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Acrobat Web

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27 results found

  1. I can't seem to merge files, please help

    1 vote

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  2. I am not able to combine pdf files and compress feature also not available. What is the use of providing acrobat services when these features are not provided. Planning to end the subscription

    1 vote

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  3. Why your all tools are available only in Chrom but not in Adobe DC desktop.
    This is a disaster you made!

    1 vote

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  4. Hello - I'm having issues accessing the 'combine files' service included in my plan. This service has been working fine, until today. I tried solving this issue with the chat, but the service there was very poor and did not solve the issue. See attached chat log. I'm paying for this service, and expect to be able to access it. I have a deadline that I'm now late on due to this failure on Adobe's part to deliver on the services that I'm paying for.

    1 vote

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  5. the web services was horrible. I was not able combine multiple PDF together and there was no button to report bug. On contrast MacBook default Preview combined them successfully. Your paid service is worse than some free products. Why should I keep subscription?

    1 vote

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  6. Jeg har et aktivt Acrobat Pro abonnement, men får allikevel opp at jeg må oppgradere for å slå sammen filer.
    Dette kan da ikke være riktig?

    1 vote

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    Hi Gunnar,


    Thanks for reaching out and apology fir any inconvenience caused. Can you share a screenshot of what screen you are getting to upgrade while doing combine?


    Regards,

    Acrobat web team

  7. combine files

    1 vote

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    Need Info  ·  0 comments  ·  Combine files  ·  Admin →
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  8. adobe frequently crashes since the new system. Very frustrating and doesn't always combine files like it says it should say it does not support that feature when I full access.

    1 vote

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  9. My product experience could be improved by having any of the programs I am needing to use work consistently. 75% of the time, nothing works... I get a blank screen when I use a product. This morning, I attempted to combine 12 single PDF files into one... BLANK SCREEN. Yesterday, I tried to convert a PDF file into a Word document... BLANK SCREEN.

    3 votes

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  10. Tell me the reason why I'm not able to attach files to my PDF instead of just greying out the button. Give me the reason why! This software is frustrating.

    1 vote

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    Hi Mike,


    Thanks for reaching out to us and apology for any inconvenience caused. Can you please a screenshot with us to understand the issue?


    Regards,

    Acrobat web team

  11. actually just working - I am trying to save a document for a client and it just keeps saying an error has occurred - I have tried several different ways- your software needs to be more reliable considering how much I am paying. I will need to use something else instead because this just can't do the most simple tasks like combining a document.

    4 votes

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  12. I would like to cancel this please

    1 vote

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    Hi,


    Thanks for reaching out and apology in case if any trouble caused. Please let us know what issue you are facing while using the app.


    Regards,

    Acrobat web team

  13. 1 vote

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    Hi Ahmed,


    Thanks for reaching out to us. Are you facing any issues while trying the tools? Please let us know uf we can help in anyway.


    Regards,

    Shweta

  14. Compressed file not clear

    1 vote

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    Hi Zajil,


    Thanks for reaching out and apology for the inconvenience. In order to investigate further, could you please share the file with us if possible.


    Regards,

    Shweta

  15. You have changed this program so that I can no longer easily combine pdf files and then rename and save the combined file to my desktop. It is very disappointing to sometimes see the download icon and then it disappears. this used to be a good product. Now it wastes way too much time.

    1 vote

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    Hi Bobbi,


    Thanks for reaching out to us and apology for the trouble. If you want to rename the file, you can do that by clicking on pencil icon appears at the top bar with file name text box. Please refer to attached screen.

    For downloading file to desktop, after your files will be combined and you can download it from download icon appears at top right corner. Snreen attached.


    Let me know if you still face issues in using combine.


    Thanks,

    Acrobat Web team

  16. Lately when I try to combine files into one, the PDF fails to combine. What causes this and can you fix it? If not, I may have to find another application to use.

    1 vote

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    Hi Shaynon,


    Thanks for reaching out and apology for any inconvenience caused. Are you still facing the issue? Can you please share the screenshot for the error you are facing?


    Regards,

    Shweta

  17. Cannot combine files always crashes after a few pages, doesn't matter the type of file, name, location etc - googled the issue seems this dates back a few years - pretty dissappointing have to pay for another software to work with PDF's

    1 vote

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    Hi Lori,

    Thanks for reaching out to us and apology for the trouble. In order to help you, could you please provide more information on the issue that you are facing? What kind of files you uploaded, any error you are seeing?

    Regards.,
    Shweta

  18. merge file download problems
    very slow
    westing time

    2 votes

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    Hi Samir,

    Thanks for using Acrobat Web and providing feedback. Could you please let us know if the merged file tat you are trying to download is of what size?

    Regards,
    Shweta

  19. Why can't i combine files? I can add them but the combine button never enables?

    1 vote

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    Hi Sean,
    Thanks for reaching out and apology for the trouble. After seeing your screenshot, we have observed that you have entered the name in the Enter new file name text box and hence you are seeing Combine button is disabled. Once you enter the name, you will be able to combine files.
    Please let us know if you still face any issues.

    Regards,
    Shweta

  20. I keep getting errors for my online program where I combine It gives me unsupported files and wont combine. I paid for this program to assist me. Now What

    2 votes

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    Hi Anne,

    Thanks for reaching out and sorry for trouble. In order to help you better, could you please attach screen for error that you are facing?

    Regards,
    Shweta

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