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1. Unreal how much I have to argue with Adobe AI

   I am going to start searching for something else. I have never had to argue with AI like I do this one. I just got a response in Spanish and when I asked why, it said it was in English. I asked for the accomplishments of someone that I had a resume on and it said they had no accomplishments which was clearly untrue. I asked for one simple paragraph summary of a document and got bullet points. This just doesn't cut it.

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2. Distracting Pop-ups In Adobe Actrobat

   I'm signed in to my Adobe Suite account. I opened the Adobe Acrobat EXTENSION via Chrome BROWSER. I keep on getting random distracting pop-ups / boxes saying "Did you know??? You can work on PDFs directly in-browser" ...

   Did YOU know? This pop-up box literally exists and is happening right now IN THE EXTENSION via CHROME BROWSER.

   Like, if it's really necessary to have super annoying and unsolicited pop up box suggestions distracting me when I'm trying to work... It would be really nice if they were at least somewhat relevant and not suggesting me to do things that I'm literally currently already doing within your apps/extensions.

   I'm signed in to my Adobe Suite account. I opened the Adobe Acrobat EXTENSION via Chrome BROWSER. I keep on getting random distracting pop-ups / boxes saying "Did you know??? You can work on PDFs directly in-browser" ...

   Did YOU know? This pop-up box literally exists and is happening right now IN THE EXTENSION via CHROME BROWSER.

   Like, if it's really necessary to have super annoying and unsolicited pop up box suggestions distracting me when I'm trying to work... It would be really nice if they were at least somewhat relevant and not suggesting me to do things that I'm… more

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   Need Info  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

   HI, could you please share a screenshot of this pop-up. Would really help us to debug this further.

3. Naples

   errore 12000 non riesco a raggiungere i serner

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   Need Info  ·  AdminAyushi (Admin, Adobe) responded

   Hi giustino romano,

   
   

   Sorry for the inconvenience you faced. Can you please let us know the exact issue you are facing ?

   
   

   Thanks,

   Ayushi

   
   

   
   

   
   

   
   

   
   

4. Wither Reader

   Surprised to learn that if my subscription allows only two computers to run Acrobat at a time, a third cannot run Reader. That's a step backwards from the old days At least we can now read using Chrome or Edge, but isn't it a bit embarassing to have ceded that field?

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5. Error wiped out all of my work

   I just spent 30 minutes manually typing emails into the bulk send screen only to have an error wipe out all of my work. Is there some reason you can't save a DRAFT of our work so I don't have to start from scratch?

   Docusign does this.

   Is there no way to upload a list of recipients instead of having to manually type them in?

   Docusign does this.

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   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

   Hello Jerry,

   We are sorry you are having trouble with this feature. Could you provide more information about this issue? For example what was the error? Is this a recurrent issue? If so could you provide steps to reproduce it?

   Also, you can copy and paste the list of emails directly without needing to type everything.

   Sign in Acrobat Web Team

6. e-sign not working

   i can not sign (e-sign) on my pdf file

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   Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

   Hello Michael,

   We are sorry you are having trouble with this feature, could you provide more information about this issue?

   • Is it only with that specific file? Could you provide it?
   • What steps do you use before encountering this issue?
   • Do you see any error or dialog on the screen when this issue happens?

   Thanks,

   Sign in Acrobat Web Team

7. adobe is not opening

   adobe reader is not working

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   Need Info  ·  AdminAyushi (Admin, Adobe) responded

   Hi afsana ali

   
   

   Sorry for the inconvenience you faced. Can you please let us know the exact issue you faced while reading the document ? 

   
   

   Regards

   Ayushi

8. Number Pages Feature Not Working

   Hi, I would just like to let you know that your "Number Pages" feature in Adobe Acrobat has not been working for me. I've tried over multiple days and it refuses to load my PDF or add the numbers. It is a bit of a large file, but not so large that Acrobat should struggle with it. A free-to-use software was able to complete this task for me in seconds. I would like to be able to rely on the service that I'm paying for however to do this job.

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   Need Info  ·  AdminRavi Kumar (Admin, Adobe) responded

   Hi Tehya Paul,

   
   

   Thank you for contacting us. Can you please apprise us with the following information to assist you better:

   1) Could you please share the workflow and the file in which you faced the issue?

   2) Does it happen for all files or with any specific document?

   
   

   Thanks,

   Acrobat Web Edit Team

9. Stop trying to sell me your products

   I do not want to buy new products or services, I do not want to be jerked around trying to access the product I have a license to, I do not want to have to hunt for access to the product I have a license to, I want to be placed directly on a screen where I can select from the products I have a license to, and I want to be able to access it with one click. quit trying to sell me stuff, give me immediate access to Adobe sign so I can get documents out ASAP without half a dozen click-throughs and fooferall. I swear to god I will go back to forging signatures if you make that easier for me than using your product. your future sales of other products are being DIRECTLY impacted by my increasing frustration.

