735 results found
-
Slow repsonse!
The response speed of AI assistent is extremely slow!!! I need to wait more than 5 minutes to get an anwser. In some cases, there is no response at all!!!!
0 votesHI Jing He
Sorry for the inconvenience you faced. Can you please let us know if you are getting slow responses on all the files or any specific file?
Thanks,
Ayushi
-
****
you made me loose 2 entire days and iwill loose my contract too. It only messes everything
2 votes -
Fallo en edicion
tengo un pdf que nesecito terminar de urgencia y el programa simplemente no me permite editarlo, me deja editar otros pero este solo se congela en "preparando archivo", la verdad me haran perder un trabajo por esto. me desuscribo y buscare otra herramienta
2 votes -
Save filled in pdf "bug"
So I filled in a PDF but got something wrong, and now I have to pay to fix what i filled in or do it all again? Nice way of convincing people to join another subscription.
1 voteHello Jose Pedro,
We are sorry you're experiencing issues with the feature. While we try to narrow down the possible cause of this issue, could you please provide more information about it? For example, this error occurs when you upload a file to Acrobat Web or is it happening on the Desktop app? Any additional information that you could provide will help us address this issue as soon as possible.
Thanks,
Sign In Acrobat Web Team
-
very bad experience
not good
1 vote -
Title of the documents for e-signature
Hello, when we send multiple documents for e-signature, the file name by default appears as "binder agreement". I always rename it to the name I would prefer however, the edited name is never accepted. The documents once sent for e-signature will revert back to "binder". Can this be resolved? It appears very weird that the client receiving the document for signature receive it as "binder" for signature.
2 votesHello Shrenik,
We are sorry you are experiencing trouble with this feature, we will be more than happy to help resolve this problem! But first, could you please help us answer the following questions, so we understand this issue better:
- Does this happen with any file type?
- Does this happen only with multiple files?
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
-
E-Signature not working
Requesting E-Signatures is not working.
Error message: auth.services.adobe.com refused to connect.1 voteHello Kimberly,
We are sorry you are having trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information of what you are seeing? Any screenshots or steps of how you trigger this issue will be really helpful for us.
Thanks,
Sign in Acrobat Web Team
-
Efile does not load document
Why does your esign continue to not load. It is so frustrating
1 voteHello Janine,
We would like to know if you are still facing this issue? It will be really helpful if you provide more details so we can fix it.
Thanks,
Sign in Acrobat Web Team
-
Fix issue with deleting pages
The organize page service is not deleting pages
4 votes -
e signature
when creating e signature document why have extra page
1 voteHi Marcel,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. Could you help us by giving more details about the issue?
Thanks,
Sign in Acrobat Web Team
-
Datum Autocomplete
Autocomplete für das verdammte Datum funktioniert nicht richtig. Es ist schon das zweite Mal das ich aus Versehen Partnern Dokumente mit dem falschen Datum geschickt habe. Warum die Funktion haben, wenn es nicht das heutige Datum als default hat?!
1 voteEs tut uns leid, dass Sie Probleme mit der neuen Funktion haben. Wir untersuchen Ihr Problem und sammeln weitere Informationen, um das Problem besser zu verstehen. Könnten Sie uns in der Zwischenzeit bitte weitere Informationen zu dem Problem mitteilen, mit dem Sie konfrontiert sind? Dies hilft uns, schnellstmöglich eine Lösung zu finden.
Danke,
Melden Sie sich beim Acrobat Web Team an
-
Your program sucks
I don't care. I just wish I never tried to install it. Now I can't get out & have spent hours trying.
1 voteHi Ann Douglas
Sorry for the inconvenience you faced. Can you please let us know the exact issue you are facing ?
-
Request e-signature does not work
Request e-signate button in browser does not work. I tried to contact Adobe support 4 times already, they all are useless. Nobody willing to fix the issue or they say the issue will be fixed and nothing happens. That is the worst experience I ever had communicating with you. That kind of support not acceptable
1 voteHello Anna,
We are sorry you are having trouble with this feature. Could you give us more information about this issue? A screenshot and steps to reproduce the problem will be really helpful to investigate.
Thanks,
Sign in Acrobat Web
-
Sign button hidden by language overlay
Button hidden when trying to sign document.
The language overlay at the bottom of the document is blocking the button that needs to be pressed in order to submit a signed document.
1 voteHello,
We are sorry you are having trouble with this feature. Could you provide a screenshot of the issue so we can understand it better?
Thanks,
Sign in Acrobat Web Team
-
annoying popups
your "helpful" pop up boxes are so annoying and so nonstop but can't figure how to stop them
1 voteHi JBR Law,
Sorry for the inconvenience you faced. Can you please let us know the exact popups that you are referring too. Could you please share screenshots with us if possible ?
Thanks,
Ayushi
-
App is Slow
What happened? Within the last week or so Acrobat documents are taking a L O N G time to open. Getting a bit frustrating using this product.
1 voteHi Leonard Hom
Sorry for the inconvenience you faced. Can you please let us know if you are facing this issue for all files or any specifc file ?
Thanks,
Ayushi
-
Bug during E-Sign
Whenever I am sending a file to be e-signed, the email i initially type in will disappear from the field once I go to type in the person's name! PLEASE FIX THIS! This bug has been happening to myself and coworkers for months now.
1 voteHello Natali,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
In the meantime, could you please provide us with more information regarding this issue? How often does the date requirement happen?
Thanks,
Sign in Acrobat Web Team
-
Seitenbegrenzung E-Signaturen anfordern trotz Adobe Pro
Guten Tag,
trotz Adobe Pro ist die Seitenzahl bei E-Signaturen anfordern auf 25 begrenzt.
Siehe Anhang
1 voteHello Janik,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
In the meantime, is it possible for you to share the file you are having issue with? So we can fully identify what the issue with the file is?
Thanks,
Sign in Acrobat Web Team
-
No se puede descargar documento para firma electronica. Document not supported
No funciona la firma electronica, me puedes ayudar, no carga el documento, contesta incompatible con firma electrónica.
Gracias
Magdalena1 voteHello Gonzalo,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
In the meantime, could you please provide us with more information regarding this issue? Like, which tool are you using to send documents? And what are the steps that been causing you the issue?
Thanks,
Sign in Acrobat Web Team
-
Text disappears
No idea. But when I sometimes save everything and come back, some parts of the document just disappear.
1 voteHello Mykyta,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
In the meantime, could you please provide us with more information regarding this issue? Like, which tool are you using to send documents? And what are the steps that been causing you the issue?
Thanks,
Sign in Acrobat Web Team
- Don't see your idea?