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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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633 results found

  1. Schriften werden nicht konvertiert

    Fehler beseitigen:
    Beim Konvertiere werden Schriften zerstört und unlesbar

    z.B. Helvetica Neue UltraLight

    https://acrobat.adobe.com/link/file/?x_api_client_id=adobe_com&x_api_client_location=compress_pdf&uri=urn%3Aaaid%3Asc%3AUS%3A3f805864-7597-48ae-912e-f663f65a96d4

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Peter,


    Thanks for reaching out to us and apology for any inconvenience caused. In order to investigate further, could you please provide more info like file or what exactly workflow you are running?


    Regards,

    Acrobat web team

  2. pdf to word converter not working

    PDF to WORD converter is not working, easier to use a Knock off PDF converter than your official service,

    2 votes

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    0 comments  ·  Export PDF  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Arjun,


    Thanks for reaching out and apology for any inconvenience caused. It would be great if you can share PDF file with us which is not working for you. Can you please any error screen that you may be seeing?


    Regards,

    Acrobat web team

  3. angry

    actually just working - I am trying to save a document for a client and it just keeps saying an error has occurred - I have tried several different ways- your software needs to be more reliable considering how much I am paying. I will need to use something else instead because this just can't do the most simple tasks like combining a document.

    4 votes

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  4. 圧縮中のエラー

    最近、圧縮中のエラーが多すぎます。

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi,


    Thanks for reaching out and apology fir any inconvenience caused. Could you please share the file with us which is causing error while compressing?


    Regards,

    Acrobat Web team

  5. Acrobat Documents Online UI

    Online Adobe Acrobat Documents. Good improvements, but convoluted. How come I can't delete with an icon DIRECTLY visible? Why when making a edit of an Adobe Scan PDF does it save it in 'Your Documents'??? I don't want more DUPLICATES. Can be stressful when getting work DONE.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Gary,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only?

    2) Could you please share the workflow in which you are facing the issue.

    Regards,

    Harshpreet

  6. Does not open documents

    Adobe opens documents however then attempts to login to the site and glitches then closes the document. I have found the only way to open a document is to login then save the document then open it. Very disappointed that I paid a subscription for an extremely glitchy non effective product.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  7. I do not ******* understand

    I do not ******* understand this software

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  8. Essay

    Who can help me write my essay?

    3 votes

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    7 comments  ·  Other  ·  Admin →
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  9. Last 'sign' button poorly labelled.

    Our clients often don't hit the final 'sign' button as they have already signed the documents. We believe the final 'sign' button would be clearer if it was labelled 'send' (or something like this).

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  10. E-Signing Documents Sucks

    I used to have a whole bunch of options when I wanted to send a document for e-signature. Now, it doesn't give me any options, and it doesn't do what I want! I can't change the message like I used to, I can't add more receipients like I used to, I can't say that I've already created my signature fields like I used to. Document signing has always been frustrating, because the options change every single time, but now it is REALLY frustrating!

    4 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  11. hate it !! keeps a stupid time stamp and I don't want the time stamp

    hate it

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  12. Your updates have ruined Adobe.

    Stop requiring multiple sign-ins and ridiculous, unnecessary "security" theater.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  13. Adobe crashes online and on desktop repeatedly freezing, closing, issues.

    Adobe online account and desktop account keeps crashing. I've done everything I needed to do to uninstall restart clean and fix it. Paying for pro DC and nothing works online or on desktop application.

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Elizabeth,


    Thanks for reaching out and apology for any inconvenience caused. Please let us know what issues you are facing accessing acrobat web.


    Regards,

    Acrobat web team 

  14. Cancel & Refund Subscription

    I am not sure why there is a subscription fee charged to my AMEX card. Kindly verify is this a legitimated transaction from Adobe as I do not recall any subscription I have undertaken with Adobe.

    Kindly advise and cancel my subscription if any.

    3 votes

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    0 comments  ·  Subscription  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Ravindran,


    Thanks for reaching out to us. We can see active subscription on the user via which you added the post in User forum. If you would like to discontinue the subscription purchased, please follow below steps -


    Check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using…

  15. Time waste

    Really f u. I spent hour filling a form, when I press save, it went to login, and I lost the data. what a ****** UX. You wasted my f time.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Hassan, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the saving issue ?

    Regards,

    Harshpreet

  16. Katastrof

    Hela upplägget är värdelöst.. är inloggad på vårat "adobe" men det fungerar inte att klicka på en PDF och få den öppnad, utan FÖRST öppnat programmet sedan skall jag leta efter filen... katastrof dåligt!

    0 votes

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi, 

    Thank you for contacting us. To assist you better, can you please apprise with below information ?

    1. Are you using Acrobat on Web or Arobbat desktop?
    2. Steps of workflow, that you are trying to perform

    Regards,

    Harshpreet

  17. Wont save

    This is so shi*** app... half of a document is not filled, nothing change after download this suck

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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  18. window opens over everything

    I get an Adobe window opening in Edge every time I open a .pdf file. the file will open in the desktop app and then the edge window opens over the top.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Alan,


    Thanks for reaching out. In order to help you, can you please share a screenshot of the window you are seeing while viewing a PDF.


    Regards,

    Acrobat web team

  19. Adobe Keeps Timing Out While in the Middle of Project

    why does adobe keep closing on me while in the middle of editing/filling in a document?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  20. It's so true!

    Not at all! It is - as it was written down - nothing but the truth! However, nobody wants to know this, nor to hear, nor to read, nor to comprehend, because and because it is simply sucked out of their memory windings and was!

    1 vote

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