411 results found

1. Cannot delete draft documents.

   It doesn't seem to be possible to cancel a draft Agreement.

   5 votes

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2. Where are we on revert?

   Where are we on revert?

   2 votes

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3. New Adobe Sign is horrendous, not well organised, the previous version was great.

   Hi guys, for the adobe sign part, I really don't like the new look, is there a way to go back to the old version, as it was much easier to navigate who signed what form etc. Now its very difficult.

   4 votes

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4. New Update is appauling

   This new update is impossible to use and none of the user guides have been updated. We cannot do any of the previous features and cannot get in contact with support.

   6 votes

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5. I HATE THE NEW GUI

   I HATE THE NEW GUI. WHERE IS MY DASHBOARD??

   10 votes

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6. cannot re-send files for signature from cloud

   The option to re-send a file is no longer available. Please re-instate this vital feature.
   Also, when viewing files, it was handy to have them sort into categories - waiting for signature, signed etc. this is no longer available either.

   1 vote

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7. All

   Xiaomi note 5

   1 vote

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   Resolved  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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8. Adobe Sign Update is appalling

   We have been using this Adobe Sign system for many months now and have found it to be a great addition to the way we send and receive invoices for approval. However, the new update which was done over the long weekend is very disappointing and has made the system extremely difficult to use. It is not user friendly in the slightest. The new organisation system of documents which are out for signing and have already been signed are all mixed in with each other. We can no longer sort the files by name of the person signing these invoices. We have not yet been able to find the 'delete' button to cancel existing invoices which are incorrect or cancel 'draft' invoices. It is very difficult to navigate this new system. It is very slow to load files to be viewed. We have been unable to find the ‘reminder’ section to send reminders to people who have not yet approved an invoice. The only way to see where an invoice has been sent to sign is to click on it. There is no quick view option which lists all invoices in a logical order which are still to be signed. The scrolling function is also very difficult to use on the new layout. We can no longer see ‘cancelled’ invoices which is also very inconvenient. The print function is also appalling. You must first download a document before you can print it rather than printing it straight from the adobe system.
   99% of the time when you click ‘Click here to review and sign *****’ it redirects you to the ‘Adobe cloud’ and you must navigate your way through to find the invoice you want to sign. This is very inconvenient to people who do not have the skills to navigate through an unknown system. Before the update you could simply click on the link and it would open the invoice up directly for you to sign. The 1% of the time the invoice does come up as per normal, an error message appears which says ‘We encountered an error while processing your request.’
   This is not good enough. A perfectly functioning system has been changed unnecessarily and is now disrupting our business work flow and creating unnecessary stress.

   We have been using this Adobe Sign system for many months now and have found it to be a great addition to the way we send and receive invoices for approval. However, the new update which was done over the long weekend is very disappointing and has made the system extremely difficult to use. It is not user friendly in the slightest. The new organisation system of documents which are out for signing and have already been signed are all mixed in with each other. We can no longer sort the files by name of the person signing these invoices.… more

   9 votes

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9. Cannont delete drafts or view older Sign Templates

   I can no longer delete a document that was meant to be sent for signature but is still in draft mode that I now need to cancel. The only options in the side panel are "Notes" and "Download Audit Report". There is no "Cancel" option.

   I have also lost the ability to edit my document templates that are older than 30 days. They just don't appear when I go to the "Sign Templates" page. Where are they? How can I get them back?

   As evident by your feedback forum, you've angered many of your users with this new redesign and it appears many of the features have either vanished or are buried somewhere on the site. I'm very upset and frustrated with this new site, and I have already begun to look for a new document signing application.

   I can no longer delete a document that was meant to be sent for signature but is still in draft mode that I now need to cancel. The only options in the side panel are "Notes" and "Download Audit Report". There is no "Cancel" option.

   I have also lost the ability to edit my document templates that are older than 30 days. They just don't appear when I go to the "Sign Templates" page. Where are they? How can I get them back?

