away from CD's, but a Flash drive version would be useful. I currently use an application which requires me to have the flash drive installed while in use. I don't use "Creative Cloud". I feel these things are to easily hacked and security is breached. The OSC software from Isreal has all the tools needed to break in to anything. Regards

   Hello,

   I would like to point out that Acrobat may need to be used offline. The way it's configured now, you can't use the application without being online. Sometimes Documents need to be edited for personal use. Making Acrobat unusable while offline is ridiculous. Sometimes people travel on a Train or Bus where the Internet is not available. These situations exist out there in the world and a Customer should be able to use it anytime they want. Sometimes, people run out of minutes from their Cell carrier and therefore any document(s) being created are lost. I liked it better… more

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6. CS6 Version nicht auffindbar

   Ich benötige für meine Mac Book mit High Sierra die ältere Version CS6 zu neu wieder installieren. Und diese sind einfach nicht mehr zum Download verfügbar. Ich zahle zwar monatlich, kann aber das Programm nicht mehr installieren. Bitte stellt doch einfach auch noch die älteren Versionen zur verfügung.

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7. pdf

   it won't let me unlock anything this is making my work pause

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8. Business Managed Admin Functionality

   Acrobat is a horrible product for business users in a. I am an admin and the functionality to manage your products and services while deploying them to users is abysmal. I am so sorry I purchased this and will be looking for any alternative. Look... the 1990's called and they want your outdated product strategy back! This is the age of cybersecurity and secure document management. You provide none of that without insane effort to preconfigure and customize installers... umm... we have moved to the cloud-based world. HELLO!!! Ever heard of a cloud integration that is admin managed??? Been in the IT world for almost 30 years and this is the absolute worst implementation for such a company that had a lock on major document type.
   Here are the ideas that will like never be heard...
   -Make your product use cloud-based settings (preferences) as users log into their corporate email accounts
   -Allow admins ability to force sign-in by GPO or MDM or an MSI that only works via sign-in
   -Let admin "OWN" a domain so shadow IT peeps can't create unauthorized corporate-email accounts except within the admin's purview
   -Give admins all the configuration options available, currently available in the installers, via a cloud-based portal
   -Give admins ability to block or enable services and make integrations available with partners in a managed way. There are other company that are already do a better job that Adobe in this area so offload this to Microsoft cloud-app security, where most companies already have licenses, since you can't do this functionality in any meaningful way.

   This product is currently so rife with options to exfiltrate and lose management of secure documents.

   Acrobat is a horrible product for business users in a. I am an admin and the functionality to manage your products and services while deploying them to users is abysmal. I am so sorry I purchased this and will be looking for any alternative. Look... the 1990's called and they want your outdated product strategy back! This is the age of cybersecurity and secure document management. You provide none of that without insane effort to preconfigure and customize installers... umm... we have moved to the cloud-based world. HELLO!!! Ever heard of a cloud integration that is admin managed??? Been in… more

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9. Unable to process request

   Why i can't do anything with my file?
   what does unable to process request mean, it cause my pc or your site, i need a help

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10. AdobeSign Signing In

    I want to access AdobeSign. I want to send and manage via Adobe Sign site. I have been trying to access the site for over 2 hours and keep getting route back to this stupid acrobat.adobe.com/link/home page and I have never hated adobe so much.

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11. Please don't hang up on your customers.

    I was hung up on in chat. See attached. This is frustrating and unprofessional. It only furthers my dislike for your company and your products.

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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Joe,

    
    

    Thanks for reaching out and apology for any inconvenience caused. You can connect with support team via phone. Please refer to https://helpx.adobe.com/contact/phone.html 

    
    

    Regards,

    Acrobat Web team

12. Need more than one convert to excel try

    I am on the free plan because I am simply evaluating the app's features to determine if it will do what our company needs. However, when I am allowed only one try at a feature, like convert to excel, that is not enough for me to evaluate our different types of layouts.

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Randy,

    
    

    Thanks for reaching out. You can start 7 day trial using Upgrade Now option at top banner. It will not charge for initial 7 days and you can cancel the subscription if the product dont suffice your need.

    
    

    Regards,

    Acrobat web team

13. Disappointed

    I've been using adobe products since the 1990's, and it seems the interface has gotten less intuitive and it SUCKS! Greatly disappointed with the products I mostly use; ID, AI, and especially Acrobat. The older versions were a lot easier to use and can readily find the actions I need. Its been frustrating.

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14. Acrobat Documents ONLINE - PDF POSITION

    Acrobat Documents ONLINE - so if I have 200 PDF scanned and with no names, just dates, so I don't know what they are until I click each one, large previews would come in handy at that point, and then, I click on it to open the PDF, then go, oh I see, no, that's not the one, and I'm somewhere in the middle of 200, say around the 98th PDF, and close the opened PDF it takes me back... TO THE TOP. Now I have to look and scroll down to find my last position. That's bad. BAD.

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15. Click Bait Bullsh!t

    okay so there is basically no reason for me to have downloaded creative cloud or even have it to begin with. Because, well its a piecemeal marketing scheme to generate revenue, as I see you want me to buy photoshop and then down load it, sepaerately... Thank you for pushing a an uneccesarry product or add on through a click-bait/ bait and switch method. I will keep my adope acrobat and delete my creative cloud as it serves no function or purpose other than to show me potentially what i could do, for just a few dollars more. Thank you.

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16. Frustrated

    I am so frustrated!!! I have an account and instead of taking me to what I already paid for-all I get are ads to upgrade me. Not easy to go to my account. I don't have time to sort through all your ad's right now.

    STOP IT!

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17. Language issue

    Fix my account language back to english!

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18. Essay

    Who can help me write my essay?

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    Need Info  ·  AdminSusan Flynn (Admin, Adobe) responded

    Hello, thank you for your feedback.

    Do you have any question about our products or services on Acrobat Web?

19. Wo ist mein gewohntes Suchfeld???

    Ihre neue Website nervt mich jetzt ziemlich. Ich will ganz einfach wie immer ein Bild zu einem Thema suchen und finde das Suchfeld nicht mehr. ????

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20. I want to open and edit on the desk top not in the cloud

    I don't want to work in the cloud. I want documents to open locally to mt computer. I much prefer the old functionality. This takes way longer to navigate and edit documents. Please give me a choice and don't force me to work in the cloud

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