48 results found
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NO SUCH THINH AS A FREE TRIAL
PLEASE CANCEL SUBSCRIPTION
NI MORE FREE SERVICE THAT HAS CHARGE MY CREDIT CARD TWICE> SO MUCH FOR FREE TRIAL SERVICE>4 votes -
Comments Disappeared
I added comments and they all disappeared! Now I have to start over.
2 votesHi Kylie,
Thanks for your feedback. We apologise for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?
Regards
Amit
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Terrible aplicación un mal necesario
Estuve usando la extensión de Chrome que me parecía buena para revisar documentos y hacer comentarios, algunos textos quedaban desorientados sin embargo no era tan problemático. Hoy hice 190 comentarios en un documento y cuando intenté grabarlo solo grabó 48 de ellos, decidí iniciar sesión por si eso me ayudan a guardar los comentarios completos y el resultado fue peor ya que se borraron todos los comentarios. Adobe Acrobat no es una herramienta, es un problema muchas de las veces
2 votes -
Lost all work. Awful
I lost 3 hours worth of work because your page went unresponsive and would not let me save my work. I am absolutely livid and will not using your service anymore. Completely wasted my time
2 votesHi Bryan Smith,
Sorry to see you are having an issue with your files on Acrobat. To assist you better, Can you please apprise us with below information ?
- Is it happening on any specific files or all files ?
- Is it possible to share file with us ?
Regards,
Acrobat Web Team
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Hours of work lost
APPAULED that Adobe would release such a product. It should be removed from the market. It's clearly a terribly buggy pre-beta.
Have lost hours upon hours of work. Just disappeared.2 votesHello A K,
Thank you for contacting us.
Can you please provide us with the following information to assist you better:
- Exact description of issue that you are facing
- Is this happening for all files or any specific file?
- Is it possible to share a screenshot of error you are facing?
Thanks,
Harshpreet
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Slow upload - unsatiisfactory
Why does you system fail to upload on certain mornings and fail to convert successfully. It is very frustrating as it is this morning and I have superfast broadband.
2 votesHi Trevor,
Thanks for reaching out to us and sorry fir the trouble. Are you still facing the issue? Is it happening fir all files or certain files? What is the size of the file you try to upload?
Regards,
Shweta
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It isn’t working
I can’t access it
2 votesHello Robert,
Thank you for contacting us. To assist you better, can you please apprise us with the following information to assist you better:
1) What are the steps that you are trying to follow ?
2) Share the screenshot or description of what exact access issue you're facing.
3) Is it happening for all files or with any specific document only?
Thanks,
Harshpreet
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****** off and wasted my time
Document just started tweaking and deleted several of my comments I had written. I won't be using this to edit my PDFs any longer. Completely wasted my time.
1 vote -
Excessive notifications
There needs to be an easy way to disable getting email notifications for every single comment that's made to the PDF. Very annoying.
1 vote -
Adobe App Edit PDF is Slow
The app moves really slow when trying to edit a PDF. It occassionally freezes as well.
1 voteHello Anae Goodwin,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat.
Could you please specify whether you are using Acrobat Desktop or Acrobat Web? Additionally, could you please describe the specific issue you are facing while using Acrobat? Your input will greatly assist us in swiftly resolving the problem you are experiencing.
Regards,
Amit Gupta
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algunas cosas a mejorar a la hora de subrayar y guardar eso en la nube
buenas quería decirles que el guardado en la nube de los subrayados de un pdf aveces tardan demasiado en suvbirce o aveces se traba para subrayar o para selecionar una pálabra a subrayar, estaría bueno si pueden acelerar el proceso de subída
1 voteDear Juan Cruz Quiroga,
Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web. Our team is currently investigating this issue as a top priority. Could you kindly specify whether this problem is occurring with a shared file or a personal file? Your insights will greatly assist us in expeditiously resolving the issue.
Rest assured, we will provide updates on the thread once the issue has been successfully addressed.
