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Acrobat Web

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Acrobat Web

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201 results found

  1. What is wrong with this platform - all it does is give error messages 2024-03-12

    1 vote

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    Hi Alma,

    Thank for reaching out and apology for the trouble. Our team has fixed the issue and app should work fine. Please let us know if you still face any issues.

    Regards,

    Acrobat web team

  2. Hi - I've noticed that the "Backspace" key nor the "Delete" key are affective when attempting to edit the message box prior to sending a document for signature. Makes this theing a type-writer, effectively... Please look into this!

    1 vote

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    Hi Drew Williams,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Acrobat Web Team

  3. I sometimes have problems selecting multiple templates.

    It gives me a message: Unable to process files. Pleas try again.

    1 vote

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    Hello Julio,

    We are happy to inform you that this issue has been fix and you should not be seeing this error anymore. Please let us know if you face any issue again.

    Thanks,

    Sign in Acrobat Web

  4. Your new signing system isnt very good - it doesnt remember email addresses from history like it used to, and now signing takes longer as you can't just drag and drop signatures and dates - you need to select signature and then type of signature - wasting clicks

    1 vote

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    Hello Simon,

    We like to inform you that we have improved this experience by enabling drag and drop for fields and reducing the clicks it takes to add a signature. Please let us know more about what we could improve.

    Thanks,

    Sign in Acrobat Web Team

  5. Your e-sign process could use some updating. I have documents that I need two people to sign (spouses) but only one email address. I should be able to assign each signature request to a specific person (like docu-sign allows) to make this part of your sofware more user friendly.

    1 vote

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  6. 1 vote

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  7. I'm unable to pull up a doc within the Request Signatures section - it's saying "auth.services.adobe.com refused to connect" currently. Please help. Thanks.

    4 votes

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  8. When I try and send docs for signing, I get the following message: Access token provided is invalid or has expired. I have a paid subscription and should be able access this service. I recently downgraded from a Business Package and am wondering if this has anything to do with it (same email address)

    1 vote

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  9. I recently would log into my Adobe Sign account and it would take me directly to the form. Now it takes me to this Adobe tools page I care nothing about and wastes my time while I find the Sign tool.

    1 vote

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  10. When sending a document for signatures, the system keeps automatically highlighting multiple fields that I don't want highlighted. I need three signatures and dates but the system makes me delete 40 other fields that are automatically marked before I can send it.

    2 votes

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  11. Hello,
    I am a tax preparer. I use "Request Signatures" to send tax returns to clients for e-signature. I always password protect the document. But I recently learned that the recipient does not need to enter a password to view and e-sign the document. PW is only required to view the completed/ signed document. This is a major security issue for me. How can I password protect the document?
    - Tim Singstock

    1 vote

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  12. Hallo Ich habe ien Problem mit der Online Version.
    Ich bekomme folgenden Fehler.
    siehe Anhang

    1 vote

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  13. It would be nice if we could sort documents that we've sent for signature by status - i.e. which are complete and which are still out for signature.

    1 vote

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  14. Updated account settings
    Draft is not accessible due to updated account settings. Click OK to compose a new one

    1 vote

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  15. After sending a document to other for signing, there should be popup or link to send another document for sing.

    1 vote

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  16. Fill and sign is still not working...can someone from support please reach out to me?

    1 vote

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    Hi,

    The team identified a couple of fixes that should address the Fill & Sign issues. Could you please re-try and let us know if you are still seeing any problems?

    Thanks,
    Ashu Mittal
    Sr. Product Manager, Acrobat

  17. Adobe sign never loads on the website. All I see is the Loading Adobe Sign... with the spooling circle. This happens every time I try to log on and it doesn't change no matter how long I wait. Refreshing or logging out doesn't help. I have a very fast internet connection.

    1 vote

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    Hi,

    The team identified a couple of fixes that should address the sign related issues. Could you please re-try and let us know if you are still seeing any problems?

    Thanks,
    Ashu Mittal
    Sr. Product Manager, Acrobat

  18. WTF?!?!?!? Your software is TERRIBLE! Tired of seeing "Loading Adobe Sign" and a spinning circle. WTF gives with your garbage software????????????

    1 vote

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    Hi,

    The team identified a couple of fixes that should address the sign related issues. Could you please re-try and let us know if you are still seeing any problems?

    Thanks,
    Ashu Mittal
    Sr. Product Manager, Acrobat

  19. New adobe sign interface is awful!!!!! How do I know create a web form? Was so easy on the old sign. Even the tutorial on your own website for this shows the old interface. Its very very frustrating!!!!

    1 vote

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  20. Let me first say that I LOVE Adobe products. I have used Photoshop, Illustrator, After Effects, Premiere Pro, and even Flash back in the day.

    My experience with something as seemingly simple as Adobe Sign... has been horrific so far. I'm an entrepreneur, and all I wanted to do yesterday was send a test document to sign so I could see how it worked, and then send a contract to one of my first clients.

    It's now day two, and I still can't get it to work. One, the service is buried, so it took me a while to figure…

    1 vote

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