132 results found
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False and misleading customer service claims
You need to vastly improve the training of your support staff- I went through 5 agents and three hours of my time trying to get a simple question answered- one agent 'Priya' completely misinformed me about HIPAA compliance and a BAA contract associated with upgrading to Adobe Acrobat DC --Me: "Does that plan offer a BAA contract and is it HIPAA compliant?"
Priya
"Yes, as it includes Adobe sign features in it. Once I will change your plan I will connect you to the Adobe sign support and they will help you with the BAA contract."and it then took…
1 vote -
drag screen left and right
There should be a way to zoom in and still be able to drag the screen left or right to view all content. It is cumbersome to zoom out, select the location on the page to zoom back in.
2 votes -
No Cancellation Fee Due
I haven''t been able to use this plan for months , it always said I no longer had a plan when I went to edit a pdf.
Therefore I should NOT be charged a cancellation fee,
1 vote -
Inserting Images via PDF Markup
Sometimes when doing PDF markup, we need to share images. The comment field allows you to paste an image, but try to enter the comment it just disappears and doesn't do anything. Please consider adding the ability to insert images either as PDF markup or in the comment text fields! Thank you!
1 vote -
ideas
i would like the option to add proof watermark
(PROOF panel and Terms information)
lock from download and printingalso a short url DC.adobe.com would be nice
1 vote -
not happy
I've tried the Adobe DC free trial for 7 days, however i was not happy with the product and cancelled the free trial within the fist 5 days. But I get charged £15.17 from my Paypal account. I shouldnt have trusted giving my bank or paypal details to them.
1 vote -
pdf review is slow. is there a way to speed up the download?
why does the documents take so long to download? What can we do to speed up the process?
1 vote -
The cloud application stinks
Put it back the way it was before you went to the cloud. It was a lot easier to use when it's an app on my desktop with all the functions in place. Now you open something online and the way to merge docs, copy and paste, move pages and everything is just a mess. The way you had it was awesome. Why did you change it?
1 vote -
Missing Apostrophes
Apostrophes are missing in the online versions of the pdf - but not in the acrobat app
1 vote -
VERSION CONTROL
need version control
or a way to link proofs and say its another version or option1 vote -
Export to PDF to EXCEL
this is not what I expected, yes it turned the doc to excel spreadsheet, but i thought i would be able to adjust the spreadsheet into approiate columns for my use, EASILY! its very time consuming. Wont be resigning. Just wasted $35
1 vote -
versioning
i would like the option to upload new version and replace this one
1 vote -
need approval buttons
need approve or reject buttons and email notifications!
1 vote -
Resolving doesnt get saved
Comments that have been marked as resolved in Acrobat Pro DC do not get shown or filtered as resolved in the web app.
2 votes -
Adobe Sign Not Loading
Adobe Sign worked for a while but is now perpetually "Loading." I need to access signed documents. I'm an attorney; clients need their paperwork filed with the court. This is a problem that makes me wish I'd kept DocuSign instead.
1 voteHi,
We have made a couple of fixes that should help resolve this issue. Could you please re-try and let us know if there are still problems loading Sign.
Thanks,
Ashu Mittal
Sr. Product Manager -
Loading
It took me almost 1 hour to load your adobe sign
1 vote -
********
Don't make me sign in to use it. Don't ever do it again.
1 vote -
Fraudulent Charge
I have been fraudulently charged for a trial that was canceled. I have disputed this through my credit card but please stop any additional charges.
1 vote -
Updating commented pdf
I would like to be able to update the shared file with a new pdf that contain the changes suggested in the comments. I also would like to retain the comment history of previous pdfs,
1 vote -
Filter of Status
Add filter for status to "for review" section!!
2 votes
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