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Acrobat Web

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60 results found

  1. Your online support is not good. It will not let me contact anyone. It keeps going back to my old support conversation. I have been on hold on the phone for over ten minutes as well. I think I may want to go back to DocuSign. I thought Adobe was a big company.

    5 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  2. Every time you make a change to Adobe Sign it becomes less and less user friendly.
    It is now practically unusable and we will be looking to move to a different provider at the end of our contract unless it is rectified to be user friendly. We have been with you for years, but this is just impossible to work with.
    Just go back to the original format, it was easy, convenient, quick and simple to use. All you have done is make it worse with every update.
    Or give people the option to use the classic mode, as default.…

    4 votes

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  3. How do i download my signed PDF? After signing with this tool, the download option just downloads the original PDF

    3 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  4. More than half of the PDF files I try to load return an error reading, unsupported format. Yet they open in Adobe Touch and Reader on desktop. Please look into why so many files are Adobe PDF files but are inaccessible here. Example file attached

    3 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  5. how i can Restoring Previous Versions of pdf file on the document cloud

    3 votes

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  6. I bought the Adobe sign package for a year & i have not been able to use it ever since.

    I tried adding my sign & tried adding a doc for sign & all i see for hours is a loading sign.

    there is no live chat else any other user friendly & easy way of contacting somebody to fix the issue.

    my money is wasted & i am using alternate methods to sign my documents.

    2 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  7. Recently, Adobe Sign has been lagging and sending a lot of errors.

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  8. Adobe sign in italiano, setup lingua in italiano ma tutti i messaggi vengono spediti in inglese !
    Per questo inizio ad usare Hellosign con il mio sito wordpress. Spero che sistemiate

    2 votes

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    Resolved  ·  3 comments  ·  Fill & Sign  ·  Admin →
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  9. Hey there, I am confused at how to add the sender pre-fill area. For some reason while editing the template, when I switch to sender pre-fill, it switches all the boxes I just put as participant 1?

    Really weird. Hellosign makes much more sense.

    2 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  10. When I type a "Return" into the message field this causes the characters "/n" to appear in the message (Windows 10 PC). Can you please stop that? I would like to have the ability to present a message properly spaced without extra characters (I don't want) appearing.

    2 votes

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    Resolved  ·  3 comments  ·  Fill & Sign  ·  Admin →
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  11. There is a file ready fo me to sign in the documentcloud. It is in the Home tab. When I select it and click "Fill & Sign" I am asked to upload a file. I don't want to upload a document, because it is already there and I selected it to be able to sign it but the system appears to have forgotten all that.
    This is a bug, right ? It makes no sense to me otherwise.

    2 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  12. Non riesco a compilare e firmare il contratto, mi si apre una pagina bianca con una rotella che gira all'infinito e la scritta "caricamento adobe sign in corso". Peccato però che dopo ore non abbia ancora caricato nulla.

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  13. Increasingly I have to refresh or restart the application when using fill and sign, etc. It's become painfully slow while other internet based software (not Adobe) continues to run smoothly. I'm not sure what is going on.

    2 votes

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  14. New layout is ******* *, Cant find anything, Why the * have you idiots moved everthing all over the place.

    2 votes

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  15. tell me how to cancel free 7 day trial since I can't download app

    2 votes

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  16. I keep receviving 'error 404' messages when trying to save minor correction to my document. This is costing me hours of time!
    This happens far too frequently and I need to get it resolved please.

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  17. IRS W9-Form. Adobe restricts fill and sign - unable to add date to the signature line.
    Only the "Sign" function works. This is stupid. I ended up using dochub.
    Fix it, please!

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  18. I have filled and signed an documente twice and it is not allowing me to send and I keep getting an error. I don't have time for this.

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  19. There is a glitch in Adobe sign. Approvers are able to hit start and it activates the click to approve button without initialing the document.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Alex Ramirez,

    Thanks for asking and give as the opportunity to help you. The Approver would be able to "Approve" the document when all the required fields are filled, if there's no required field, the user can click to approve without filling any field. To make a field required, after adding the field to the document, there's two ways to find the "required" checkbox, one is by double clicking on the desired field, on left hand panel the option would be available. The other way is by using left click over the field, this would display a context menu, which has the option.

    If you have any other doubt, we will be happy to resolve it. 

    Thanks,

    Sign in Acrobat Web Team

  20. I have signed up to a 4 licences corporate plan, the e-sign isn't available, which has caused loads of extra work, I have been talking to a virtual assistant for OVER 3 HOURS and the problem isn't resolved yet
    it is unbelievable that it takes so long to solve something that suppose to be included in the license. Aren't the virtual assistants trained or is a learning on the job kind of training?

    1 vote

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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