Best regards,
Amit Gupta
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ACORDO
DESBLOQUEAR
1 voteHi Cid Alves,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.
Regards,
Amit.
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Utterly User Unfriendly
I will be dropping Adobe Pro as soon as I finish the class I'm taking at UCLA. Your product is entirely user unfriendly. I am trying to do very simple edits on a script. Like strike text and add comments. EVERY SINGLE TIME I had to go up to the search function and type in STRIKE TEXT and ADD COMMENT. These very basic tools needed to edit were not readily available. I spent about 45 minutes just trying to figure it out and decided it wasn't worth the effort so I kept having to type in the search menu. WHY?…
1 voteDear Marilynn Loveless,
Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web.
On Acrobat Web, you can highlight, underline, or strikethrough text by using the Quick Tools options. In the top right corner, you can select the highlight, underline, or strikethrough tool and then choose any text to apply the desired formatting.
Additionally, whenever you select any text within the document, a context menu will appear. This context menu will provide an option to highlight, underline, or strikethrough the selected text.
I have included a video with this message to assist you in understanding the workflow better.
Please don't hesitate to reach out if you have any further questions.
Regards,
Amit.
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Highlighting text impossible
highlighting
1 voteHi Shauna Bury,
Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.
Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?
Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.
Regards,
Amit.
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COMMENTS DELETED
YOU ERASED 3 HOURS OF COMMENTS I ADDED TO MY PRESENTATION WITH YOUR "UPDATE" TO GET "BETTER EXPERIENCE"
1 voteHi Pablo G,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the steps you followed? This information will help us reproduce the issue. Did the tab remain inactive for an extended period while you were adding comments? Also, was the same file opened in 2 different tabs? Additionally, when posting the comment, did the UI display any errors on the screen?
Your input will greatly assist us in promptly resolving the issue you are experiencing. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.
Best regards,
Amit Gupta.
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work gone
my changes are gone because the stupid app saved and HOW CAN U DELETE EVERYTHING I HAVE BEEN WORKING ON FOR 6 HOURS WHEN U SAVE
1 voteHi Oğuz Vatansever,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the steps you followed? This information will help us reproduce the issue. Were you using a shared file or a personal file? Did the tab remain inactive for an extended period while you were adding comments? Additionally, when posting the comment, did the UI display any errors on the screen?
Your input will greatly assist us in promptly resolving the issue you are experiencing. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.
Best regards,
Amit Gupta.
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Onedrive Saving error
I edit files on online by connecting OneDrive. However, when I edit the file first time, it is saved automatically and works properly, but after the first edit(hightlight, etc) the following error message occurs and the document cannot be saved.
'Cannot read property 'code' of undefined'. I wonder this is a recent error, because I have used Adobe Acrobat in this way without a trouble since now. Thanks for your help!1 voteHi 김동현 / 전문연구요원 / 지능정보융합학과,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.
Best regards,
Amit Gupta.
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Error while editing shared file
There is a problem with the editing of the shared files. When you try to post a comment it doesn't go through.
1 voteHi Elizabet,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing when using Acrobat Web? Did the tab remain inactive for an extended period while the document was open? Additionally, when posting the comment, did the UI display any errors on the screen?
Your input will greatly assist us in promptly resolving the issue you are experiencing.
Regards,
Amit.
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Why the new layout?
Why would you change the entire functionality of adding comments to a PDF when that was what separated this software from others? The new tool layout is so clunky and non-user friendly. Please revert it back to how it was.
1 voteHi Wil Ferrero,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.
Regards,
Amit.
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Changes aren't saved from app to desktop
I have Adobe Acrobat on my phone. Whenever I highlight or do any comments on documents that are on the cloud, from the app hey won't register on the desktop version.
1 voteHi Valentina Fajardo,
Thank you for your feedback. We sincerely apologize for any inconvenience you may have experienced while using Acrobat Web. To assist us in promptly addressing the issue you encountered, could you kindly clarify whether you are working with a shared file or a personal file? Your input will greatly assist us in expediting the resolution process.
Regards
Amit
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