Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Edit/Add Comment Feature - Issue with it

    Hello, the line that is used to strike/cross wording in PDFs is very light. I am running into issues where a third party does not notice my striking of words, which is troublesome. Can you please darken and thicken the line??

    1 vote

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  2. 1 vote

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  3. mauvais service

    Difficile à rejoindre une personne dans qui s'exprime en français et encore plus difficile de procéder à la fermeture d'un compte.

    1 vote

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  4. Slow upload - unsatiisfactory

    Why does you system fail to upload on certain mornings and fail to convert successfully. It is very frustrating as it is this morning and I have superfast broadband.

    1 vote

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    Hi Trevor,


    Thanks for reaching out to us and sorry fir the trouble. Are you still facing the issue? Is it happening fir all files or certain files? What is the size of the file you try to upload?


    Regards,

    Shweta

  5. Downloads double up comments

    Your product downloads double ups and will not open a file from the cloud if it has more than 1000 comments. The file online says it has 864 marks ups but when I download it, it has 1459. I can't work out what is double and what is now. It wastes time.

    1 vote

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  6. Thanks

    Jjkjghuuj

    1 vote

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  7. i'm just saying thanks

    i just want to say thanks, this really helped me convert my due project to word, i can't afford the pricing of the app but the feature which allowed me to use the app without payment really helped

    1 vote

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  8. sucks

    This version really sucks-- where is all the tool like typewriter

    1 vote

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  9. Annullamento spontaneo

    Vorrei poter parlare con qualcuno. Il 5 aprile avete preso (due volte tra l'altro) la quota mensile dell'abbonamento, dopo i 7 giorni di prova. Oggi in data 14 mi dite che é in scadenza, ma siete di fuori? Grazie e saluti RESTO IN ATTESA

    1 vote

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  10. comments interface

    hard to tell what is highlighted in the comments and not. Is blue a highlight or is a white a highlight? Seems unintuitive. Same with the filters section. The gray and the white – I can't remember which means it's selected. Please take a look at how Google handles commenting on docs and do something similar. They seem to have it figured out as I never find myself having to think about it there.

    1 vote

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  11. Very Upset

    I needed to download a document sent to me in Adobe. I was forced to download the program onto my computer and now this is pervading everything I do. And you want to charge me for it by Friday. It's disgraceful that companies do this to try to get people to buy their products. I hate this program - it's a mess and will get it off my computer. But the time taken with all this is very annoying

    1 vote

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  12. Editing comments that included mentions

    I'm not able to view/edit a mention to make sure that I added the correct recipient. Also, when mentions are in the comment, the edit experience isn't very friendly with content pushed to the side

    1 vote

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  13. FIX YOUR BROKEN PROGRAM Take 4 minutes to print a PDF with adobe. WTF

    Get your head out of your . Your program works for *

    1 vote

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  14. أخطاء فقط. إذا لم يكن إرسالك ميزة منتج أو اقتراحا أو سؤالا عن المنتج، فقد تتم إزالته. فقط تحميل المحتوى الذي لديك إذن لاستخدام والامتناع عن

    أخطاء فقط. إذا لم يكن إرسالك ميزة منتج أو اقتراحا أو سؤالا عن المنتج، فقد تتم إزالته. فقط تحميل المحتوى الذي لديك إذن لاستخدام والامتناع عن نشر المعلومات الشخصية (عنوان المنزل، رقم الهاتف، عنوان البريد الإلكتروني، الرقم التسلسلي، أو معلومات بطا

    1 vote

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  15. Slow upload - unsatiisfactory

    In recent times I find the uploading of documents and conversion extremely slow - very often not completing. Very unsatisfactory. I have High Speed Broadband (400+mbps + ethernet cable)so this should not be happening.

    1 vote

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  16. Missing comments

    When I download commented PDF files, some comments that are visible in the online version are missing from the downloaded file!

    2 votes

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  17. It isn’t working

    I can’t access it

    2 votes

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    Hello Robert,


    Thank you for contacting us. To assist you better, can you please apprise us with the following information to assist you better:


    1) What are the steps that you are trying to follow ? 

    2) Share the screenshot or description of what exact access issue you're facing.

    3)  Is it happening for all files or with any specific document only?

    Thanks,

    Harshpreet

  18. Comments randomly deleted

    Absolutely worthless. Deleting one comment deleted all the comments in my document. Before telling me to git gud, this behavior is reproducible and consistently doing the same each time I delete a single comment. So you git gud.

    When I use the Android application, sharing a file with comments using a sharing link again deletes all comments locally stored in the Android device. Congratulations on a fine piece of un-productivity software.

    1 vote

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  19. Awful Marketing

    Will never have a subscription to any software. This is not feasible for persons who do not have a business. The most selfish greedy idea ever to be marketed. Make software that people can purchase at a reasonable price.
    You pay $10-15 a month for this, for that, and all the others. Stupid Stupid Stupid!!

    1 vote

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  20. Adding ability to leave voice notes

    As I teach design courses where students submit PDFs of their work, I would love to have the option to leave a voice "note" directly in their file.

    I do love the ability to "mark-up" their work with the embedded tools, however!

    1 vote

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