   As evident by your feedback forum, you've angered many of your users with this new redesign and… more

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10. CUSTOMER FEEDBACK

    It is obvious that there is overwhelming, unanimous, disapproval of the new Adobe Sign layout. I have yet to see a positive comment regarding the new layout.

    Adobe, for once, can you please accept the customer feedback proclaimed so loudly across these boards and let us go back to the old version/view? At least give us the option to do so and you can continue testing this new style for those that actually want it.

    You tried and you meant well, but it was not received well, to say the least. If you can revert, we can forgive.

    This is a serious comment, I do not troll. The customer feedback is clearly against the change, and not just minor annoyances but rather huge frustration and disappointment with the layout and user experience.

    Like "New Coke". It didn't work, and everybody (that cares about that sort of thing) was ecstatic when the reverted to the old formula. It's OK to go back. Thank you.

    It is obvious that there is overwhelming, unanimous, disapproval of the new Adobe Sign layout. I have yet to see a positive comment regarding the new layout.

    Adobe, for once, can you please accept the customer feedback proclaimed so loudly across these boards and let us go back to the old version/view? At least give us the option to do so and you can continue testing this new style for those that actually want it.

    You tried and you meant well, but it was not received well, to say the least. If you can revert, we can forgive.

    This is… more

    9 votes

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11. Lacking old features in new Adobe Sign

    The program seems to have completely changed from a few weeks ago. The new interface is not as user friendly. In addition, in the past version when files were uploaded for signature, there was not issue with using pages that were both landscape and portrait. This new version cuts off parts of the image instead - this needs to be fixed as it is a huge flaw. If it used to do it - it should still be able to do it.

    I also no longer see a manage page and have to enter each agreement to see it's status. Very annoying to not be able to see a snapshot of all entries.

    The program seems to have completely changed from a few weeks ago. The new interface is not as user friendly. In addition, in the past version when files were uploaded for signature, there was not issue with using pages that were both landscape and portrait. This new version cuts off parts of the image instead - this needs to be fixed as it is a huge flaw. If it used to do it - it should still be able to do it.

    I also no longer see a manage page and have to enter each agreement to see it's status.… more

    9 votes

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12. New Update is TERRIBLE

    The new update hinders my experience and makes it harder to navigate through Adobe Sign. The singed and unsigned documents are no longer seperated and I can no longer search through my documents. I also can't find my templates in this new update as well. Please fix this issue as it is no longer helpful with this new update.

    22 votes

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13. this SUCKS

    fire whoever approved this update.

    9 votes

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14. Backwards mess. Lost many important functions

    YOU CHANGED THE APP SO BAD!!! I can no longer "forward: to another person, the same group of files and wording that I sent to another person previously. This really renders your app useless to me, because now I must rewrite the introduction each time. ????

    7 votes

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15. new UI so bad and wya out of best working apps

    new cant show me the status of which one next to sign as the last ui.I NEED THIS UI RUSH !!!

    2 votes

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16. new UI so bad and wya out of best working apps

    bad ui

    2 votes

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17. Missing signed documents, overview, reminder options

    I can't find documents already signed. I had some documents in the previous version i need to download. I can't find those. Also where would I find signed documents in the future.

    The previous version also let me resent or sent a reminder. How do I do that now?

    10 votes

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18. sending reminders

    How do I send reminders with the new document cloud interface???

    1 vote

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19. Change back to old Adobe Signiture layout PLEASE

    Extremely difficult to navigate and understand this new Adobe Sign layout. Cannot select more than one agreement for bulk actions. Cannot find a way to delete drafts. When filtering by Status it seems to be in a random order. I relied on Adobe's last layout to give me quick and reliable information on what has been signed and what is pending. This is very disappointing from such large company with a large user base. No warning about a change and no way to see the old layout. Please change back to the old layout ASAP.

    16 votes

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20. Horrible new document signing interface.

    The previous layout allow me to easily view and see which contracts were drafts, sent for signature and signed in different tabs on the page. I am very unhappy after logging in today and seeing a completely different layout. This is not user friendly at all please give an option to return to the previous format ASAP.

    12 votes

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