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Acrobat Web

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Acrobat Web

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396 results found

  1. Using Adobe Acrobat web. Whenever I load a pdf that I had been previously reading, it loads the page that I last left on, then in 5-10 seconds, it changes pages automatically and jumps ahead by a significant number of pages. It behaves almost like there's a page syncing issue that it doesn't realize it has the correct page already loaded from my previous reading session then tries to update the page forward, erroneously.

    1 vote

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    Hi Brigham ,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Harshpreet

  2. There is a problem with uploading file when it is being dragged and dropped into the edit field. I can only upload a file by clicking edit on my recent downloads that are found towards the bottom of the page.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hello Traci Goodwin, 


    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.


    Regards,

    Harshpreet

  3. I know that in some of your apps there is the capability to prioritize the most frequently used fonts. This would be very helpful in Acrobat as well. I am not a heavy user and only occasionally modify PDF files. But when I do, it would be nice to either not look at dozens of fonts, some in languages I don't speak, by being able to hide them, or at least be able to have the fonts I use most listed first.

    1 vote

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  4. I would like the ability to change the default page view settings when opening a pdf in Adobe Acrobat Online, which I understand is the same product as Adobe Document Cloud.

    The home page of the online app that I am referring to is: https://acrobat.adobe.com/link/home/?x_api_client_id=edge_extension_viewer

    I want to change to Fit One Full Page (or Single Page View + Zoom to page level)
    I have a DC Pro for Teams licence.

    1 vote

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    Hi David,

    Thank you for your feedback. We appreciate your taking out the time to make us better.

    This feature is not yet available on DC Web. We have made a note of the same and shall try to incorporate it soon.


    Regards,

    Harshpreet

  5. Not getting to convert word to PDF. msg came up to contact support

    3 votes

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    0 comments  ·  Create PDF  ·  Admin →
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    Hi Sindy,

    Thanks for reaching out to us. We are sorry to let you know that acrobat web is currently not supported in your region.

    Regards,
    Shweta

  6. Wieso kann man ihre Produkte nirgendwo löschen? Die man nicht braucht ? Ich habe versucht anzurufen aber Sie sprechen 🗣 nur englisch
    MarionGatz

    1 vote

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    Resolved  ·  1 comment  ·  Other  ·  Admin →
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  7. Hi, how come I can't anymore convert a 120Mo PPT file into pdf ? It used to worked those lat months.
    Thanks
    C

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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    Hi Celine,

    Thanks for reaching out to us. We do allow conversion of PPT to PDF with file size upto 100 MB. Acrobat Web dont allow to convert for more than 100 MB file.
    In future, if we will increase this limit, we will let you know.

    Regards,
    Shweta

  8. I get an error message to contact customer service when I try to convert PDF to word

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Dennis,

    Thanks for reaching out to us. Acrobat web is currently not supported in your region and hence you are seeing the issue.

    Regards,
    Shweta

  9. 1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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    Hi Khem,

    Thanks for reaching out to us. We are very sorry to let you know that Acrobat web is currently not supported in your region.

    Regards,
    Shweta

  10. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. I WILL RATE YOU WITH BAD RATE!!!!

    PLEASE, SOLVE MY PROBLEM ITS URGENT.
    ,, Unable to process request
    Please contact customer support for help. "
    I CAN'T CONVERT MY DOCUMENTS FROM PDF TO WordDocument

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Thanks for using Acrobat Web and apology for any inconvenience caused. You are seeing this error since acrobat web is currently not available in your region.

    Regards,
    Shweta

  12. I love it

    1 vote

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  13. When I try and send docs for signing, I get the following message: Access token provided is invalid or has expired. I have a paid subscription and should be able access this service. I recently downgraded from a Business Package and am wondering if this has anything to do with it (same email address)

    1 vote

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  14. I can’t convert. It says I should contact support

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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    Hi Opajimi.

    Thanks for reaching out to us and apology for the trouble. We are very sorry to tell that Acrobat Web is not supported in your region currently.

    Regards,
    Shweta

  15. I am not using this plan enough to justify this monthly fee.
    I was not able to find how to cancel my plan online.
    I was not able to reach anyone at the phone number listed on this monthly charge.

    PLEASE stop charging my Credit card for this monthly plan.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  16. Olá! Estou usando a ferramenta Ocultar em arquivos PDF. Sabem me dizer se consigo alterar a cor? Por exemplo, ao invés de preto usar um tom de cinza.

    1 vote

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    Resolved  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  17. Very easy to use! Thank you!

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  18. I am getting two "Start free trial" buttons in the topbar. Is this expected?

    1 vote

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    0 comments  ·  Search  ·  Admin →
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    Hi Amit,

    Our team has fixed the problem. You should not be seeing 2 buttons now. Please try and let us know if you still face any issues.

    Thanks,
    Shweta

  19. Recently, Adobe Sign has been lagging and sending a lot of errors.

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  20. I have edited this page like 5 times and it will not save any changes made.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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