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1. Prefill THEN Send

   The overhaul of Adobe Sign is terrible. I created an e-sign template, placed the fields, and when accessing the template to send it for e-signature, some fields had been reassigned and others were un-assigned, requiring me to manually re-do the assignments during what used to be the Prefill stage of the process. When I hit "Send" which previously would take me to the screen where I would prefill the fields that were indicated as such, it instead sent an unfilled form to the recipient.

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   Resolved  ·  AdminRicardo Morfin (Uservoice QE, Adobe) responded

   Hello Gina,

   We are sorry you are experiencing trouble with the new experience. To prefill a document in the new Adobe Sign experience, try the following:

   • Open the agreement draft.
   • Double left-click the field you want to prefill.
   • In the settings panel, go to “Field assigned to” and select “Yourself (Prefill)”.

   Alternatively:

   • Click the field once.
   • In the context menu, select “Change recipients”.
   • Choose “Yourself (Prefill)” as the recipient.

   Lastly:

   • Click on the Prefill button.

   Thanks,

   Sign in Acrobat Web Team