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  1. TERRIBLE NEW LAYOUT - PLEASE REVERT

    TERRIBLE LAYOUT - CANNOT SEE EMAIL ADDRESS FOR WHAT FILE WAS SENT!! THIS IS CRITICAL!! I SHOULD NAME EVERY FILE BASED ON THE RECIPIENT FROM NOW ON?? WHY IS IT YOU CANNOT COMPREHEND THE NEEDS OF YOUR CUSTOMERS? Attractive layouts do nothing is work flow is impeded. This was a terrible terrible mistake on your part. Please fix ASAP.

    33 votes

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    Resolved  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Update: Dysfunctional

    How do we remind clients to sign documents?

    9 votes

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    Resolved  ·  6 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  3. eSign document email messages

    Email message sent out with documents to be signed are no where to be found. It would be nice to see the message sent with a document for signature.

    3 votes

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Awful new Document Cloud

    Hate the new format for document cloud. Probably last straw, going to investigate other alternatives. Slow response, non-intuitive, just a bad experience all around.

    9 votes

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    Resolved  ·  3 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Can't resend documents for signature, help section doesn't help.

    This new look is ******. It does not work. I like the old look. I can't work like this.
    I CAN'T RESEND REMINDERS FOR SIGNING DOCUMENT ANYMORE.
    Your functionality is mispalced and hidden. Everyhting is in new places that I don;t know where what is.
    I hate this.
    And your help section doesn't asnwer to me where I can find stuff to do my daily work. I CAN'T DO MY WORK ANYMORE!!!

    11 votes

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    Resolved  ·  5 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Please bring back old design

    the new Sign Agreements GUI is horrible. Please bring back the prior interface. (1) I cannot tell from the Sign Agreements screen whose agreements they are and there's no way to add that column; (2) I used to be able to download content of a signed form. Now when someone enters a lot of text in a text field, I cannot tell what the remaining texts are.

    49 votes

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    Resolved  ·  20 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  7. New update is terrible.

    This update is terrible.

    52 votes

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    Resolved  ·  7 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Lost all templates & horrible user interface.

    All my templates are gone since the upgrade. I had spent HOURS creating these. How can I get them back without recreating all of them? This is extremely frustrating.

    Also, the new user interface is extremely difficult to navigate. Ex: If I'd like to find a document I've shared, it doesn't show me who it was sent to. I need to click on individual ones until I find the document sent to the right person. Please advise.

    34 votes

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    Resolved  ·  3 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Revert Back to the old layout!

    This new layout is so much more difficult to use. Horrible decision on your part. You can not type in the template field, can only upload a file and can't change the customer info in this view. You also cant not see everything clearly on one page. GO BACK TO THE LAST LAYOUT!!! PLEASE!!!

    33 votes

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    Resolved  ·  11 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  10. You Suck

    Your new system SUCKS!

    Why did you remove the ability to determine where people sign?

    23 votes

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    Resolved  ·  6 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  11. HATE new format

    This new format is TERRIBLE!!! Now agreements are buried down in the list instead of categorized by out for signature, completed, or waiting for my signature. It took 3 extra steps to get to the document history. HATE IT.

    27 votes

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  12. Need more customer information on the screen

    Up to this morning I was able to sign into Adobe Sign and see a list of documents sent that haven't been signed yet, as well as those that were waiting for me to sign and also old documents that have already been signed. Now I'm unable to see any of those things.
    Using the link https://adobeid-na1.services.adobe.com/renga-idprovider/pages/login?callback=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fadobeid%2FEchoSign2%2FAdobeID%2Fcode%3Fredirect_uri%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443&client_id=EchoSign2&scope=openid%2CAdobeID%2Cadditional_info.account_type%2Cskybox%2Cupdate_profile.first_name%2Cupdate_profile.last_name&display=web_v2&denied_callback=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fdenied%2FEchoSign2%3Fredirect_uri%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443%26response_type%3Dcode&relay=c233e027-b08c-4797-965e-b4ecf8ad5518&locale=en&flow_type=code&dc=false&eu=false&client_redirect=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fredirect%2FEchoSign2%3Fclient_redirect%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443&ctx_id=adobe_document_cloud&idp_flow_type=login
    takes me to https://documentcloud.adobe.com/link/home/
    I see that I can filter, waiting for others, etc., but it doesn't give me enough information to quickly see who the recipient is which is very helpful when looking over the results

    6 votes

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    Resolved  ·  3 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  13. New UI stinks.

    So out of the blue, you change the entire interface. This falls under the heading, "Although it works fine, let's trash it and start over." Not cool.

    39 votes

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  14. Revert System Upgrade - New Layout is Terrible

    I do not like the new settings. How can I revert back to the old settings? The new upgrade doesn't have a good filter option to see on 1 screen what has been signed and what is still out for signatures. This is a terrible layout and I don't want to use it. Please advise.

    27 votes

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    Resolved  ·  10 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  15. New UI is terrible. Thanks, I hate it.

    This new layout is dumb.

    All it shows it "Recent" Documents. There are few ways to filter. there is no advanced search to find specific documents. there is no browse feature.

    Thanks, I hate it.

    54 votes

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    Resolved  ·  11 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  16. "For Signature" Chaos

    Where is the "remind" setting?
    We are now unable to sort via "pending" "out for signature" and "completed" for businesses, this is critical for tracking mass mailings.
    We also can't see WHO (email address) we are sending the documentation to- we must rename every file to reflect this??

    27 votes

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    Resolved  ·  13 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  17. REVERT HOMEPAGE

    The experience for sending for signature has been absolutely ruined. Who thought it would be a brilliant idea to remove the simple button that says "Send another document"? The new UI is convoluted, but that would be excusable if that one simple button was still there. Now you need to reload to the home page, then load up the sending page again. An additional step introduced for absolutely no reason.

    3 votes

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  18. new layout?

    this is an absolutely horrible new layout - cannot see names or easily access my files. did you even both to notify people and we missed that email or did you just dump this on us on a Monday morning?

    21 votes

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  19. New UI is AWFUL

    Hate the new interface, far too many clicks required, slow loading and there is a ridiculous amount of white space, I used to be able to see several documents on the list now only 5. I want the old UI back.

    10 votes

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    Resolved  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  20. revert changes

    Revert to the old homepage for Echosign. We have no idea which agreements are still outstanding now.

    21 votes

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