391 results found
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Signature électronique
Nouveau fonctionnement pour les signatures électtroniques plus difficile que le précédents.
Ne reconnait pas format de la date même si tout est ok
c'est très long inscrire les bons champs pour les bons signataires les risques d'erreur sont élevés et on perd du temps.
Pourquoi on ne peut pas signer le document avant l'envoi comme avant et éviter 2 courriels et réouvrir le doc pour signature...1 voteHi Silvie,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Setting date format One time
I utilize the e-sign and need the date in a traditional format - I cannot take the time to select the format for every signature, every document - please give me this option to select date format 1 time
1 voteHi Karie,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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complaint
I used to be able to send preset forms out with ease now with the new verision of adobe it is so slow and I must change back to legacy, if not preparing form adds in field that I do not want automatically, and I am unable to delete these added fields.
I am so frustrated, will look for another product1 voteHi Karen,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Your Upgrades Make Me Want To Go Back To Faxing
Please stop upgrading your e-signature process. It has progressively become a longer process with too many steps. I could combine 10 files together, enter addresses and send in 20 seconds before this latest update. Now it takes at least 5 minutes and has too many options that are easily missed and mess up the whole process.
1 voteHi Allyce,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Spell-Check
Its great but you should add a spell-check feature
1 vote -
Adobe Cloud
Please turn off the feature where Adobe Cloud sends Outlook email attachments as a link...Or make it much easier to turn off. Thank you!
1 voteHi Margo,
Thank you for the feedback. We appreciate you taking the time to help us improve.
Our team is currently reviewing the feedback to determine how we can incorporate it into our future plans.
Regards,
Amit Gupta
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Improve usability for obtaining signatures
Please provide alignment options for signature blocks etc.
Please also make the blocks the same size as what you can expect the final result to be. These 4 signatures and date were spaced evenly but you can see the end result has all the signatures and dates overlapping each other.1 voteHi Carey,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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New experience issue
The new Request signature experience seems to default the 'date' field to MM/DD/YYYY on web only.
Using the windows desktop application it will use the correct DD/MM/YYYY
Is there a setting to default this field in the web interface to keep the same experience with the desktop app?1 voteHello,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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multi paging
Bring back multi page orientation we use documents in both portrait & landscape and it is currently impossible to set up signing :-(
1 voteHi Lloyd Payne,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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signaures more than required
The issue - signatures
The receiver are forced to sign the extra areas which the sender did not require to sign, it did not happen before until around two weeks ago, what we can do to fix the issue, otherwise the receiver need to sign more signatures than required1 voteHi Jimmy HE,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Multiple esign documents
Why can't I selected multiple e-sign templates to be sent for e-signatures. I can only select one.
1 voteHi,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Error loading
Kept having errors while loading. Unable to format date. Changes not saved. Takes 30 minutes to get doc signed on 2 pages!
1 voteHi Phyllis Hwang,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Signed agreement
After sending an agreement for signing when I download the PDF the file is completely blank and when I download the original file any spaces in the file name come through as "%20"
1 voteHi Cullan Fitzwater,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Auto-populating signature lines as required after I send the doc.
I'm having issues with e-signature lines auto-populating where they shouldn't. I only required the customer to sign one line and it required them to sign all signature lines on the document that were intended for others. Is this some kind of feature or setting I need to shut off?
1 voteHi Ashley Berg,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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E-Sign New Version Issues
Will you restore some of the functionality of the Legacy E-Sign in the new version? I want to be able to drop word docs in, have then all sent in one batch, and then separately download the files with their same names and not have them combined into one PDF. The new E-Sign seems to combine all the documents before having them signed.
1 voteHi Joe Unger,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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Adobe Sign crashing and useless.
The new version of Adobe Sign sucks. It crashes often and every time I try to change the signature field to a signature block including email it breaks and tells me retry over and over and over. It also doesn't remember the names of people.
Please either change it back or test the software properly for bugs. This is using the web version.
1 voteHi Cullan Fitzwater,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Adobe Update Causes More Work
The update that was rolled out in the 2nd week of January has completely ruined my experience with Adobe Sign. I previously was able to electronically sign documents using my identrust and then send them out to employees to sign. However, this new update requires me to flatten the document before it can be sent out, otherwise I receive an error message about an unsupported PDF. The update has made it much harder to send documents through Adobe Sign because now I have a completely new step to complete. Please look into this issue. I was transferred five times through…
1 voteHi Ruben Hormostay,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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E-Sign New Version Issue
The new e-sign setup combines files first and places them into one file. With the old version, I could have four files signed at once, and then separately download them with their same names after. Can you please bring this back? Overall very displeased with the new E-Sign version and will be using the legacy version as long as its available.
1 voteHi Joe,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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E-sign tools not working
The new e-sign updates will not allow me to position form blocks in the correct locations. The system saves them in the right location, but then shows in very different places on the submitted form for signing.
1 voteHi Gannon Gann,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Signer only role available on e-sign documents
The new platform for e-signing documents is no longer allowing a person to be CCd on the document. I see where a signer can be changed to an approver, but when clicked, the only option is Signer.
1 voteHi Big Sky,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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