27 results found
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Files won't merge
I can't seem to merge files, please help
1 vote -
Compress, combine etc features are not available
I am not able to combine pdf files and compress feature also not available. What is the use of providing acrobat services when these features are not provided. Planning to end the subscription
1 vote -
Features no available
Why your all tools are available only in Chrom but not in Adobe DC desktop.
This is a disaster you made!1 vote -
Combine files and chat help not working
Hello - I'm having issues accessing the 'combine files' service included in my plan. This service has been working fine, until today. I tried solving this issue with the chat, but the service there was very poor and did not solve the issue. See attached chat log. I'm paying for this service, and expect to be able to access it. I have a deadline that I'm now late on due to this failure on Adobe's part to deliver on the services that I'm paying for.
1 vote -
Wors than Apple free Preview
the web services was horrible. I was not able combine multiple PDF together and there was no button to report bug. On contrast MacBook default Preview combined them successfully. Your paid service is worse than some free products. Why should I keep subscription?
1 vote -
Combine files
Jeg har et aktivt Acrobat Pro abonnement, men får allikevel opp at jeg må oppgradere for å slå sammen filer.
Dette kan da ikke være riktig?1 voteHi Gunnar,
Thanks for reaching out and apology fir any inconvenience caused. Can you share a screenshot of what screen you are getting to upgrade while doing combine?
Regards,
Acrobat web team
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combine
combine files
1 vote -
crashes frequently
adobe frequently crashes since the new system. Very frustrating and doesn't always combine files like it says it should say it does not support that feature when I full access.
1 vote -
horrible product... would select multiple categories if that were an option
My product experience could be improved by having any of the programs I am needing to use work consistently. 75% of the time, nothing works... I get a blank screen when I use a product. This morning, I attempted to combine 12 single PDF files into one... BLANK SCREEN. Yesterday, I tried to convert a PDF file into a Word document... BLANK SCREEN.
3 votes -
Feature request attaching files
Tell me the reason why I'm not able to attach files to my PDF instead of just greying out the button. Give me the reason why! This software is frustrating.
1 voteHi Mike,
Thanks for reaching out to us and apology for any inconvenience caused. Can you please a screenshot with us to understand the issue?
Regards,
Acrobat web team
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angry
actually just working - I am trying to save a document for a client and it just keeps saying an error has occurred - I have tried several different ways- your software needs to be more reliable considering how much I am paying. I will need to use something else instead because this just can't do the most simple tasks like combining a document.
4 votes -
Cancel
I would like to cancel this please
1 voteHi,
Thanks for reaching out and apology in case if any trouble caused. Please let us know what issue you are facing while using the app.
Regards,
Acrobat web team
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1 vote
Hi Ahmed,
Thanks for reaching out to us. Are you facing any issues while trying the tools? Please let us know uf we can help in anyway.
Regards,
Shweta
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not clear
Compressed file not clear
1 voteHi Zajil,
Thanks for reaching out and apology for the inconvenience. In order to investigate further, could you please share the file with us if possible.
Regards,
Shweta
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downloading combined files to desktop is difficult
You have changed this program so that I can no longer easily combine pdf files and then rename and save the combined file to my desktop. It is very disappointing to sometimes see the download icon and then it disappears. this used to be a good product. Now it wastes way too much time.
1 voteHi Bobbi,
Thanks for reaching out to us and apology for the trouble. If you want to rename the file, you can do that by clicking on pencil icon appears at the top bar with file name text box. Please refer to attached screen.
For downloading file to desktop, after your files will be combined and you can download it from download icon appears at top right corner. Snreen attached.
Let me know if you still face issues in using combine.
Thanks,
Acrobat Web team
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Failure to combine files
Lately when I try to combine files into one, the PDF fails to combine. What causes this and can you fix it? If not, I may have to find another application to use.
1 voteHi Shaynon,
Thanks for reaching out and apology for any inconvenience caused. Are you still facing the issue? Can you please share the screenshot for the error you are facing?
Regards,
Shweta
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Not working
Cannot combine files always crashes after a few pages, doesn't matter the type of file, name, location etc - googled the issue seems this dates back a few years - pretty dissappointing have to pay for another software to work with PDF's
1 voteHi Lori,
Thanks for reaching out to us and apology for the trouble. In order to help you, could you please provide more information on the issue that you are facing? What kind of files you uploaded, any error you are seeing?
Regards.,
Shweta -
download problem
merge file download problems
very slow
westing time2 votesHi Samir,
Thanks for using Acrobat Web and providing feedback. Could you please let us know if the merged file tat you are trying to download is of what size?
Regards,
Shweta -
Combine files doesn't work
Why can't i combine files? I can add them but the combine button never enables?
1 voteHi Sean,
Thanks for reaching out and apology for the trouble. After seeing your screenshot, we have observed that you have entered the name in the Enter new file name text box and hence you are seeing Combine button is disabled. Once you enter the name, you will be able to combine files.
Please let us know if you still face any issues.Regards,
Shweta -
error when combining files
I keep getting errors for my online program where I combine It gives me unsupported files and wont combine. I paid for this program to assist me. Now What
2 votesHi Anne,
Thanks for reaching out and sorry for trouble. In order to help you better, could you please attach screen for error that you are facing?
Regards,
Shweta
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