197 results found

1. Prepare forms

   this product is not intuitive at all. desk top version is easier and quicker. very unhappy and would not recommend.

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2. i an trying to work on a made pdf send by my friend why cant i edit it

   why cant i edit a pdf file

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3. badly thought through changes to Adobe Acrobat

   the recent changes to Adobe Acrobat app are very unhelpful - editing no longer works as it did - text boxes move around; amended text 'disappears' although it's clearly still there as you can spell checker working. Amending edited text requires closing the PDF down and reopening all the time, or the cursor doesn't go where you need it to - and the editing function 'freezes'. The menu on the left it smaller and less user friendly than before. All in all, the 'upgrade' is shockingly poor and has negatively impacted what was a perfectly great app before the changes. Very poor.

   the recent changes to Adobe Acrobat app are very unhelpful - editing no longer works as it did - text boxes move around; amended text 'disappears' although it's clearly still there as you can spell checker working. Amending edited text requires closing the PDF down and reopening all the time, or the cursor doesn't go where you need it to - and the editing function 'freezes'. The menu on the left it smaller and less user friendly than before. All in all, the 'upgrade' is shockingly poor and has negatively impacted what was a perfectly great app before the changes.… more

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4. Contextual Tip Removal

   How do you stop the contextual tips from coming up every second. It blocks the view. It stops me from editing because it blocks part of the file. I searched for solutions and it seems the entire web is so annoyed some people are removing it through the registry. This problem has been talked about, complained about, and you've lost paying customers over this in the last several years. You can't fix it??!!

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5. OCR and SCAN

   Dear concerned in this adobe i m using the arabic language is not scanned and edited in scan and OCR we are working inside saudia arabia this is must for us please include arabic language in scan and ocr.

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   Under review  ·  AdminIndu . (Admin, Adobe) responded

   Hi Sohail Rana,

   
   

   Thanks for reaching out to us. Feature is not currently supported for Arabic language.  We have made a note of the same and shall try to incorporate it soon.

   
   

   Thanks,

   Indu

6. Cloud membership is a scam

   Your web/cloud membership is such a scam. I cannot access "Tools" to reduce font size in filling out a PDF??? I also did not at any point realize I was signing up for an annual membership. Total scam.

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7. Please fix bug

   Adobe acrobat now(15 August 2023) can not be edited for Thai language.

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   Under review  ·  AdminIndu . (Admin, Adobe) responded

   Hi wachriawit Kaewlomsup,

   Thanks for reaching out to us. Feature is not currently supported for Thai language.  We have made a note of the same and shall try to incorporate it soon.

   Thanks,

   Indu

8. Pro version not even worth a Canadian penny

   This is one of the worst products I can even conceive of. Starting with when you "save" it "compresses" the file and then you can't edit it anymore? Are you freaking kidding me? If the desktop app worked like this you would get ZERO users. As it is, I will never use your online version again. I wouldn't use the so-called "pro" version for 1 penny/year. $20/month is one of the biggest jokes in the industry. I have seen many people share this frustration, and yet you do nothing about it. Don't tell me it has to be like that, becuase the desktop version isn't. I curse you all for wasting my valuable time. Rest assured I will warn everyone about your product.

   This is one of the worst products I can even conceive of. Starting with when you "save" it "compresses" the file and then you can't edit it anymore? Are you freaking kidding me? If the desktop app worked like this you would get ZERO users. As it is, I will never use your online version again. I wouldn't use the so-called "pro" version for 1 penny/year. $20/month is one of the biggest jokes in the industry. I have seen many people share this frustration, and yet you do nothing about it. Don't tell me it has to be like that,… more

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   Need Info  ·  AdminIndu . (Admin, Adobe) responded

   Hi james fisher,

   Thank you for contacting us. Can you please apprise us with the following information to assist you better:

   1) Could you please share the workflow or file on which you faced the issue.

   2) Is it happening for all files or with any specific document only?

   Hoping to hear from you soon.

   Thanks,

   Indu

9. Very Bad, Total bad, Useless

   Total bad, Useless

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   Need Info  ·  AdminIndu . (Admin, Adobe) responded

   Hi Umar Faruq Sajid,

   
   

   Thank you for contacting us. Can you please apprise us with the following information to assist you better:

   1) Could you please share the workflow or file on which you faced the issue.

   2) Is it happening for all files or with any specific document only?

   Hoping to hear from you soon.

   
   

   Thanks,

   Indu

10. Fail

    It does not work on iPad. With a tillable form the typed letters are randomly applied and tab does not work.

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    Under review  ·  AdminIndu . (Admin, Adobe) responded

    Hi Ray Ashby,

    Thanks for reaching out to us. Feature is not currently supported on iPad.  We have made a note of the same and shall try to incorporate it soon.

