362 results found
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Lack of notification
I have cancelled my subscription because I no longer need this product. If I had received a notification of my renewal I would have cancelled prior to the renewal date.
1 vote -
My child died, so I'd prefer not to have a cancellation fee right now and you seem to need my money. I'll be back just maybe not right now
I want just want to pause my subscription. My child died, and I need to try to cancel my subscriptions without paying an extra $150 cancellation fee. That's *********. I just need to not spent money right now please help.
1 vote -
Voglio annullare il mio abbonamento
Buongiorno
Voglio annullare il rinnovo dell'mio abbonamento
Grazie2 votes -
i’m so sorry I had to disconnect from our conversation concerning your offer. However, I am still not able to do this. I have just retired a
i’m so sorry I had to disconnect from our conversation concerning your offer. However, I am still not able to do this. I have just retired and now going through several medical procedures that is keeping me pretty broke so adobe unless it is free or five dollars a month which I know is ridiculous is not going to help me at this time. I appreciate your willingness to help. Thank you.
, I appreciate your willingness to help. Thank you Connie Brandes1 vote -
Impossible to Sign In
Acrobat Pro on Windows 10 is not working. Internet Explorer 11 support has ended and this keeps causing issues with logging in via the Windows program. The browser window to sign in never launches, making it impossible to use the software. Please fix!
1 vote -
Compress PDFs
It originally said I could compress unlimited pdfs for free the other day and now it's tell me I need to subscribe. Very frustrating...
1 vote -
Cancellation done too dfficult
I want to cancel the order, and it is impossible to do it, as one cannot find the function anywhere in your page. I just changed the billing info, and want to cancel and get the payment back!
1 vote -
It was good when I had a helpful person on the line
Hi there, I just called in to cancel a recurring adobe charge for a terminated employee; I called this #408-536-600. I had to call three different times before I could get someone able to help me. The first two times I called, Rhea was the one who answered and she was extremely careless and unhelpful. I have a recording of my experience and can share if you want. However, I really think it needs to be easier to cancel, rather than calling in and trying to communicate an email address over the phone - that's no longer active and no…
1 vote -
Adobe is a scam artist
Wow, you guys really suck. You say you give a free converter that will convert a jpg to pdf and you let me convert two, then asked me to sign up for an account to continue. You ask the really abusive question of what is my birthday, then as soon as I give you all my information, I still can't convert anymore files unless I pay. Total scam artists don't win customers.
1 vote -
You're not to be trusted, misleading.
Stop being deceptive. Google result wasE"dit PDFs with a free online PDF editor | Adobe Acrobat" Created acct, uploaded file, tried to edit and find out I have to PAY! As far as I'm concerned, you're right up there with all the other scammers on the internet. Now I can't even find out how to delete the document that I can't edit but don't want to leave in your possession since you obviously can't be trusted.
1 vote -
#classicadobe
Why does the link descrption from a search engine say this tool is free ("Edit PDFs with a free online PDF editor | Adobe Acrobat") when it is not?
1 vote -
Can't update email
I was supposed to be able to change my email address after logging in but apparently you don't want me to do so.
1 vote -
Cancel & Refund Subscription
I am not sure why there is a subscription fee charged to my AMEX card. Kindly verify is this a legitimated transaction from Adobe as I do not recall any subscription I have undertaken with Adobe.
Kindly advise and cancel my subscription if any.
3 votesHi Ravindran,
Thanks for reaching out to us. We can see active subscription on the user via which you added the post in User forum. If you would like to discontinue the subscription purchased, please follow below steps -
Check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using…
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Trop d’augmentation
Je trouve qu’une augmentation de 33% en 2023 pour le souscription mensuel est beaucoup trop!
Inacceptable!!1 vote -
Poor PDF
Kinda lied about being a Free Online Tool. The tools are poor - i'll try something else to buy.
1 vote -
subscription error.
My administrator has created and paid for my account and I can not access the account. It is a continual challenge with this account. Unacceptable.
2 votes -
Complaint
Please do not purchase Adobe. Its a dodgy process that just saps time. I initially had an assistant (A person) that helped, suddenly my whole package "expired" its areal scam. No one answers your call for help.
1 vote -
Waardeloos, werkt niet naar behoren
Indien ik een pdf wil openen, wordt deze automatisch geopend op een Adobe Acrobat pagina die de melding geeft : uw proef abonnement is verlopen sluit een abonnement af ! ECHTER : IK BESCHIK OVER EEN ACCOUNT MET BETAALD ABBONEMENT !!! WAAROM WORDT EEN PDF NIET DIRECT IN DE PAGINA VAN MIJN ( BETAALDE) ACCOUNT GEOPEND ??? IK HEB OP DEZE MANIER TOTAAL GEEN GEBRUIKERS GEMAK VAN MIJN ADOBE ACROBAT ATANDAARD ABONNEMENT !
2 votes -
Disappointed
I purchased Adobe acrobat Standard to edit my PDF files. After I downloaded it only to find out that if I want to edit I have to purchase the pro version. Very disappointed. I cancelled my purchase.
1 vote -
Cannot edit a file
When I open
https://acrobat.adobe.com/link/home/?locale=en-US
I see
Welcome to Acrobat, Dario
Your Adobe Acrobat Pro subscription includes all PDF tools and premium e-signing tools.
but if I try to edit a file it tells me that I cannot, that my license does not include EDIT feature!1 vote
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