241 results found
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the worst
terrible apps are annexable can't download cloud options to get access my 19 additional
apps1 vote -
Lost my documents without warning
I had a bunch of documents in Adobe but no account. When ticked the first one to open, view and download it I lost all documents. It is not a good idea for the product to function that way without warning.
1 vote -
problem
I have acrobat on my mac and it keeps saying to update. I have updated and it gives me an error. I cannot sign onto it, nor can I send files
1 vote -
You suck
Well, it could work for one thing. Do NOT charge my credit card. I've spent too mujch time on this **** program. Could have combined 10 files by now. Tired of this new lazy tech support.
1 vote -
Not free as advertised.
Many acrobat functions are advertised as free but are not actually free. For example, adobe advertises that I can split a pdf for free, but then when I sign in I must purchase a subscription if I am to continue to split a page.
1 vote -
paid for it and cannot get adobe pro to open on my comuter
paid for adobe Pro and I cannot get it n my computer. It opens to an older account
1 vote -
Activation
HI
I hav adobe X std version.Today I did not activate it again after my HDD format.
Please guide.
1 vote -
BAD CUSTOMER SERVICE
BAD CUSTOMER SERVICE!!!!! LEFT THE CHAT WITHOUT SOLVING ISSUE
1 vote -
TERRIBLE Customer support- Causedmetocancel
I spoke to at least 10 different customer service reps on Adobe. All were incredibly unknowledgeable. Because of this, you have lost my business and probably 10-fold more because I will absolutely be sharing my terrible experience with you all with all of my business partners. Good luck and goodbye
1 vote -
Throttled on number of e-signatures I can send
Being throttled on the number of e-signature files I can send is frustrating. If you would just tell me what it would cost to increase that limit for just two months, that would be super helpful. I'm sending out about 750 files for e-signatures, only until June. Help!!
1 vote -
Acrobat plan issue
I cannot use PDF to Excel tool. Adobe wants to subscribe. But my plan lets me use the acrobat online services. Could you please solve the issue.
1 vote -
Poor customer experience and extortion
The acrobat product does not really work. There is way too much latency in network for this product to be useful. It takes way too much time. I tried once. Paid for another 6 or so months when not using the product because of lack of usefulness. On top of that I learned Adobe requires a cancellation fee worth around 3 months of subscription. Very poor customer experience, I would actively advise anyone to not use this very poor service, that hits you with cancellation fee. Very poor!
1 vote -
Not worth it if it won't install
It will not install or work with macOS Sonoma 14.3.1.
1 vote -
Merge Accounts functionality
Merge Accounts
1 vote -
Overcharged
I hope this message finds you well. I am writing to address a concerning matter regarding the charges and account management associated with my Adobe Acrobat subscription.
Over the course of my usage of Adobe Acrobat, I have encountered multiple instances of being double-charged, overcharged, and erroneously billed for cancellation fees. As the sole user of the software, it is evident that these discrepancies do not align with the terms of my subscription.
Furthermore, I have been facing persistent challenges with the software's compatibility with QuickBooks, including issues such as the malfunctioning of the thumbnail preview, recurring error 1500 messages,…
1 vote -
Very Bad Experience
Very Bad experience. You are fake claiming as free trail, while you are asking credit card details.
Not Expected this from Adobe.1 vote -
I'm experiencing issues accessing Pro plan features on the web version
I am unable to use the features included in the Pro plan on the web version. Despite refreshing the page multiple times and even re-entering the site, the functionalities remain inaccessible. However, I tried using them in the app, and there were no issues.
1 vote -
Lack of service
I hate Adobe and want to cancel 1 of my plans. It's impossible to get to the email address I want to cancel, you keep showing me the addrress I wanty ot keep. FFS, is it impossible to have someone that is actuaslly a person help me?
1 voteThank you for reaching out to us. We apologize for any inconvenience this may have caused.
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html. There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to: https://helpx.adobe.com/manage-account/kb/billing-faq.html.
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Support is AWFUL
Your Chat feature is awful. The AI is useless and the person who ultimately joined was less helpful and then left the confirmation before there was a resolution.
I've paid for a subscription that isn't working and cannot get any help. Shameful.
2 votes -
Preciso encerrar essa conta
Estou tendo sério problema. Sendo cobrado mensalmente por um produto que comprei só para utilizar por um mês.
Quero encerrar essa conta aqui e não vejo opção para isso. Estrou indevidamente preso aqui sendo cobrado todo mês sem ter como me defender, ou suspender essa cobrança indevida!
Socorro1 vote
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