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Acrobat Web

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619 results found

  1. Thank you Samer,

    I have one comment on the first page, I preferred to be less with words, or
    What I preferred the best is to create a cover page and keep this first page as is.
    Plus, the cover page should be the same from front and back.

    1 vote

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    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
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  2. well, it should work and not give me a "service error, please try again"

    1 vote

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  3. Need help please

    1 vote

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    Hi, 

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. Could you please provide some information on the issues you're facing?

    Thanks,

    Sign in Acrobat Web Team

  4. There needs to be an easy way to disable getting email notifications for every single comment that's made to the PDF. Very annoying.

    1 vote

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  5. when I use "request e-signature" it's very common that the emails don't get delivered to recipients and I'm having them check spam

    1 vote

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    Hello Jasen,

    We are sorry you are experiencing trouble with this feature. Could you provide more information about it? Is this a consistent issue? Do you as a sender received any email? And do you see the agreement in In progress section? This information will be really helpful to solve this issue.

    Thanks,

    Sign in Acrobat Web Team

  6. I'm having trouble with the "Request e-signatures" using Acrobat Pro on the web. A support rep helped me resolve the issue but said I'll need to use my desktop instead. My desktop doesn't allow for the use of a template without overriding the customizations such as the file name. This means I'll be adding custom fields each time I need to send the same document to people, whereas before I could customize a template that I had already set up the fields in. This is inefficient. The web app issue that I had to reach out to suppoirt for is…

    1 vote

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    Hello Rachel,

    We are sorry you are experiencing trouble with this feature. Could you provide more information about it? For example, if it's with a specific file that you are encountering this issue, the steps you do and any screenshot of the issue will be really helpful.

    Thanks, 

    Sign in Acrobat Web Team

  7. When I try to edit my pdf it says always an error occured please correct that fault

    1 vote

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  8. 1 vote

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  9. I can't click on reminders

    1 vote

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    Hi Steven DeWitt,

    We're actively working on the issues that are posted. Could you help us letting us know if the issue still persist? 

    We appreciate you cooperation and patience.

    Thanks,

    Sign in Acrobat Web Team

  10. if you don't fix the errors, slow loading times etc very soon I will be leaving adobe never to return

    1 vote

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  11. no able to edit pdf file with acrobat

    1 vote

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  12. Der eingefügte Text wird nicht übernommen. Für diesen Service habe ich das Produkt gewählt und kann es nicht nutzen. Leider sehr frustrierend gerade

    1 vote

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  13. Product is broken. I fill text field and they are not displayed when I save the pdf or I print file.
    I try to add context TEXT and the letters are invisible

    1 vote

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  14. PDF files will not open for editing using the Acrobat web app. I get a message "preparing file for editing..." which holds (presumably) forever.

    1 vote

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  15. Request e-signatures is not functional on either the desktop app or the web app. Support is non-existent by chat, telephone, or otherwise. AI generated support does not address the issue. Zero satisfaction with Request e-signatures feature and related support.

    2 votes

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    Hello Gregory,

    We are sorry that you are having trouble with this feature. Could you provide more information? For example:

    • Steps where you encounter the issues in Acrobat Web page
    • The file that you are trying to use
    • Any error that might pop up on screen 

    Or any other information that you might deem important will really help us to resolve this issue.

    Thanks,

    Sign in Acrobat Web Team

  16. I cannot redact text and i`m having issues saving my pdf work, needs help asap. Thanks.

    1 vote

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  17. Não gostei da cor da folha amarela e nem da fonte utilizada.
    Gostaria que a página fosse em branco e a fonte fosse mais delicada.
    Sobre as artes, prefiro que a página não tenha nada além das informações escritas.
    obrigado.

    1 vote

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  18. THIS IS IMPOSSIBLE TO USE TO EDIT A SIMPLE DEED FORM. THIS IS NOT INTUITIVE AT ALL. THIS IS JUNK!!

    1 vote

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  19. Was using Acrobat Professional on my computer. This changed yesterday. Now I can't "add text" like before. Acrobat tries to read the doc and changes it to a misread mumbo jumbo. Instead of adding my signature a coworkers comes up. I want to be able to use this without being connected to other employees

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Rosanne,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, could you provide more information about this issue? For example the steps you do and if it happens with a specific file, or anything else you might deem important.

    Thanks,

    Sign in Acrobat Web Team

  20. Assigned fields need to be reassigned every time a template is used

    • Create a template using Acrobat Web
    • Add fields and assign to Signer or Prefill
    • Save template
    • Select Use template
    • Some of the fields assigned for Prefill are no longer assigned
    • Some fields assigned to Signer are no longer assigned
    2 votes

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    Hello Veronica,

    We are sorry you are having trouble with this issue, could you provide more information about it? For example:

    • A video reproducing this issue
    • The steps you do 
    • The file that you use

    And any other information that you deem important will be helpful to us.

    Thanks, 

    Sign in Acrobat Web Team

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