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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  3. Why the feature is needed

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  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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Acrobat Web

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317 results found

  1. Won't convert to PDF.

    First few documents did not convert. Simple PDF files. Why?

    30 votes

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    1 comment  ·  Export PDF  ·  Admin →
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  2. poor coversion from Arabic PDF to any

    i subscribed and i have membership for one month and all the details that i have on Arabic language on pdf and i need to convert it to the Excel in the same language and format but you can see the language it is really bad . also, there is no Arabic language to convert to keep the same language . please help me

    tafweeqasiri@gmail.com

    8 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  3. poor excel conversion

    the current conversion from pdf to excel lumps all the words in one cell, used to be converting the words into individual cells.

    7 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  4. Hebrew text deleted when download

    Bug report:
    Entering Hebrew language text is supported and works well, but once you download, all the Hebrew text is removed.
    Tried with multiple OS / Computers. It also worked in the past, I used to work with it using Hebrew.

    5 votes

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    Under review  ·  3 comments  ·  Export PDF  ·  Admin →
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  5. Coversion of PDF to Microsoft *.docx file

    Hi, I am trying to convert my PDF file to Microsoft Word (*.docx) file but unable to. Every time a window is showing "An error occurred while trying to access the service." Could you please guide me.

    5 votes

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    1 comment  ·  Export PDF  ·  Admin →
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  6. does not convert to word properly

    just bought the package to convert pdf to word. of the several pages in the document, some pages converted, some did not, when its all text. frustrating!

    5 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  7. Won't convert - please reefund

    This program won't convert half of the PDF files I have. It is worthless to me. I would like a refund.
    jpokorney@letip.com

    5 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  8. Wie soll ich dies verstehen: wann hab ich ein ABO dafür gemacht.

    Lieber/Liebe Harald Hermann,
    hiermit erinnern wir Sie daran, dass Ihr Adobe ExportPDF-Abonnement innerhalb von 30 Tagen verlängert und Ihre Kreditkarte belastet wird.
    Wenn Sie nicht möchten, dass Ihr Abonnement automatisch verlängert wird, ändern Sie Ihre Kontoeinstellungen unter: http://www.adobe.com/go/acom_my_subscriptions_de

    Das Adobe ExportPDF-Team

    © 2019 Adobe Inc,. All rights reserved. 345 Park Avenue, San Jose, CA 95110 USA

    5 votes

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    Resolved  ·  1 comment  ·  Export PDF  ·  Admin →
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  9. I can't use it although I paid 24$ for it

    I can't use it although I paid 24$ for it

    5 votes

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    1 comment  ·  Export PDF  ·  Admin →
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  10. Compression settings are false / in reverse

    Hey guys, you have a huge error in this PDF compression platform.
    As far as I can tell, the option LOW actually provides the SMALLEST file size, despite saying the exact opposite right beneath it.
    And vice versa.
    “High compression” gives me a 4 MB file, whereas “Low compression” gives me a 1 MB file.
    Mind blown!! Please fix.

    4 votes

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    Need Info  ·  2 comments  ·  Export PDF  ·  Admin →
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  11. 保存されない

    使っている途中で何度も頻繁にエラー表示される。またどこにも保存されず、ダウンロードをしようとするとエラーとなり、リクエストを送信できませんでしたと表示される。
    まったく使えない

    4 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  12. Convert from PDF to Word

    Contact Centre is very frustrating. I cannot find any answer to my questions. I just aid for a year subscription and it still does not convert my PDF document into Word. It would have been faster to retype

    4 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  13. pdf to word

    When I convert my pdf to Word, the conversion is horrible, despite the fact that I am converting a book I wrote and it is fine, honestly, this program does not work and I would like to get my money back, because I paid to have this function

    4 votes

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    1 comment  ·  Export PDF  ·  Admin →
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  14. File conversion failure

    Keeps telling me that my cloud is full, but there are no documents in my Document Cloud Files?!!!!!

    4 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  15. WONT CONVERT FROM PDF TO ANYTHING!!!!

    THE OPTION TP CONVERT PDF INTO POWR POINT OR WORD DOES NOT WORK!!!!!1 THAT SI THE ONY REASON I BOUGHT IT!!!!!!!

    4 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  16. blank pages

    when I convert pdf to doc I get blank pages.
    I want to cancel my new membership

    4 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  17. Free Acrobat

    I like that acrobat online is free

    3 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  18. PDF to Image quality terrible

    PDF to image export quality is horrendous, even on Max. This is the case on the cloud or within Acrobat DC itself on Windows 10.
    Using an online tool like smallpdf has extremely better export quality for images, and thats free! Please fix this.

    3 votes

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    0 comments  ·  Export PDF  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi,

    Thanks for reaching out and apology for inconvenience caused. In order to look into this further, can you send the file and settings that you using while converting to jpg?

    Regards,

    Shweta

  19. kzcommando@gmail.com

    kzcommando@gmail.com

    3 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  20. convert PDF to JPG doesn't do high-quality images

    Your PDF to JPG file converter doesn't give very impressive results sorry!
    Note the original is 1500x1200mm and nice clean lines and text but when I ask it to convert to JPG (or PNG or TIFF) with High or Max size, it pops out a piddly little 24KB file of 1024x820 pixels!

    3 votes

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    0 comments  ·  Export PDF  ·  Admin →
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