Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Terrible update

    Would just like to reiterate how frustrating this update is. I am looking into other options for document signing. I cannot easily see who the agreements were sent to or the status of them without opening every single one. It's an incredible waste of time. Who thought this was a good idea?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. send for signature doesn't work

    Doesn't work at all either from the cloud or from desktop. just spins perpetually

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Thanks for putting the bread crumbs back!

    Thanks for putting the bread crumbs back!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Allow more than 1000 characters in the message

    The new interface impedes my work-flow and still doesn't allow more than 1000 characters in the message. :-(

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Resolved  ·  cfrench responded

    We’ve increased the comment size limit to 2,500 characters. Let us know if you find files that reach that limit.

  5. I hate this update also

    This new update is confusing and inconvenient. I cannot quickly see who the agreements are sent to under recent. The name/email is not shown unless I open it.
    When I send a template, I still have to review it to add fields, etc. which defeats the purpose of using a template. Why add this extra step?
    The old Adobe sign platform worked well and I'm disappointed in the changes made

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Error message!

    I keep receviving 'error 404' messages when trying to save minor correction to my document. This is costing me hours of time!
    This happens far too frequently and I need to get it resolved please.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Horrible changes to adobe sign

    The changes you have made to the Adobe sign are absolutely horrible! It is difficult for customers to figure out how to sign. It is extremely stressful to send and organize it!
    I have used it for a few years and now have to consider using a different system. Please tell me you will go back to how it was

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Restoring Previous Versions

    how i can Restoring Previous Versions of pdf file on the document cloud

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Not loading

    Adobe sign is not loading. I click "send for signature" and get the "Loading Adobe Sign.." along with the loading wheel that never stops.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. download doc link

    download document link

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Fill and Sign works only some of the time

    IRS W9-Form. Adobe restricts fill and sign - unable to add date to the signature line.
    Only the "Sign" function works. This is stupid. I ended up using dochub.
    Fix it, please!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I'm unsatisfied with the Microsoft version of this app, as it doesn't allow me to anotate my texts

    The adobe acrobat reader doesn't allow to annotate pdf texts in Microsoft computer, as the app for android phones allows.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Send for Signature unavailable

    The send for signature option in my Document Cloud continues to simply not work (the screen is brief, but it appears to say that "it is not available at this time") I send out several contracts a week, and I have had this problem at all hours of the day. It has been a drain on my productivity and is costing me clients. I love this product, but I need it to work properly.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Issues with Adobe Sign

    Online Document cloud is ridiculously slow loading.

    • Way too many loading errors. it makes using the platform Extremely FRUSTRATING!

    -Adobe Sign doesn't even load sometimes which ******* me off because I can't get the work done that I need to do.

    Please for the love of God fix this ****!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Signature of Documents

    Hi. If I sign my document and send it to another for signing as well, the recipient is unable to sign back as I have already signed the PDF. How can this be resolved so that two signatures can be added a single PDF document? Kind regards, Nindi Kaur, Contracts Administrator, ICC Managed Services. Tel: 01937 299322.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Error forcing me to redo all work

    I have filled and signed an documente twice and it is not allowing me to send and I keep getting an error. I don't have time for this.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. New features

    Why in the world would you make us email ourselves a link to be able to download? And we pay for the service. Then when you try to delete a X you can not do it. Totally disappointing. When my subscription runs out I will be be finding another program to use.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. File Downloads (.zip)

    The old document cloud allowed for multiple files to be downloaded via .zip folder. I would like to have that capability back.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. sign out

    I hate how quickly it signs you out of the program. We need to be able to stay signed in for hours. We use this all day and it very annoying to have to start the program all over all the time!! Please fix this

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Fill and sign is different

    Has the signature fill and sign recently changed?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 5 7 9 16 17
  • Don't see your idea?

Feedback and Knowledge Base