    Thanks,

    Indu

11. PDF resize not working, not accessible

    The menu in edit mode says 'resize' but there's no resize available only crop. Why is it so difficult to find an editor that will competently resize PDF pages. Your Pro desktop cannot resize some PDF, notably ones sent from the police [various sizes]... very very frustrating. I wonder if Chinese/UK gov software, FOXIT, can do it as proven in v 13 beta? Can North America please try to be a little bit competitive? It doesn't hurt to work hard and take responsibility. You don't even need to be a Republican! Just do it and don't be angry like so many in this country when asked to do something that requires extra effort. Or else - just give up.

    The menu in edit mode says 'resize' but there's no resize available only crop. Why is it so difficult to find an editor that will competently resize PDF pages. Your Pro desktop cannot resize some PDF, notably ones sent from the police [various sizes]... very very frustrating. I wonder if Chinese/UK gov software, FOXIT, can do it as proven in v 13 beta? Can North America please try to be a little bit competitive? It doesn't hurt to work hard and take responsibility. You don't even need to be a Republican! Just do it and don't be angry like so… more

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi David Langer,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow or file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    3) Is it happening every-time you edit the file?

    Hoping to hear from you soon.

    Thanks,

    Indu

12. Won't load to allow editing

    This application is terrible! It worked great for an hour. Now it won't load my pdfs let alone allow me to edit them. I keep getting a message that the process can't be completed, try back later.

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Tara Bartholomay,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow or file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    3) Is it happening every-time you edit the file?

    Hoping to hear from you soon.

    Thanks,

    Indu

13. unable to edit resume on pdf

    unable to edit my resume. Says error 6000

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14. Cropping

    I am trying to crop PDFs and the pages would not load after cropping. Please fix this issue.

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Janet Vas,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow or file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    
    

    Hoping to hear from you soon.

    
    

    Thanks,

    Indu

15. Crop tool not working.

    The crop function for PDFs just shows "loading" and does not ever load so you can actually crop your PDF. I have tried different WiFi networks, etc, to troubleshoot.

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Jennifer Contreras,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow or file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    Hoping to hear from you soon.

    Thanks,

    Indu

16. Nicht erkannter editierbarer Text

    Sobald ein Wort den Buchstaben "â" beinhaltet, wird dieses nicht als editierbarer Text erkannt.

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17. why am I paying for this?

    previous versions were more user friendly.
    difficult and time consuming to edit PDF.

    examples.
    Having to restart edit page over and over when attempting to change font size or color.

    highlight won't always work.

    or Doesn't allow me to edit PDF at all.

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi A K gaetz,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    
    

    Hoping to hear from you soon.

    
    

    Thanks,

    Indu

18. Text not copying and pasting

    You coul make the text boxes actually copy and paste, this is supposed to be a premium, industry leading service. PDF is your bread and butter, and editing text is a nightmare

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Thomas Tickner,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    Hoping to hear from you soon.

    
    

    Thanks,

    Indu

19. .Edit a pdf on the web instead of the app

    'Hi Adobe,
    I would like to edit my pdf from the web instead of downloading the app. Is there a way to edit my pdf on the web by signing into my premium account with out downloading the app?

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Amy Flower,

    
    

    Thanks for your question. Fortunately, we already provide edit PDF functionalities in Acrobat web. Please follow below mentioned steps to use it:

    1. Log on to https://acrobat.adobe.com
    2. Open any PDF that you want to edit.
    3. Click Edit on the topbar

    You can perform text and image editing operation in web itself. Please try it out and share your feedback.

    
    

    Thanks,

    Indu

20. Your product is very disappointing.

    Hi the product is working awful with anything that is not english. Moving and editing lines is simply impossible, you add something and after applying all kinds of right to left tricks (like adding the dot in the beginning of the line to view it at the end) - when I hit save - It does not show on the changed document!! if there's another step needed to show changed on print you should mention this.
    Your product is not better than any of the pdf converter tools that are available online, yours is over priced and given the fact it does not actually work - highly over priced.
    how come you have do much missing fonts? fo you believe this product is worth 800 ILS (over 200$) a year?? when I enrolled to the membership i was convinced that adobe is in the front of using PDFs and that the product should be amazing - also according to the price you asked for.. but so so sadly it does not do anything as promised. This does not come from a non-technological point of view - I'm a software engineer and highly trained in working with many interfaces and internet services. This one has disappointed my greatly.

    If you would like a demonstration of struggles I experienced please reach out - I am sure you could benefit from my comments and improve your product (any improvement should help)

    Hi the product is working awful with anything that is not english. Moving and editing lines is simply impossible, you add something and after applying all kinds of right to left tricks (like adding the dot in the beginning of the line to view it at the end) - when I hit save - It does not show on the changed document!! if there's another step needed to show changed on print you should mention this.
    Your product is not better than any of the pdf converter tools that are available online, yours is over priced and given the fact… more

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    Under review  ·  AdminIndu . (Admin, Adobe) responded

    Hi Dan Iluz,

    
    

    Thank you for contacting us. We are investigating this internally. We will let you know once this is resolved.

    
    

    Thanks,

    Indu