Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Won't convert to PDF.

    First few documents did not convert. Simple PDF files. Why?

    26 votes

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  2. poor coversion from Arabic PDF to any

    i subscribed and i have membership for one month and all the details that i have on Arabic language on pdf and i need to convert it to the Excel in the same language and format but you can see the language it is really bad . also, there is no Arabic language to convert to keep the same language . please help me

    tafweeqasiri@gmail.com

    7 votes

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  3. poor excel conversion

    the current conversion from pdf to excel lumps all the words in one cell, used to be converting the words into individual cells.

    7 votes

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  4. does not convert to word properly

    just bought the package to convert pdf to word. of the several pages in the document, some pages converted, some did not, when its all text. frustrating!

    5 votes

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  5. File conversion failure

    Keeps telling me that my cloud is full, but there are no documents in my Document Cloud Files?!!!!!

    4 votes

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  6. WONT CONVERT FROM PDF TO ANYTHING!!!!

    THE OPTION TP CONVERT PDF INTO POWR POINT OR WORD DOES NOT WORK!!!!!1 THAT SI THE ONY REASON I BOUGHT IT!!!!!!!

    4 votes

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  7. I can't use it although I paid 24$ for it

    I can't use it although I paid 24$ for it

    4 votes

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  8. blank pages

    when I convert pdf to doc I get blank pages.
    I want to cancel my new membership

    4 votes

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  9. Convert from PDF to Word

    Contact Centre is very frustrating. I cannot find any answer to my questions. I just aid for a year subscription and it still does not convert my PDF document into Word. It would have been faster to retype

    3 votes

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  10. Coversion of PDF to Microsoft *.docx file

    Hi, I am trying to convert my PDF file to Microsoft Word (*.docx) file but unable to. Every time a window is showing "An error occurred while trying to access the service." Could you please guide me.

    3 votes

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    1 comment  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  11. bad pdf-xlsx conversion

    Je tente de convertir un tableau-PDF en Excel, et ça ne fonctionne pas... pas du tout. Le fichier retourne est vide.

    3 votes

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  12. Exporting pdf to .doc returns garbage

    I attempted to use the Export PDF feature, both into Microsoft Word .doc and .docx formats, and both came out with many pages of gobbledygook. Not sure what is wrong, but you can understand I'm somewhat disappointed.

    3 votes

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  13. Won't convert - please reefund

    This program won't convert half of the PDF files I have. It is worthless to me. I would like a refund.
    jpokorney@letip.com

    3 votes

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  14. I have a table with text and numbers in Norwegian. The program is not able to convert from pdf to Microsoft Word. I therefore want to be im

    I have a table with text and numbers in Norwegian. The program is not able to convert from pdf to Microsoft Word.
    I therefore want to be imbursed the amount I transferred, NOK 240,00.

    Regards,
    Rune Smaaland
    E-mail: runesmaaland@icloud.com
    Phone: +47 91764846

    3 votes

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  15. how the heck do i get any help?

    i have purchased pdf pack t convert some presenation in pdf into power point but the system is not working
    i am unable to open files, and can not export or convert anything
    iy seems impossible to get any help
    this is terrible experiece

    3 votes

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  16. dfsgfgdfgfgd

    the converting tool from pdf to excel ist useless because the result is e.g. that dates are converted in characters an not in numbers!!!!

    3 votes

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  17. very unhappy with service

    the pdf to ppt converter does move the information in to a powerpoint, however the layout does not stay the same. The information transfers sideways and is not able to be rotated unless going through each slide individually.

    2 votes

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  18. Bad Conversion from PDF to Excel with new version

    Very Bad, Losing data while converting PDF to Excel after installing latest version. Earlier it was working fine

    2 votes

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    Need Info  ·  1 comment  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Enen2011

    Corp.s Cristo amen

    2 votes

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  20. terrible product

    word. to pdf on my resume was awful. lost most of the formatting. worthless

    2 votes

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    Need Info  ·  1 comment  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

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