430 results found
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Problem to convert in pdf
Hi, how come I can't anymore convert a 120Mo PPT file into pdf ? It used to worked those lat months.
Thanks
C1 voteHi Celine,
Thanks for reaching out to us. We do allow conversion of PPT to PDF with file size upto 100 MB. Acrobat Web dont allow to convert for more than 100 MB file.
In future, if we will increase this limit, we will let you know.Regards,
Shweta -
1 vote
Hi Khem,
Thanks for reaching out to us. We are very sorry to let you know that Acrobat web is currently not supported in your region.
Regards,
Shweta -
1 vote
Thanks Florent for your feedback. We are glad that you liked Acrobat web experience. Hope you continue to use the app.
Regards,
Shweta -
Cant convert PDF to docx
I WILL RATE YOU WITH BAD RATE!!!!
PLEASE, SOLVE MY PROBLEM ITS URGENT.
,, Unable to process request
Please contact customer support for help. "
I CAN'T CONVERT MY DOCUMENTS FROM PDF TO WordDocument1 voteThanks for using Acrobat Web and apology for any inconvenience caused. You are seeing this error since acrobat web is currently not available in your region.
Regards,
Shweta -
Good
I love it
1 voteThanks Chabalala. We are glad that you like Acrobat Web experience.
Regards,
Shweta -
Access token provided is invalid or has expired
When I try and send docs for signing, I get the following message: Access token provided is invalid or has expired. I have a paid subscription and should be able access this service. I recently downgraded from a Business Package and am wondering if this has anything to do with it (same email address)
1 vote -
I can’t convert to pdf
I can’t convert. It says I should contact support
1 voteHi Opajimi.
Thanks for reaching out to us and apology for the trouble. We are very sorry to tell that Acrobat Web is not supported in your region currently.
Regards,
Shweta -
Cancel plan not found on website and no one answers the telephone
I am not using this plan enough to justify this monthly fee.
I was not able to find how to cancel my plan online.
I was not able to reach anyone at the phone number listed on this monthly charge.
PLEASE stop charging my Credit card for this monthly plan.1 voteHi Donna,
Glad to hear that you are able to get the resolution here.
Thanks,
Shweta -
Alterar cor de parte do documento ocultado
Olá! Estou usando a ferramenta Ocultar em arquivos PDF. Sabem me dizer se consigo alterar a cor? Por exemplo, ao invés de preto usar um tom de cinza.
1 vote -
Easy to use
Very easy to use! Thank you!
1 voteThanks Cindy for using document cloud and we are glad that you like it.
Regards,
Shweta -
Getting two same buttons in topbar while searching
I am getting two "Start free trial" buttons in the topbar. Is this expected?
1 voteHi Amit,
Our team has fixed the problem. You should not be seeing 2 buttons now. Please try and let us know if you still face any issues.
Thanks,
Shweta -
IT issue
Recently, Adobe Sign has been lagging and sending a lot of errors.
2 votes -
Fill & Sign does not save changes
I have edited this page like 5 times and it will not save any changes made.
1 voteSean confirmed that the issue is no longer seen after deleting and re-uploading the document.
Adobe Sign Team
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I think it's a small bug?
Your compress options on this tool are backwards - when I compress with "High compression low quality", I get a larger file than when I compress with "low compression high quality" which is backwards.
1 vote -
Terrible system
When sending a document for signatures, the system keeps automatically highlighting multiple fields that I don't want highlighted. I need three signatures and dates but the system makes me delete 40 other fields that are automatically marked before I can send it.
2 votes -
New Tools Home Page Is Garbage
I recently would log into my Adobe Sign account and it would take me directly to the form. Now it takes me to this Adobe tools page I care nothing about and wastes my time while I find the Sign tool.
1 vote -
Bad help experience
I just had a very bad experience with one of your support people - Felicity. She was never rude or impolite but the experience was horrible. Once we screen shared and she had control of my machine, it appeared she was just 'fiddling' and 'guessing' about how to accomplish what I was asking. She also gave no warning when she took over control and didn't allow me to type in the chat. I am a brand new user and have faith that your product will be good for us, but my first help experience was not good. I think Felicity…
1 vote -
Can't download signed PDF
How do i download my signed PDF? After signing with this tool, the download option just downloads the original PDF
3 votes -
Error
Hallo Ich habe ien Problem mit der Online Version.
Ich bekomme folgenden Fehler.
siehe Anhang1 vote -
error message
Updated account settings
Draft is not accessible due to updated account settings. Click OK to compose a new one1 vote
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