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Acrobat Web

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Acrobat Web

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67 results found

  1. Move the continue button for terms of use to the top of the web form documents from the bottom. My customers struggle to scroll and find it.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello,

    We are sorry you are experiencing trouble with the new experience. We’re continuously working to improve the experience and really appreciate you sharing your thoughts.

    Thanks,

    Sign in Acrobat Web Team

  2. Stop changing this app. It worked perfectly fine the way it was. This is exactly the same, just in a different order. It took me twice as long to route a document because I had to go slowly to make sure I didn't miss a step. The form fields are off to the side and I can't drag it to make it larger. It took me 4 tries to type a personal message because the text box was hidden.

    0 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Ms. Becky,

    We are sorry you are experiencing trouble with the new experience. We’re continuously working to improve the experience and really appreciate you sharing your thoughts.

    Thanks,

    Sign in Acrobat Web Team

  3. This system update is a very bad change. It doesn't work as well as the previous version.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello,


    We are sorry you are experiencing trouble with the new experience. We’re continuously working to improve the experience and really appreciate you sharing your thoughts.


    Thanks,

    Sign in Acrobat Web Team

  4. This "new" version of getting signature still sucks which is why nobody wanted to use it. How do we switch back?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello,

    We are sorry you are experiencing trouble with the new experience. We’re continuously working to improve the experience and really appreciate you sharing your thoughts.

    Thanks,

    Sign in Acrobat Web Team

  5. 電子サイン依頼機能の使用を試みているが、5/19午後から「ファイルの結合」を行おうとするとエラーが起き先に進むことができない。端末自体を再起動やシャットダウンしても改善しない。

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello,

    We’re sorry you’re experiencing this issue and appreciate you bringing it to our attention. Our team is currently triaging this issue.


    Thanks feedback,


    Sign in Acrobat Web Team

  6. De vorige versies terugzetten. Ik had steeds een offline mogelijkheid om de acties te doen die ik nodig heb. Via omwegen - die ik daarvoor niet moest te doen - kan ik pas aan mijn werk beginnen. Als ik een andere software vind die gebruiksvriendelijker is, zet ik dit abonnement stop! De updates zijn een ergernis geworden...

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Mary-Roos,


    We are sorry you are experiencing trouble with the new experience. We’re continuously working to improve the experience and really appreciate you sharing your thoughts.


    Thanks,

    Sign in Acrobat Web Team

  7. There is a glitch in Adobe sign. Approvers are able to hit start and it activates the click to approve button without initialing the document.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Alex Ramirez,

    Thanks for asking and give as the opportunity to help you. The Approver would be able to "Approve" the document when all the required fields are filled, if there's no required field, the user can click to approve without filling any field. To make a field required, after adding the field to the document, there's two ways to find the "required" checkbox, one is by double clicking on the desired field, on left hand panel the option would be available. The other way is by using left click over the field, this would display a context menu, which has the option.

    If you have any other doubt, we will be happy to resolve it. 

    Thanks,

    Sign in Acrobat Web Team

  8. Spara signerarens namn som är kopplad till en epostadress så att man som admin inte behöver skriva in namnet varje gång personen ska läggas till för signering.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Börje,

    The current behavior should allow the user to save the name of the recipients in the address book. Please let us know if you have more feedback.

    Thanks,

    Sign in Acrobat Web Team

  9. I have signed up to a 4 licences corporate plan, the e-sign isn't available, which has caused loads of extra work, I have been talking to a virtual assistant for OVER 3 HOURS and the problem isn't resolved yet
    it is unbelievable that it takes so long to solve something that suppose to be included in the license. Aren't the virtual assistants trained or is a learning on the job kind of training?

    1 vote

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  10. The new website and format are extremely hard to use. The previous version walked the user through the process of fill and sign with next and complete buttons. This version does not and to be honest is difficult to navigate. I would like to see the site reverted back to the way it was. The red and black color scheme is nice.

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  11. 1 vote

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  12. Your product seems to not be working each time I sign into Acrobat DC I get a message there is a network error and cannot communicate to verify my account

    1 vote

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  13. I bought the Adobe sign package for a year & i have not been able to use it ever since.

    I tried adding my sign & tried adding a doc for sign & all i see for hours is a loading sign.

    there is no live chat else any other user friendly & easy way of contacting somebody to fix the issue.

    my money is wasted & i am using alternate methods to sign my documents.

    2 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  14. I have edited this page like 5 times and it will not save any changes made.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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  15. Recently, Adobe Sign has been lagging and sending a lot of errors.

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  16. I just had a very bad experience with one of your support people - Felicity. She was never rude or impolite but the experience was horrible. Once we screen shared and she had control of my machine, it appeared she was just 'fiddling' and 'guessing' about how to accomplish what I was asking. She also gave no warning when she took over control and didn't allow me to type in the chat. I am a brand new user and have faith that your product will be good for us, but my first help experience was not good. I think Felicity…

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  17. Bonjour,

    Il serait intéressant de pouvoir mettre l'heure à laquelle on souhaite que les rappels pour signature soient envoyés.

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  18. I can only have a signature and initials, some documents require a photo and fingerprint

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  19. I can't add photos to documents that require it

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  20. hi,
    i just sent a sig request from this account but strangely the tracking email is showing as from Atlantic container line

    see screenshot

    what is this about ??

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi Colm,

    Sorry that you encountered this issue. It was temporary and was resolved the next day (January 28)

    Thanks,
    Adobe Sign Team

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