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Acrobat Web

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378 results found

  1. The E-Signature update is absolutely awful. How can I default it back to the older version?? Who think so these updates? It works nothing like the older version.

    Thanks!

    1 vote

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    Hi Kurtis,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  2. Please revert the eSign back to the original format, the new version is not easy to use when you are using a mouse and keyboard. It takes longer to prepare a document for signature

    1 vote

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    Hi Margaret,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  3. My Adobe Acrobat Pro freezes my PC screen regularly during navigation - i have then shut down my computer to get out of the app. Frustrating to say the least - i will not be renewing my contract and will return to the free version of adobe reader. Very disappointing.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Georgina,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  4. When will Adobe online support signing landscape documents? This is extremely inconvenient trying to execute documents saved in this format

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Alejandro,

    We are sorry you are experiencing trouble with the new feature. Even though the app does not support landscape documents and a message is prompted to the user advising this, it is still possible to send this type of documents for signing.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  5. Limiting the file size on esign documents way down from what it was before hinders my productivity. I hate the new esign and want classic to return. I send large files for purposes of creating an auditing paper trail for a state university that require backup documentation to be included. The newly redesigned product does not do what it needs to do, and I am going to encourage the university to look into other esign programs going forward to use once the license expires. This sucks.

    2 votes

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    Hi Eve,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  6. Help! In the new Adobe Acrobat, e-signatures, the updated process has the WRONG date format! When a document is signed, instead of Month/Date/Year, it's automatically listing DATE/Month/Year. My documents today Feb 8, 2024 are being date stamped as 8/2/2024. Please help!

    Laura Hettinger
    laura.hettinger@columbiaassociation.org

    1 vote

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    Hi Laura,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. Meanwhile, you can change the date format by following this steps:

    1. Place a date field in the document you wish to send
    2. Double click the field
    3. On the left panel look for Date format, here you can select the format you want to use.

    Thanks,

    Sign in Acrobat Web Team

  7. Spara signerarens namn som är kopplad till en epostadress så att man som admin inte behöver skriva in namnet varje gång personen ska läggas till för signering.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Börje,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  8. Nouveau fonctionnement pour les signatures électtroniques plus difficile que le précédents.
    Ne reconnait pas format de la date même si tout est ok
    c'est très long inscrire les bons champs pour les bons signataires les risques d'erreur sont élevés et on perd du temps.
    Pourquoi on ne peut pas signer le document avant l'envoi comme avant et éviter 2 courriels et réouvrir le doc pour signature...

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Silvie,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  9. I utilize the e-sign and need the date in a traditional format - I cannot take the time to select the format for every signature, every document - please give me this option to select date format 1 time

    1 vote

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    Hi Karie,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  10. I used to be able to send preset forms out with ease now with the new verision of adobe it is so slow and I must change back to legacy, if not preparing form adds in field that I do not want automatically, and I am unable to delete these added fields.
    I am so frustrated, will look for another product

    1 vote

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    Hi Karen,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  11. Please stop upgrading your e-signature process. It has progressively become a longer process with too many steps. I could combine 10 files together, enter addresses and send in 20 seconds before this latest update. Now it takes at least 5 minutes and has too many options that are easily missed and mess up the whole process.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Allyce,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  12. Its great but you should add a spell-check feature

    1 vote

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    Under review  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  13. Please turn off the feature where Adobe Cloud sends Outlook email attachments as a link...Or make it much easier to turn off. Thank you!

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hi Margo,

    Thank you for the feedback. We appreciate you taking the time to help us improve.

    Our team is currently reviewing the feedback to determine how we can incorporate it into our future plans.

    Regards,

    Amit Gupta

  14. Please provide alignment options for signature blocks etc.
    Please also make the blocks the same size as what you can expect the final result to be. These 4 signatures and date were spaced evenly but you can see the end result has all the signatures and dates overlapping each other.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Carey,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  15. The new Request signature experience seems to default the 'date' field to MM/DD/YYYY on web only.
    Using the windows desktop application it will use the correct DD/MM/YYYY
    Is there a setting to default this field in the web interface to keep the same experience with the desktop app?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  16. Bring back multi page orientation we use documents in both portrait & landscape and it is currently impossible to set up signing :-(

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Lloyd Payne,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  17. The issue - signatures
    The receiver are forced to sign the extra areas which the sender did not require to sign, it did not happen before until around two weeks ago, what we can do to fix the issue, otherwise the receiver need to sign more signatures than required

    1 vote

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    Hi Jimmy HE,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  18. Why can't I selected multiple e-sign templates to be sent for e-signatures. I can only select one.

    1 vote

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    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below, 

    1.   Click on your profile icon.

    2.   Select "Settings".

    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  19. Kept having errors while loading. Unable to format date. Changes not saved. Takes 30 minutes to get doc signed on 2 pages!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Phyllis Hwang,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  20. After sending an agreement for signing when I download the PDF the file is completely blank and when I download the original file any spaces in the file name come through as "%20"

    1 vote

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    Hi Cullan Fitzwater,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

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