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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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85 results found

  1. 32 votes

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    3 comments  ·  Reviews  ·  Admin →
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  2. A customer asked for a way to share new versions of a review file. The main needs are to: a) direct all reviewers to the latest version, b) provide a way for everyone in the review to view the previous versions with comments.

    19 votes

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    1 comment  ·  Reviews  ·  Admin →
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  3. I met with a customer who asked to be able to prevent reviewers from adding more comments but allow them to have access to view or download the file. Currently, the only options available to end a review are to Unshare (revoke access) or Delete the review.

    6 votes

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    3 comments  ·  Reviews  ·  Admin →
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  4. I met with a customer who asked for a way, as a reviewer, to set a default color that would apply across all reviews they participate in.

    5 votes

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    0 comments  ·  Reviews  ·  Admin →
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  5. I met with a customer who asked for an easy way to draw shapes like circles, rectangles, and arrows when commenting on a file in a review.

    4 votes

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    1 comment  ·  Reviews  ·  Admin →
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  6. I met with a customer who requested the ability to attach a file or a screenshot to a comment or a spot on the page.

    4 votes

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  7. Is there a way to import comments added to the cloud version, so that I don't have to go from that to the InDesign version? I know this is the case for PDF, but can't see anything for cloud version.

    4 votes

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    1 comment  ·  Reviews  ·  Admin →
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    Gathering Feedback  ·  cfrench responded

    If you download a copy of a PDF file you’ve sent for review, you’ll receive a PDF file with all of the comments. You can then import those comments into InDesign using a new import feature. Here’s a video demonstration – https://youtu.be/89UemkTvOGs

    Let us know if that addresses what you were looking for.

  8. In a DC Web review, I have 4 comments unresolved and 15 comments resolved. However, the Review Filter does not allow me to display all 19 comments. I can only display 4 OR 15, not all.
    There should always be an option in a filter to "clear the filter" and view everything. I don't see that option in the Review filter.

    4 votes

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    1 comment  ·  Reviews  ·  Admin →
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  9. Easily able to compare a previous version to the new version. And make the resolved issues still appear when reviewing.

    Right now for review, the person has to click the on the previous proof link (the one they marked up with their comment) and the link for the new proof that was created and toggle back and forth between windows to make sure the changes they requested were made. Also, if they can't remember what changes they requested, any change that I mark as "resolved" disappears and you have to click the filter icon and click "resolved" to get them…

    3 votes

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    0 comments  ·  Reviews  ·  Admin →
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  10. My files are not sending

    2 votes

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    0 comments  ·  Reviews  ·  Admin →
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    Hi Juan,

    Thank you for using Acrobat Web. Can you please share a little more details about the issue? Also, was there an error or a message on UI that prevented you from completing your task? 

    This would help us debug the issue on our end.


    Regards,

    Acrobat Web Team 

  11. 2 votes

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    0 comments  ·  Reviews  ·  Admin →
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    Hi Cecilia,

    Thanks for your feedback on Acrobat web. Sorry, to hear about your experience with the convert tool. In order to investigate it further, can you please share the original file with us?


  12. Acrobat Pro DC v. 2021.00520058

    Context: PDF review hosted on a Microsoft SharePoint server with Single Sign-On (SSO)

    I am unable to connect to the server, check for new comments, send/publish my comments.

    In View > Tracker > Reviews > Joined, I'm am given "Error: Could not get new comments. Login credentials are expired or invalid; please re-enter your sign-in for access."

    There is no way to do this.

    Sometimes it says "Error: Could not get new comments. Adobe Acrobat cannot access the network. Please verify your computer's network connection and try again."

    There is no problem with my connection.…

    2 votes

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    0 comments  ·  Reviews  ·  Admin →
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  13. Acrobat Pro DC v. 2021.00520058

    Context: PDF review hosted on a Microsoft SharePoint server with Single Sign-On (SSO)

    I am unable to connect to the server, check for new comments, send/publish my comments.

    In View > Tracker > Reviews > Joined, I'm am given "Error: Could not get new comments. Login credentials are expired or invalid; please re-enter your sign-in for access."

    There is no way to do this.

    Sometimes it says "Error: Could not get new comments. Adobe Acrobat cannot access the network. Please verify your computer's network connection and try again."

    There is no problem with my connection.…

    2 votes

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    0 comments  ·  Reviews  ·  Admin →
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  14. Comments that have been marked as resolved in Acrobat Pro DC do not get shown or filtered as resolved in the web app.

    2 votes

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    0 comments  ·  Reviews  ·  Admin →
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  15. Add filter for status to "for review" section!!

    2 votes

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  16. SAD... adobe effort to hold users feet to the fire by requiring them to 'rent' via subscription, software. I purchased a while back Master suite of Adobe applications CS5 and upgraded some to CS5.5. Now, having installed Catalina on my Mac my purchased Adobe applications won't run and in the case of Lightroom 3 gives a message that it will cause damage to my computer, How about you do us a favor and make a 64-bit port for these applications and sell them as upgrades. I want to own my software, not rent it!

    2 votes

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  17. I'm unable to access documents loaded to the cloud 10/10/19. Message says "Something went wrong. Try again later."

    2 votes

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  18. Would be nice to be able to send a message to all participants.

    Note: from the ... menu, I can copy a URL to the review and send out my own email, but it would be nice to be able to do easier from within the review.

    2 votes

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  19. Overprint is not rendered for the documents shared via Document Cloud. It means that the Review module have no use for the PDF's that are used in print production.

    https://documentcloud.adobe.com/link/review?uri=urn%3Aaaid%3Ascds%3AUS%3A49c9963e-d5c0-47f8-bc5a-37e21a489ff6

    2 votes

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  20. At times it's very different to see where the comment to referring. thx

    2 votes

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