633 results found
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Allow editing of web form signers in setup stage
Allow changes to signers on the set-up for web forms. If someone from an organization needs to sign something and then leaves that organization, there is no way to change who should sign unless you change it with every new agreement that comes in or to completely start over creating a template.
1 voteHello Adriane,
We are sorry that you are having trouble with this feature. Could you provide more information about this issue? For example the steps that you do to reproduce this issue or any other information that you deem important. We do support editing an active web form, for any changes you need to open the web form from Acrobat web and in the panel under actions you can select Edit Web form. If this doesn't resolve your issue, please give us more information.
Thanks,
Sign in Acrobat Web Team
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E-Sign - before automatically install new version, ensure it has same capabilities as old!!
E-Sign - new version is terrible as it causes way more time to send multiple documents!!
1 voteHello Mike,
We are sorry that you are having trouble with this update. Could you please provide more information on what features are missing that you need? or anything else that you think will help improve this experience for you?
Thanks,
Sign in Acrobat Web Team
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New version is missing features
How do I go back to the Legacy version as the "NEW" version is not working at all and I can't send requests for electronic signatures!!!
1 voteHello Mike,
We are sorry you are having trouble with this new update. Could you provide more information about this issue? For example, the features that are missing from the old version and you need, what exactly is not working for you and the steps you do to trigger the issue. Any information that you deem important will be helpful to us.
You can also go back to the old version by following this steps:
- Click on your profile
- Select Settings
- In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
- Click Save and wait for the confirmation toast
This will apply only to NEW drafts created after changing this setting
Thanks,
Sign in Acrobat Web Team
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Why the new layout?
Why would you change the entire functionality of adding comments to a PDF when that was what separated this software from others? The new tool layout is so clunky and non-user friendly. Please revert it back to how it was.
1 voteHi Wil Ferrero,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.
Regards,
Amit.
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Comment point size too small!
Comments are very small and hard to read at default. Need to be able to increase the point size of comments. Current workaround is to download to desktop, defeating the purpose of sharing and collaboration.
2 votesHi Lee Dean,
Thank you for your feedback. We apologize for any inconvenience you may have experienced with Acrobat Web. When you mentioned that comments are very small, could you please clarify whether you are referring to the "Sticky Note" icon present on the document or the comments displayed in the right-hand panel (RHP)? Providing additional details will assist us in resolving the issue more promptly.
Best regards,
Amit Gupta
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Türkçe karakter sorunu
Pdf düzenleme moduna dosyamı eklediğimde bütün türkçe karakterler bozuldu.
2 votes -
Prepare forms
this product is not intuitive at all. desk top version is easier and quicker. very unhappy and would not recommend.
1 vote -
adobe sucks more everytime
My system keeps crashing since you did this update
1 voteHi, Luis Barragan,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.
Regards,
Amit.
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badly thought through changes to Adobe Acrobat
the recent changes to Adobe Acrobat app are very unhelpful - editing no longer works as it did - text boxes move around; amended text 'disappears' although it's clearly still there as you can spell checker working. Amending edited text requires closing the PDF down and reopening all the time, or the cursor doesn't go where you need it to - and the editing function 'freezes'. The menu on the left it smaller and less user friendly than before. All in all, the 'upgrade' is shockingly poor and has negatively impacted what was a perfectly great app before the changes.…
1 vote -
Contextual Tip Removal
How do you stop the contextual tips from coming up every second. It blocks the view. It stops me from editing because it blocks part of the file. I searched for solutions and it seems the entire web is so annoyed some people are removing it through the registry. This problem has been talked about, complained about, and you've lost paying customers over this in the last several years. You can't fix it??!!
1 vote -
STOP SHARING MY ATTACHMENTS
How do I stop sharing files that I just happen to attach to my emails????
1 voteHello Nicoletta Rossi Ganzer,
We appreciate your communication. We sincerely apologize for any inconvenience you might have encountered while utilizing Acrobat Web.
Could you kindly provide a description of the particular issue you are currently facing with Acrobat Web? Your input will be invaluable in facilitating a prompt resolution of the problem at hand.
Best regards,
Amit Gupta.
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'Request e-signatures not working'
Hello! I am unable to add signature box when using the "request e-signatures" feature. I am a deadline to submit a contract and now will be delayed getting it to a client. I have had this repeated issue with your software. Please, please invest in getting this fixed.
1 voteHello,
We are sorry to hear you are having trouble with this feature. Could you provide more information about your problem? For example a screenshot of the error if anything is shown or what it says, what are the usual steps that you do before triggering this issue and other things you might deem important.
Thanks,
Adobe Sign in Acrobat Team
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Cloud membership is a scam
Your web/cloud membership is such a scam. I cannot access "Tools" to reduce font size in filling out a PDF??? I also did not at any point realize I was signing up for an annual membership. Total scam.
1 vote -
no
I have never seen a website as ****** as adobe's. Somehow this website is slower than dell and more dysfunctional than HP while uglier than NVIDIA.
1 voteHi, 夜火夢琉璃 11,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.
Regards,
Amit.
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Changes aren't saved from app to desktop
I have Adobe Acrobat on my phone. Whenever I highlight or do any comments on documents that are on the cloud, from the app hey won't register on the desktop version.
1 voteHi Valentina Fajardo,
Thank you for your feedback. We sincerely apologize for any inconvenience you may have experienced while using Acrobat Web. To assist us in promptly addressing the issue you encountered, could you kindly clarify whether you are working with a shared file or a personal file? Your input will greatly assist us in expediting the resolution process.
Regards
Amit
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Dokument drucken
Dokument drucken
1 voteHello,
Thanks for reaching out to us. Could you please elaborate the issue to help us understand the issue better?
Regards,
Harshpreet
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"waiting for you" not working
Not working.... there's a document "Waiting for me" and it just won't show anything... tried FF and chrome and nothing, its just a blank screen.
1 voteHello Manuel,
We are sorry that you are having trouble with this feature. Could you please provide more details about this issue? If is happening with a specific file or with all of them, if you see an error and other things that might be good to know for us.
Thanks,
Sign in Acrobat Web Team
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Pro version not even worth a Canadian penny
This is one of the worst products I can even conceive of. Starting with when you "save" it "compresses" the file and then you can't edit it anymore? Are you freaking kidding me? If the desktop app worked like this you would get ZERO users. As it is, I will never use your online version again. I wouldn't use the so-called "pro" version for 1 penny/year. $20/month is one of the biggest jokes in the industry. I have seen many people share this frustration, and yet you do nothing about it. Don't tell me it has to be like that,…
1 voteHi james fisher,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow or file on which you faced the issue.
2) Is it happening for all files or with any specific document only?
Hoping to hear from you soon.
Thanks,
Indu
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feed back on website app
This product makes it so hard to do simple tasks! It does not accept all PDF file formats. I am not sure why I subscribe to this application not much value here.
1 voteHi Clyde Dardar,
Thanks for your feedback. We apologize for any inconvenience you faced when using Acrobat Web. Could you please share which pdf file format you are using? It will help us in resolving the issue quickly.
Regards
Amit
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Very Bad, Total bad, Useless
Total bad, Useless
1 voteHi Umar Faruq Sajid,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow or file on which you faced the issue.
2) Is it happening for all files or with any specific document only?
Hoping to hear from you soon.
Thanks,
Indu
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