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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

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  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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Acrobat Web

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365 results found

  1. I love it

    1 vote

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  2. When I try and send docs for signing, I get the following message: Access token provided is invalid or has expired. I have a paid subscription and should be able access this service. I recently downgraded from a Business Package and am wondering if this has anything to do with it (same email address)

    1 vote

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  3. I can’t convert. It says I should contact support

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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    Hi Opajimi.

    Thanks for reaching out to us and apology for the trouble. We are very sorry to tell that Acrobat Web is not supported in your region currently.

    Regards,
    Shweta

  4. I am not using this plan enough to justify this monthly fee.
    I was not able to find how to cancel my plan online.
    I was not able to reach anyone at the phone number listed on this monthly charge.

    PLEASE stop charging my Credit card for this monthly plan.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  5. Olá! Estou usando a ferramenta Ocultar em arquivos PDF. Sabem me dizer se consigo alterar a cor? Por exemplo, ao invés de preto usar um tom de cinza.

    1 vote

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    Resolved  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  6. Very easy to use! Thank you!

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  7. I am getting two "Start free trial" buttons in the topbar. Is this expected?

    1 vote

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    0 comments  ·  Search  ·  Admin →
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    Hi Amit,

    Our team has fixed the problem. You should not be seeing 2 buttons now. Please try and let us know if you still face any issues.

    Thanks,
    Shweta

  8. Recently, Adobe Sign has been lagging and sending a lot of errors.

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  9. I have edited this page like 5 times and it will not save any changes made.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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  10. Your compress options on this tool are backwards - when I compress with "High compression low quality", I get a larger file than when I compress with "low compression high quality" which is backwards.

    1 vote

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    Resolved  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  11. When sending a document for signatures, the system keeps automatically highlighting multiple fields that I don't want highlighted. I need three signatures and dates but the system makes me delete 40 other fields that are automatically marked before I can send it.

    2 votes

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  12. I recently would log into my Adobe Sign account and it would take me directly to the form. Now it takes me to this Adobe tools page I care nothing about and wastes my time while I find the Sign tool.

    1 vote

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  13. I just had a very bad experience with one of your support people - Felicity. She was never rude or impolite but the experience was horrible. Once we screen shared and she had control of my machine, it appeared she was just 'fiddling' and 'guessing' about how to accomplish what I was asking. She also gave no warning when she took over control and didn't allow me to type in the chat. I am a brand new user and have faith that your product will be good for us, but my first help experience was not good. I think Felicity…

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  14. How do i download my signed PDF? After signing with this tool, the download option just downloads the original PDF

    3 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  15. Hallo Ich habe ien Problem mit der Online Version.
    Ich bekomme folgenden Fehler.
    siehe Anhang

    1 vote

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  16. Updated account settings
    Draft is not accessible due to updated account settings. Click OK to compose a new one

    1 vote

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  17. Bonjour,

    Il serait intéressant de pouvoir mettre l'heure à laquelle on souhaite que les rappels pour signature soient envoyés.

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  18. I can only have a signature and initials, some documents require a photo and fingerprint

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  19. I can't add photos to documents that require it

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  20. Hello,
    I am a tax preparer. I use "Request Signatures" to send tax returns to clients for e-signature. I always password protect the document. But I recently learned that the recipient does not need to enter a password to view and e-sign the document. PW is only required to view the completed/ signed document. This is a major security issue for me. How can I password protect the document?
    - Tim Singstock

    1 vote

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