25 results found
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Compress PDF STILL not working
I just had to pay a different website in order to simply compress a PDF document because Adobe's PDF compressor couldn't upload my docs all the way. It always stopped exactly 5MB short on a single document, or 10MB short on two documents. It's pretty ridiculous that I pay over $50 a month and STILL have to pay someone else to do simple things because your tools aren't working when I need them. Just read another comment that this is a known issue. FIX IT.
2 votes -
Automatické ztržení peněz
Aplikaci jsme chtěla pouze na zkoušku!!!
Po zkušební době došlo automaticky ke stržení peněz, aniž bych platbu potvrdila.
Účet chci obratem zrušit.
Předpokládám, že peníze zpět za automatickou platbu již zpět neuvidím.2 votesHi Lucie,
Thanks for reaching out. For cancelling subscription, please follow below steps -
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Regards,
Acrobat web team
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The online version sucks.
Where do I start? The online Adobe really sucks when compared to the downloaded version. I hate that may files are saved to the cloud instead of directly to my desktop. There is no save function like on the downloaded version. I was told that I would be happy with the online version. That is not the case. I pay every month for the services, but it is not more convenient.
2 votesHi Reed,
Thanks for reaching out and apology for any inconvenience caused. In order to help you further, please provide more details on what specific workflow you are facing issues?
Regards,
Shweta -
doesnt work
Compresson does not work with text at all
1 vote -
****** program
I ******* HATE Adobe! I hate the new version and I hate how UNintuitive it is compared to the older versions! I have to CALL tech support for the stupidest easy functions because everything is different and not easy to figure out without an instruction. If you don't use it, you lose it and I don't adjust or alter pdf's enough to remember how to alter forms. You people need to STOP adding all of these gosh **** functions and simplify more. In the Marine Corps the say this: K.I.S.S. Keep It Simple Stupid.
1 vote -
text converts to rectangles
For some reason every time I try to compress this file with your on-line compression it replaces much of the text with "tofu" or rectangles where the characters should appear.
1 vote -
Web PDF Compression tool - Ignores low compression selection
I have a PDF that's about 50MB. I wanted to compress it using the Low Compression option which estimated it would be about 24MB. I've tried it several times now and each time it outputs a 7MB file and breaks the design. It seems to disregard the Low Compression selection entirely.
1 vote -
Compress a PDF gives bad results
This compressed file is not readable. Not sure how else to fix, thanks.
1 vote -
error message for converting a word doc. All this for $19.99/monthj
well, it should work and not give me a "service error, please try again"
1 vote -
Failure converting to pdf
Create pdf option not working in Adobe Acrobat premium
1 vote -
Duplicate a PDF
Please add the essential feature of duplicating a PDF document.
1 voteHi Sameer,
Thanks for reaching out to us. We have copy file feature available now on Acrobat web by which you can duplicate your PDFs and use them. Please login to your account and let us know if you are able to use the feature and provide us feedback if there is any.
Regards,
Acrobat web team
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convert to excel
the text is garbage, i cant understand any thing
1 vote -
Waste of time
You are such a waste of time!!
Why to let people edit pdfs when all u want is money?1 vote -
Unable to compress PDF from 56Mb to 11Mb
Attempting to compress a PDF (56Mb) using your site as guest and also after creating an account.
The compression fails at about 70% irrespective of if I use 'High', 'Medium', or 'Low' option.
I even changed the filename to less than 8 characters to see if that made a difference.
Having tried so many times your FREE site is now asking me to register.
I would appreciate your support as I really need to compress this file.
Cheers
Billy
1 vote -
SLOW GLITCHY
so so slow and glitchy and I know it is not my computer. I have tried restarting it multiple times
1 vote -
unable
problem for convert to pdf file check this your problem
1 vote -
W2 2023
Dont know
1 vote -
Word to PDF has odd font
When I convert to PDF from Word the font is distorted on the output PDF. So I've been uploading it for conversion online, and it looks great. Can you help me to be able to convert without going online? I wasn't able to upload samples from here.
James1 voteThank you for reaching out and reporting the issue. If possible, could you please share the original word test file and output for team to investigate?
Acrobat Web Team
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JPG not supported for conversion to PDF
I uploaded my .jpg file to "Convert JPG to PDF", but it says format is not supported for conversion
1 voteHi Mary,
Thanks for reaching out and apology for any inconvenience caused. If possible, please share jpg file with us to further investigate the issue.
Regards,
Acrobat web team
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Poor servic
Poor service
1 voteHi Maryam,
Thanks for reaching out and apology for any inconvenience caused. Please let us know if we can help you in some way.
Regards,
Shweta
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