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Acrobat Web

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Acrobat Web

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425 results found

  1. Why is there a 500 page limit for processing?

    I went to www.ilovepdf.com and was able to extract pages from a 570 page PDF. And everything else about the experience was better as well: no login required, faster upload, more intuitive UI, and no annoying page limit.

    1 vote

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    Resolved  ·  1 comment  ·  Organize Pages  ·  Admin →
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  2. I cannot figure out how to put Adobe Acrobat in dark mode. And I greatly prefer working in dark mode.

    1 vote

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    Hi Renee Mellinger, 

    Thank you for contacting us. We are glad to inform that dark mode is already available in Acrobat Web. Please find below steps to enable dark mode. 

    • Go to Profile and open settings
    • On the setting pop up, scroll down to see the Appearance setting. Please check attached screenshot
    • Select the value to Dark and click on Save. 

    Regards,

    Acrobat Web Team. 


  3. Can't open any of my PDFs that I shared on my account :(

    1 vote

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    Hi Babet van.der.made, 

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you. 

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier. 

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  4. Es stürzt ständig ab

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Stefanie Riechers-Märländer,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Thanks,

    Indu

  5. You stopped supporting the upload of files with the extension JPEG. When I renamed the same file to the extension 'jpg' it worked fine. Please fix this. The default extension for iphone photos is JPEG, it's critical you support these so I can photograph documents and turn the photos into a PDF.

    1 vote

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  6. Ik heb nu 10 maanden van mijn jaarabonnement erop zitten en nu kan ik geen jpg naar pdf converteren omdat ik zogenaamd inlog met een proefversie..... Ik heb niets veranderd maar ineens lijkt het erop dat ik geen abonnement meer heb.

    1 vote

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    Hi,

    Thanks for reaching out. It seems that you have a paid subscription now and hence you should be able to convert files again.

    Please let us know if you still face any issues.


    Regards,

    Acrobat web team

  7. Experiência de arrebenta !!
    Muita emoção, top👏👏👏👏👏🥰

    2 votes

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  8. Wow, you guys really suck. You say you give a free converter that will convert a jpg to pdf and you let me convert two, then asked me to sign up for an account to continue. You ask the really abusive question of what is my birthday, then as soon as I give you all my information, I still can't convert anymore files unless I pay. Total scam artists don't win customers.

    1 vote

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    Resolved  ·  0 comments  ·  Subscription  ·  Admin →
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  9. Cant load pdf documents after clicking them in the Recent tab..
    Tried multiple browsers, and macs, wont help.

    2 votes

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    Hi Rotem Tal,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  10. 1 vote

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  11. 1 vote

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    Resolved  ·  1 comment  ·  Other  ·  Admin →
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  12. Haluan peruuttaa kokeilutilaukseni, en vain löydä miten saan sen tehdyksi.

    Pyydän teitä peruuttaamaan kokeilutilauksen ja vahvistamaan tämän peruutuksen.

    Seppo Juurikko

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Hi Seppo,


    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.


    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.


    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.


    For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html


    Thanks,

    Acrobat web team

  13. My administrator has created and paid for my account and I can not access the account. It is a continual challenge with this account. Unacceptable.

    2 votes

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  14. Why i can't do anything with my file?
    what does unable to process request mean, it cause my pc or your site, i need a help

    2 votes

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  15. All documents gone 🥺🤦‍♂️

    1 vote

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    Resolved  ·  1 comment  ·  Documents/Upload  ·  Admin →
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  16. You say we can rotate pdf pages for free then don't allow us to even view the pdf without paying 10 !!!!!!! dollars a month? Adobe is such a horrid company, and it should not list misleading information to try and trick people into signing up for an overpriced buggy software subscription.

    1 vote

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    Resolved  ·  1 comment  ·  Organize Pages  ·  Admin →
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  17. I cannot combine my files using your free tool because i keep getting the popup that i need to subscribe but it's free so i don't understand why i keep getting that pop up and it wont allow me to bypass to use the tool.

    1 vote

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    Resolved  ·  1 comment  ·  Combine files  ·  Admin →
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  18. I have no options to preview pdf documents anymore, also, there is no options menu, just a indefinitely spinning wheel after clicking on 3 dots icon for more document options.

    1 vote

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    Hi Marin Knezevic,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.


    Thanks,

    Harshpreet

  19. PDF are no longer being opened a white screen with the acrobat logo shows up

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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    Hi Jean Tissot, 

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  20. Non riusciamo più a vedere il PDF condiviso:
    _TTStecnico2021-22libroITlowTO DOv.4.pdf

    Ci potete siatemare?
    Grazie

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hi M M,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

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