   I do not want to buy new products or services, I do not want to be jerked around trying to access the product I have a license to, I do not want to have to hunt for access to the product I have a license to, I want to be placed directly on a screen where I can select from the products I have a license to, and I want to be able to access it with one click. quit trying to sell me stuff, give me immediate access to Adobe sign so I can get documents out ASAP without… more

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   Need Info  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

   Hi Nicholas,

   We understand you are encountering some trouble with our services. We apologize for any inconvenience this may cause. Could you please give us more details on where you find this issues, and if possible send us a screen shot to understand this behavior better? And we will gladly work on it as soon as possible.

   Thanks,

   Sign in Acrobat Web Team

10. Проблема

    Почему не открывается страница с моими документами

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    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Марина Яковлева

    
    

    Sorry for the inconvenience you faced. Can you please let us know the tyoe of document for which you are facing this issue ? 

    
    

    Regards

    Ayushi

    
    

    
    

    
    

    
    

11. Mija

    remove

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    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Md mijanur Rahoman

    
    

    Could you please describe the specific issue you are facing when using Acrobat Web? 

    
    

    Regards

    Ayushi

    
    

    
    

    
    

    
    

12. ES LENTO

    Al abrir archivos pesados es muy lento, otras plataformas funcionan normal mientras que a Acrobat le cuesta, no se puede trabajar así.

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    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Maria

    
    

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please let us know the specific file type for which you are facing this issue when using Acrobat Web.

13. NOT WORKING/ EDITING.

    Major program malfunction. My computer runs on a powerful system and still program failed to edit as attempted. Tested in different computers and different accounts. Unable to edit content on PDF.

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    Need Info  ·  AdminRavi Kumar (Admin, Adobe) responded

    Hi Bruno Oliveira,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and the file in which you faced the issue?

    2) Does it happen for all files or with any specific document?

    
    

    Thanks,

    Acrobat Web Edit Team

14. *******

    Make your stupid **** work

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    Need Info  ·  AdminRavi Kumar (Admin, Adobe) responded

    Hi William Revene,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and the file in which you faced the issue?

    2) Does it happen for all files or with any specific document?

    
    

    Thanks,

    Acrobat Web Edit Team

15. Need to insert text and the app will not let me

    it just will not let me insert any text. Every time I try to do it I get an error 3000. Need help, please.

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    Need Info  ·  AdminRavi Kumar (Admin, Adobe) responded

    Hi Leonardo Murillo,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and the file in which you faced the issue?

    2) Does it happen for all files or with any specific document?

    
    

    Thanks,

    Acrobat Web Edit Team

16. your web site is not user friendly

    No sign out option on the web page and your virtual assistant was pointless

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    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Taunia

    
    

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing when using Acrobat Web? 

    
    

    Regards

    Ayushi

17. Unable to delete pages

    I have tried for three days now to be able to edit/ delete pages from this document and it will not load into the edit software.

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    Need Info  ·  AdminRavi Kumar (Admin, Adobe) responded

    Hi Kacy Rabbitt,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and the file in which you faced the issue?

    2) Does it happen for all files or with any specific document?

    
    

    Thanks,

    Acrobat Web Edit Team

18. Adobe Error 300 really???? On the last page of a 100 page document that renders hours of work useless?

    I wish that Adobe would stop sending Error 300 messages on the last page of a 100 page document. That document then becomes a corrupt file and I have to start reformatting the entire document. This happens too many times for me to consider keeping my subscription. Can you please advise a fix for this ongoing issue???/ It is extremely frustrating and a realy time waster.

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    Need Info  ·  AdminRavi Kumar (Admin, Adobe) responded

    Hi Valerie Balderson,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and the file in which you faced the issue?

    2) Does it happen for all files or with any specific document?

    
    

    Thanks,

    Acrobat Web Edit Team

19. Software is useless

    This software is extremely laggy to save changes, messes up fonts and text, formatting is janky, and is overall completely useless until these issues are resolved. Very disappointed.

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    Need Info  ·  AdminRavi Kumar (Admin, Adobe) responded

    Hi Daniel Casillas,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and the file in which you faced the issue?

    2) Does it happen for all files or with any specific document?

    
    

    Thanks,

    Acrobat Web Edit Team

20. Page wont convert to editable text - keeps loading

    I am have problems with attempting to edit PDF's. Some pages will edit just fine. But then other pages, when it is trying to convert to editable text, seem to just freeze up and it will keep loading forever. Very frustrating. and can't seem to figure out a way around it.

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    Need Info  ·  AdminRavi Kumar (Admin, Adobe) responded

    Hi Alix Conte,

    
    

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and the file in which you faced the issue?

    2) Does it happen for all files or with any specific document?

    
    

    Thanks,

    Acrobat Web Edit Team