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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

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414 results found

  1. I love Adobe!!

    1 vote

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  2. USELESS - doesn't work then asks you to pay for pro. JOKE OF A COMPANY.

    1 vote

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  3. 1 vote

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    We’ll send you updates on this idea

    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  4. All good

    1 vote

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  5. All good

    1 vote

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  6. I'm unable to pull up a doc within the Request Signatures section - it's saying "auth.services.adobe.com refused to connect" currently. Please help. Thanks.

    4 votes

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  7. So helpful!!

    1 vote

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  8. 1 vote

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  9. This just keep pulling up my PDF Pack Plan, but I hve a Pro plan that I want to access

    1 vote

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  10. cannot convert

    1 vote

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    HI Deepak,


    Thanks for reaching out to us. We are sorry to let you know that currently Acrobat web services are not supported in your region.


    Regards,

    Shweta

  11. YOu can improve this by not being aholes. I've been ******* around in circles on your ******* website. You sent me a reactivate link that doesn't work and CONTACT US is ******* *****. bunch of timewasting ****.

    1 vote

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  12. I am unable to convert files, even though I have an Adobe account. Everytime I tried to convert a file, I got a notification to contact Support.

    2 votes

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  13. Fantastic converter: fast and efficient

    1 vote

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  14. I bought the Adobe sign package for a year & i have not been able to use it ever since.

    I tried adding my sign & tried adding a doc for sign & all i see for hours is a loading sign.

    there is no live chat else any other user friendly & easy way of contacting somebody to fix the issue.

    my money is wasted & i am using alternate methods to sign my documents.

    2 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  15. Your page doesn't work. It doesn't let me edit ANYTHING. It has been days now. 0/10 experience.

    1 vote

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  16. Your product seems to not be working each time I sign into Acrobat DC I get a message there is a network error and cannot communicate to verify my account

    1 vote

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  17. i converted 2 files but i want to convert the third file it keep saying contact customer care for assistance and now i dont know what to do please help ...

    1 vote

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  18. 1 vote

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    Hello Now Balagi, 


    Thanks for reaching out to us.

    Sorry for the inconvenience. Please contact the author/creator of the PDF file for the password.

    Thanks,

    Harshpreet

  19. Using Adobe Acrobat web. Whenever I load a pdf that I had been previously reading, it loads the page that I last left on, then in 5-10 seconds, it changes pages automatically and jumps ahead by a significant number of pages. It behaves almost like there's a page syncing issue that it doesn't realize it has the correct page already loaded from my previous reading session then tries to update the page forward, erroneously.

    1 vote

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    Hi Brigham ,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Harshpreet

  20. There is a problem with uploading file when it is being dragged and dropped into the edit field. I can only upload a file by clicking edit on my recent downloads that are found towards the bottom of the page.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hello Traci Goodwin, 


    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.


    Regards,

    Harshpreet

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