Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Adobe Sign is not Loading

    Adobe sign is not loading. I have meetings tomorrow that require signatures. When will this is resolved?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  2. My templates keep disappearing from document cloud

    My templates keep disappearing from document cloud. Happens about ever 60 days or so.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  3. Reusable templates disappear

    I've made reusable templates twice but neither appear on the templates page that i get to from the left side bar.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  4. Good God!

    Please get Adobe to work CONSISTENTLY. It keeps freezing up on me and I can't get a day's work done in less than three days!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  5. Loading takes FOREVER! C'mon!

    This takes FOREVER to load. Frustrating to say the least.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mark,

    Thank you for your feedback. Are you still facing the issue? If so, would you please try other browsers and see if issue is reproducible and let us know?
    —Robert

  6. combine files

    Cant combine my files and no explanation

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  7. Corrupt format on expory

    When converting this file to word and excel it produces a file in an unusable format. I really need to create a fill in file that can be filled in every day, I need help.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Eula,

    Thank you for your feedback. Can you share a little bit more information about the issue you’re running in to? What file are you trying to convert?

    Thanks,
    Robert

  8. Military Signatures

    When sending a document for signature to a .mil email address, the reciever is able to open the E-mail but unable to access the link. Is there a more military friendly way to ask for signatures?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  9. I can't get it to load

    Can't get it to load where I can sign

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  10. Not working. Refund demanded.

    Megasign is not working. I want a refund on everything since that was the reason I even paid for adobe sign and adobe acrobat reader

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  11. Typing RETURN creates unwanted "/n" characters in message field

    When I type a "Return" into the message field this causes the characters "/n" to appear in the message (Windows 10 PC). Can you please stop that? I would like to have the ability to present a message properly spaced without extra characters (I don't want) appearing.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  12. No function in adobe sign

    Adobe Sign is not working! Online wizard is not able to make a simple PDF to a singable PDF and send it out. Looks good, works not.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  13. Horrible product horrible experience

    HORRIBLE EXPERIENCE, Could not be worse, literally. half an hour to sign in, now it looks like it sent to 1/3 emails, and I have no idea how to actually sign it. I'm so angry and disappointed!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  14. No help

    NEVER loads!!! so frustrating!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  15. ljk

    sign a document

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  16. Adobe sign never works!

    I can never get adobe sign to work... I am considering cancelling this auto renew b/c it works about 10% of the time for me.

    What is going on - is there an issue with my account that is preventing it from loading on the site? Since it is all over the web, and I have tried across multiple browsers (chrome, edge, firefox), I assume that the issue is on your side and potentially related to my account.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  17. Frustrated

    Your software is absolutely NOT user friendly. It is so confusing to navigate, and there are no instructions. I have wasted so much time trying to navigate this, I am beyond frustrated.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  18. Document signed notifications

    It doesn't do me any good to get a notification that says my document was signed unless the notification as some identifying information that tells me which document was signed. Is there a way to turn off these notifications? They aren't useful to me.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback. Yes, there is a way to turn off notifications. If you are still facing this problem please let us know and we will help you to turn it off.
    Also, usually, the email you get shows the agreement name which was signed.

    —Robert

  19. edit text in pdf

    You can show how to edit text in a pdf document, showing changes in red. I can't find this option and am about to cancel my subscription - it shouldn't be this difficult!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  20. Can't access received PDFs

    this is horrible. I receive a document and sign up to look at it, but nothing is coming through.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base