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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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  1. Guten Tag, ich benötige noch eine weitere Lizenz für meinen Mitarbeiter. Ist das möglich ?
    Mit freundlichen Grüßen
    Kerstin Obladen

    1 vote

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  2. Haluan peruuttaa kokeilutilaukseni, en vain löydä miten saan sen tehdyksi.

    Pyydän teitä peruuttaamaan kokeilutilauksen ja vahvistamaan tämän peruutuksen.

    Seppo Juurikko

    1 vote

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    Hi Seppo,


    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.


    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.


    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.


    For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html


    Thanks,

    Acrobat web team

  3. On-line version of Acrobat does not have the function I require (redaction).

    Desktop version of Acrobat does not install (and takes forever to not install because of requiring prior installation of Creative Cloud app).

    Fail.

    1 vote

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  4. "Sometimes two files show the same name or title."
    Due to this issue I accidently deleted a important scan, which i did not have any backup.
    So, please fix this issue.
    Also, There should be a Trash Bin or Recycle Bin for deleted files, where they get auto deleted after 30 or 60 days.

    1 vote

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  5. Accessibility Checker in Adobe Acrobat does not find issues of missing headings in a pdf.

    1 vote

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  6. Impossible to reorder pages successfully, at least on Firefox. Ridiculous to require a login at the last moment. I regret giving you my email address.

    1 vote

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    Hi Kai-yang,

    We are sorry to see you are having issues with Organize PDF feature. Can you please tell us a little bit more about the issue you faced while trying to re-order pages? 

    This will help us debug the issue on our end.


    Regards,

    Acrobat Web Team

  7. new Adobe sign still very ****
    the E-sign/manage agreement bottom never work????!!! please fix it

    1 vote

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  8. Hello,

    I would like to point out that Acrobat may need to be used offline. The way it's configured now, you can't use the application without being online. Sometimes Documents need to be edited for personal use. Making Acrobat unusable while offline is ridiculous. Sometimes people travel on a Train or Bus where the Internet is not available. These situations exist out there in the world and a Customer should be able to use it anytime they want. Sometimes, people run out of minutes from their Cell carrier and therefore any document(s) being created are lost. I liked it better…

    1 vote

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  9. Ich benötige für meine Mac Book mit High Sierra die ältere Version CS6 zu neu wieder installieren. Und diese sind einfach nicht mehr zum Download verfügbar. Ich zahle zwar monatlich, kann aber das Programm nicht mehr installieren. Bitte stellt doch einfach auch noch die älteren Versionen zur verfügung.

    1 vote

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  10. it won't let me unlock anything this is making my work pause

    1 vote

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  11. Acrobat is a horrible product for business users in a. I am an admin and the functionality to manage your products and services while deploying them to users is abysmal. I am so sorry I purchased this and will be looking for any alternative. Look... the 1990's called and they want your outdated product strategy back! This is the age of cybersecurity and secure document management. You provide none of that without insane effort to preconfigure and customize installers... umm... we have moved to the cloud-based world. HELLO!!! Ever heard of a cloud integration that is admin managed??? Been in…

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  12. I want to access AdobeSign. I want to send and manage via Adobe Sign site. I have been trying to access the site for over 2 hours and keep getting route back to this stupid acrobat.adobe.com/link/home page and I have never hated adobe so much.

    1 vote

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  13. I was hung up on in chat. See attached. This is frustrating and unprofessional. It only furthers my dislike for your company and your products.

    1 vote

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  14. I am on the free plan because I am simply evaluating the app's features to determine if it will do what our company needs. However, when I am allowed only one try at a feature, like convert to excel, that is not enough for me to evaluate our different types of layouts.

    1 vote

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    Hi Randy,


    Thanks for reaching out. You can start 7 day trial using Upgrade Now option at top banner. It will not charge for initial 7 days and you can cancel the subscription if the product dont suffice your need.


    Regards,

    Acrobat web team

  15. I've been using adobe products since the 1990's, and it seems the interface has gotten less intuitive and it SUCKS! Greatly disappointed with the products I mostly use; ID, AI, and especially Acrobat. The older versions were a lot easier to use and can readily find the actions I need. Its been frustrating.

    1 vote

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  16. Acrobat Documents ONLINE - so if I have 200 PDF scanned and with no names, just dates, so I don't know what they are until I click each one, large previews would come in handy at that point, and then, I click on it to open the PDF, then go, oh I see, no, that's not the one, and I'm somewhere in the middle of 200, say around the 98th PDF, and close the opened PDF it takes me back... TO THE TOP. Now I have to look and scroll down to find my last position. That's bad. BAD.

    1 vote

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  17. okay so there is basically no reason for me to have downloaded creative cloud or even have it to begin with. Because, well its a piecemeal marketing scheme to generate revenue, as I see you want me to buy photoshop and then down load it, sepaerately... Thank you for pushing a an uneccesarry product or add on through a click-bait/ bait and switch method. I will keep my adope acrobat and delete my creative cloud as it serves no function or purpose other than to show me potentially what i could do, for just a few dollars more. Thank you.

    1 vote

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  18. I am so frustrated!!! I have an account and instead of taking me to what I already paid for-all I get are ads to upgrade me. Not easy to go to my account. I don't have time to sort through all your ad's right now.

    STOP IT!

    1 vote

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  19. Fix my account language back to english!

    1 vote

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  20. I don't want to work in the cloud. I want documents to open locally to mt computer. I much prefer the old functionality. This takes way longer to navigate and edit documents. Please give me a choice and don't force me to work in the cloud

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