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Acrobat Web

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Acrobat Web

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5 results found

  1. Can't use the highlinghting feature continuously. There's a need to click over and over again to highlight. It's bothersome to do so.

    1 vote

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    Hello Valentina Fajardo,

    Thank you for the feedback. Our team is currently working on a solution to resolve this issue.

    I will update the thread once this issue is fixed.

    Regards,

    Amit Gupta

  2. It lost comments/notes I made on 138 pages of reading!!!!! Maybe make it so that doesn't happen. I even tried saving the comments, and they are gone. Now I get to spend my birthday weekend reading. Thanks. This is wonderful.

    2 votes

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    Hello Eric Doise,

    Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web.

    Our team will prioritize investigating this issue, and I will ensure to keep you informed of any updates.

    Best regards,

    Amit Gupta.

  3. Bug: when I start typing comments, each letter goes in a different comment. Chrome is up to date
    Version 116.0.5845.140 (Official Build) (arm64)

    1 vote

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    Hi Daniele Grasso,

    Thank you for your feedback. We apologize for the inconvenience you've experienced with Acrobat Web. Our team is actively investigating this issue as a top priority. You can expect the problem to be resolved within the next two weeks. I will provide you with an update once the issue has been fixed.

    Best regards,

    Amit.

  4. This is driving me insane. I keep running into this issue with comments (doesn't happen EVERY time, but it happens in every document without warning -- I end up having to reload it to make it work right again). The glitch happens when I highlight a word and begin typing my comment, and then as I type, the tool switches over to the "strikethrough" tool and begins posting EACH separate character/letter as its own separate comment. I do not do anything special here. I just type as normal, and every letter begins posting as its own comment (screenshot attached --…

    1 vote

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    Hi Jessica Drennon,

    Thank you for your feedback. We apologize for the inconvenience you've experienced with Acrobat Web. Our team has found a fix for this issue and it will be fixed by Friday, 13th Sep 2023.

    I will provide you with an update once the issue has been fixed.

    Best regards,

    Amit Gupta.

  5. Please make the highlights contiguous; currently, each word is individually highlighted, which makes it less readable.

    1 vote

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    Hi Artuur Keukeleire,

    Thanks for your feedback! We haven’t added the feature for making highlights contiguous yet but we love the idea so much that we've begun working on it and we plan to add it by the end of next month. If you have any other questions, just let us know.

    Regards,

    Amit.

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