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Acrobat Web

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619 results found

  1. El nuevo sistema es algo confuso en la zona de comentarios, junta muchos comentarios de distintos pdfs en uno mismo, confundiendo al usuario.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Hi,

    Thank you for contacting us. Can you please provide us with the following information to assist you better:

    1. Exact description and steps of issue that you are facing
    2. Is this happening for all files or any specific file?

    Thanks,

    Harshpreet

  2. Please stop the auto pop ups, they keep locking the app and I cannot study for law school

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Hi Lalo,


    Thanks for reach out and apology for any inconvenience caused. Can you please share screenshot for pop-ups that you are seeing?


    Regards,

    Shweta

  3. PDF to image export quality is horrendous, even on Max. This is the case on the cloud or within Acrobat DC itself on Windows 10.
    Using an online tool like smallpdf has extremely better export quality for images, and thats free! Please fix this.

    2 votes

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    0 comments  ·  Export PDF  ·  Admin →
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    Hi,


    Thanks for reaching out and apology for inconvenience caused. In order to look into this further, can you send the file and settings that you using while converting to jpg?


    Regards,

    Shweta

  4. I have not been able to print for a couple months because of this problem. I don't understand why I am the only one having this problem but I receive no help and the only thing I receive is to pay this much a month. Maybe I would pay if someone could help me.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hi Sarah,


    Thanks for reaching out and apology for any inconvenience caused. In order to help you further, can you please let us know what issue you are facing while taking a print? Are you seeing any error? If yes, then please share screenshot.


    Regards,

    Shweta 

  5. 1 vote

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    Hi Ahmed,


    Thanks for reaching out to us. Are you facing any issues while trying the tools? Please let us know uf we can help in anyway.


    Regards,

    Shweta

  6. Trying to sign documents but when I upload them to sign they screen stays blank

    2 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi Spencer,

    Are you still having the issue? Are you seeing it with all documents or just certain documents? Would you be able to share a test document with us to replicate the issue?

    Thanks,

    Adobe Sign Team

  7. Compressed file not clear

    1 vote

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    Hi Zajil,


    Thanks for reaching out and apology for the inconvenience. In order to investigate further, could you please share the file with us if possible.


    Regards,

    Shweta

  8. Your new version is messing up with my documents.
    I input "1" but the downloaded file shows "4"
    And this is not the only case.
    I have had to redo so many times to get the correct docs.

    2 votes

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    0 comments  ·  Edit PDFs  ·  Admin →
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  9. I'm highly dissatisfied with this experience, I waited an extremely long time to fill out and sign two documents. The filling out process went fine, but when it went to signing everything fell apart. Somehow the system saved the document with a small signature, not the one I resized, and you can't fix/delete those after saving. Once I put an entirely new page in, the signature would go in fine, but then it would "save my changes" forever after it already said "Changes Saved" and then it wouldn't download correctly or print. I will never use this again.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Landon,

    Thank you for your feedback. Would you be able to share some test documents with us so we can try to replicate the issue?

    Thanks,

    Adobe Sign Team

  10. Your form filling is bad, the letters are too big for the input boxes so most of the form inputs are only partly elligible. You should include an option to change the size of the text.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Shane,

    Thanks for your feedback. The fill and sign tool should have options to change font size. Could you please share more details for the issue you're facing and a screenshot if possible.

    Thanks,

    Adobe Sign Team

  11. Poor service

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  12. As recently as last month, I could easily "send a copy" of a signed document as an attachment to an email address. This feature now appears to be gone. I would very much still like to be able to do this.

    1 vote

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    Hi Eric,

    Have you seen a little Share document button on the toolbar? It should provide similar feature as Send a Copy. Do you find it useful?

    Thanks,

    Adobe Sign Team

  13. How can I remove a name from this photo

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Chamarice,
    Thanks, you for reaching out to us.
    Could you please help us to understand the workflow and issue you are facing while using the product.

    Regards,

    Harshpreet

  14. APPAULED that Adobe would release such a product. It should be removed from the market. It's clearly a terribly buggy pre-beta.
    Have lost hours upon hours of work. Just disappeared.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Hello A K, 

    Thank you for contacting us.

    Can you please provide us with the following information to assist you better:

    1. Exact description of issue that you are facing
    2. Is this happening for all files or any specific file?
    3. Is it possible to share a screenshot of error you are facing?

    Thanks,

    Harshpreet

  15. FURIOUS.
    Product is deleting previously completed work!!

    1 vote

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    1 comment  ·  Commenting  ·  Admin →
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    Hello A K, 

    Thank you for contacting us. Can you please provide us with the following information to assist you better:

    1. Exact description of issue that you are facing
    2. Is this happening for all files or any specific file?
    3. Is it possible to share a screenshot of error you are facing?

    Thanks,

    Harshpreet

  16. The "select" button keeps creating text boxes, and doesn't actually let me select anything.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Maximillian,
    Thank you for contacting us. Can you please provide us with the following information to assist you better.

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  17. Not helpful

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Ritesh,
    Thanks, you for reaching out to us.
    Could you please help us to understand the workflow and issue you are facing while using the product.

    Regards,

    Harshpreet

  18. Where did invoices go?? I cannot find them and I can't get them emailed to me. It's garbage when I have to subscribe with a ccard monthly, and have to provide the invoice to the ccard charges. Unnecessarily complex.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Hi Wade,


    Thanks for reaching out to us. You can access your invoice by following below steps:

    1. Login to acrobat.adobe.com

    2. Now click on Adobe accounts option under Profile icon present at top right corner

    3. You can check your invoice under Plans and payment menu


    Please reach out us in case you still face any issues.


    Regards,

    Shweta

  19. Hello!
    Our team has all been having regular issues with e-sign (among other things). It regularly will not load and says that it is unavailable. If we reload it several times, eventually we can get it to work, but often it will take an hour or two to load and be used. This has slowed our productivity quite a bit as this is something we use regularly.
    Can you look into this? Is there an compensation that can be offered for our wasted time in trying to get this service to work? Maybe a free month?

    Thanks for your help…

    1 vote

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  20. Most useless online editor.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Blagoj,
    Thanks, you for reaching out to us.
    Could you please help us to understand the workflow and issue you are facing while using the product.

    Regards,

    Harshpreet

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